Katie Murphy
Aug 06, 2024
Angel was incredible. I recently relocated and was indeed of furniture and he helped me pick out furniture that fit the space I needed as well as the look of the apartment. I highly recommend Angel for your furniture needs.
William Powell
Aug 04, 2024
Millie took great care of us and knew exactly what would work for our townhome. She was great and has a delightful personality!
Michael Hansen
Aug 03, 2024
Angel was very helpful in finding me what I needed. Great service
Kymberly Rambazis
Jul 31, 2024
Angel was very helpful the minute we walked in to the store. We told him what we were looking for and he took us right to it with some great suggestions. I really appreciate his customer service!
Lauren Formato
Jul 31, 2024
Nathan was very friendly and helpful with us while shopping for a new chair & ottoman. Would definitely come back!
Veronica Jones
Jul 30, 2024
Alex S. provided great customer service!! He helped me find the furniture I needed and explained the merchandise, delivery, etc to me so I could understand. He went the extra mile to help me get in touch with my Ashley credit card company since I called them three times on hold for hour or two and no one answered. There was a hold on my account because my address changed. He was able to get a hold of them and I could complete my purchase and schedule the delivery. He showed patience and helped me get through this situation.
Louise Pease
Jul 27, 2024
We were greeted warmly by Jennifer when we entered the store. She asked how she could help, and answered all our questions. We found exactly what we needed, and Jennifer was professional, patient, and very helpful. Working with her was a pleasure.
Joe Bentley
Jul 27, 2024
Fast, low pressure, affordable. There for a mattress. Danny figured out what we needed and took us right to it.
Victoria Osborne
Jul 25, 2024
Danny was amazing! He was knowledgeable about their selection and didn’t pressure me into a purchase. He did a great job finding me a deal on a dresser and chest set I saw online. I highly recommend Ashley Furniture as I have several pieces of theirs and working with Danny was great!
Theresa Cantrell
Jul 24, 2024
VERY DISSATISFIED WITH THIS STORE!!!I went into this store to purchase some new furniture for my new home. I found several things that I liked and purchased that day with cash. My closing fell through due to the owner not being able to pay his backtaxes. I had already canceled my delivery twice so I thought I needed to go ahead and get a refund as I had nowhere to store this furniture. I was told by customer service that you only have 3 days to cancel an order. After that you have to pay a 10% restocking fee. No one told me that when I bought this furniture. I also mentioned that I was getting a house so I feel like that was a disservice from the beginning. I had mentioned to the sales associate about getting some pillows thrown in with my order. I didn't know that the mattress purchase that I was making included a $300 discount on anything else in the store. Instead of him telling me that and letting me choose what I wanted to get he "threw" in the pillows which I really didn't want. When I did cancel my order customer service was absolutely no help. I called several times, i sent emails nothing helped. In the end I was stuck with the $300 pillows because they were non-refundable....go figure. And also I had to pay $452 restocking fee! Horrible customer service. Very unrealistic company policies.I will NEVER shop Ashley furniture store again!
Kim
Jul 22, 2024
I bought my king and queen mattresses as well as metal frame box springs on July 2nd. On July 3rd my debit card was compromised, someone bought over $2400 worth of stuff online. We immediately called Ashley furniture and my husband spoke to the store manager there and stated she would get in touch with our general manager and someone will call you back as of today July 22nd I myself had to call back and I spoke to Amanda who was the GM, general manager over everyone. She stated there was nothing they could do even there accounting department never called them about the situation! I was FURIOUS! I even spoke to them about my king size metal frame box spring that it was way to short almost to the ground and comparing it to our sons queen size and his was higher but yet we bought the same thing! I’m so over it I wanted a refund , the GM stated well I’m not authorized to give you one that would need to go to our senior person. How about she called back and left a VM stating all sales are final when it comes to bedding materials! I got even madder because that was NOT what was explained to us in the store by the sales person who sold us this very low and unstable metal frame! I can understand about mattresses but a metal frame that we paid $300 dollars, smh! I’m so beyond disgusted with this store I will never recommend them to anyone at all! No one not even the GM helped us at all no refund and NO to me about getting my $2400 back!!! I want my $2400 dollars back plus $300 for that low to the ground metal frame!! Worst experience I ever had and yet they did absolutely nothing to help me!
Meghan Black
Jul 22, 2024
Ian was a huge help finding a couch for us. Would recommend asking for him on your next visit!
Alexandra Lepore
Jul 21, 2024
Jennifer was very pleasant, patience and helpful. Great experience and I will go back there again.
killer whale
Jul 21, 2024
Angel helped me out today and was able to explain everything very well, and also made the experience very smooth
Nyasha Williams
Jul 20, 2024
Peter Was Amazing!! I Was Sooo Obsessed Lindyn Collection And He Made It Happen! 10/10, Make Sure Peter is The One You Buy From! He Will Make ANYTHING POSSIBLE
Haley Gordon
Jul 20, 2024
Jennifer was amazing! She helped me find the perfect couch. Highly recommend asking for Jennifer when you come!
Jacob Phillips
Jul 20, 2024
Angel was great to work with. Great experience overall.
Courtney Doster
Jul 20, 2024
Angel was extremely friendly, helpful and funny! He was a joy to work with! :)
michael wright
Jul 20, 2024
Great experience, Pete took his time with me and my wife to help us out !
tiffany houston
Jul 20, 2024
Pete is the best. He allowed me to shop in peace without feeling pressured, answered all my questions and found the piece i needed!! Great shopping experience.
Javonne Green
Jul 19, 2024
Tina and Melissa were the biggest help to helping me decide on my furniture purchase! They allowed me to make an informed decision through their support.
Tyler Chisholm
Jul 19, 2024
Ashley Furniture was great to work with and ensured I had a seamless process. Special thanks to Pete, who helped me directly and was extremely helpful / professional.
L L
Jul 18, 2024
Alison Gilbert was amazing help in finding furniture for the bedroom. She helped in making our decisions as well as giving us great discounts and offers on the products!
Sean Smith
Jul 18, 2024
Allison was wonderful. She went above and beyond to help. Thank you Allison.
Elizabeth Smith
Jul 18, 2024
Allison is amazing. She was so sweet and patient.
Gabriela Muniz
Jul 17, 2024
My fiance and I had a great experience working with Ashley Home Furniture store. The saleswoman Alison was very helpful in showing us different options to accommodate our style. Checkout process was quick and simple. The delivery team set up our sofa and chase in a matter of minutes and were very professional. If you just moved and trying to style your home, I highly recommend checking out Ashley Outlet and their friendly sales team.
Kelly Bourbonnais
Jul 16, 2024
Angel displayed great customer service. Was patient and knowledgeable. The process was super smooth and easy, and my new furniture is being delivered in just a few days.
Breanna Miller
Jul 16, 2024
Paid 4-digits, yet I’m writing this review from a mattress on the floor…and won’t have a bed with all the pieces for another 3 weeks! My neck is giving this place one star.
Hayden Van Steenburgh
Jul 15, 2024
Service is stellar. Furniture has great value.
Yesica Sandoval
Jul 14, 2024
Nathan is very proficient, he was very helpful and explained everything in detail; highly recommend!
Alyssa Robinson
Jul 13, 2024
Nate is the Bomb!!! This man needs a raise!! I love my furniture!!
Juliana Plescia
Jul 13, 2024
Nate was amazing! He was patient, helpful, and so knowledgeable. Gave us a great experience even though it easily could have been overwhelming.
Billy Ray Mitchell
Jul 13, 2024
Fantastic service. Nate is great!
Rajasekhar Kaipa
Jul 13, 2024
Nathan was very helpful,polite and matched the price we found online for the same product.
Emma Toney
Jul 13, 2024
Peter was absolutely amazing! Personally, I find the process of buying furniture to be intimidating but Peter made the experience so smooth. I truly appreciate his kindness and willingness to help guide me in the right direction!
Eleeta Wesley
Jul 10, 2024
Angel proved the best customer service and patience. He was also truly knowledgeable.
Claire Miller
Jul 09, 2024
We had an amazing experience at the Ashley Outlet store, mainly because of Ian! He helped us find the perfect couches for our new apartment. He took the time to look up different sectional configurations, colors, etc. and was very knowledgeable and kind!
Rawle Harding
Jul 08, 2024
Nathan was a great help and really came through with service l!
Landen Schmidt
Jul 08, 2024
Great shopping experience! Came in with a general idea of what I wanted and Danny was fantastic helping me with some great recommendations. Will definitely come back should I have more furniture needs.
Shannon Sechler
Jul 08, 2024
Ian was very helpful and answered all my questions. I found the perfect bedroom set for my new house.
HERMINIA RAMIREZ
Jul 08, 2024
The sellers were very nice. And help me well
Bonnie Davis
Jul 07, 2024
Alex was amazing at helping us decide and determine fit of furniture in our space. Very helpful and not pushy. They had a great selection and we found exactly what we wanted.
Breanne Statuto
Jul 07, 2024
Peter was so incredibly helpful! As new homeowners he was patient with us (and our toddler) to help us find the right solutions for our home.
Jarrod Severeide
Jul 07, 2024
Melissa Bishop was absolutely amazing. She took her time discussing all of our options, and needs. WITHOUT pressure. She went above and beyond to inform us of all of our finance options so we could made the best decision for our family. Huge thank you to Melissa!!
Stephanie Nelson
Jul 07, 2024
Nathan is attentive, listened to our needs, and provided excellent customer service!!!!
Danielle H
Jul 07, 2024
Highly recommend asking for Melissa if you come in looking for new furniture!
Ricky Franks
Jul 06, 2024
Alex was great ! wonderful! And deserves a raise!
Mailson Monteiro
Jul 06, 2024
Angel helped us out and had a great experience.
Rachel Loyd
Jul 06, 2024
Danny was a great salesman. He sold a sofa chaise to my mom. He was very kind, patient and thorough. I’ll definitely shop with him again.
Elyse Majeski
Jul 05, 2024
Angel was fantastic! We came in and found our couch in 20 minutes. He let us figure out what we wanted on our own and explained everything clearly. Excited for the new piece!
Hustle Fe TV
Jul 05, 2024
My name is Felicia and I went into Ashley outlet Friday July 5 and Jennifer gave me an amazing shopping experience. If you decide to shop at Ashley outlet, ask for Jennifer
Shundra Cannon
Jul 05, 2024
The service was amazing. Peter and Karen took really great care of us. They were very patient and kind. I would highly recommend.
Yi-Ru Ding
Jul 04, 2024
We had a long day looking for the ideal furniture for our new house starting from 8:30 AM today exploring some most famous manufacturers/malls in High Point as well as Charlotte, and ended up getting all we wanted in Ashley outlet. We feel so blessed to have Peter M. to help us through this journey. Highly recommend!
林東伯
Jul 04, 2024
Peter M. was more than helpful!!!He is the best!! Plz come see him for any advice!
Natalie Sweeney
Jul 04, 2024
Ian was amazing and beyond helpful with our purchase of a sofa and dresser / nightstands! Highly recommend!
Kevin Nelson
Jul 04, 2024
Nathan greeted us and was a tremendous help in giving us options and helping us find exactly what we where looking for the entire store was very friendly and made our shopping experience great we will definitely be shopping there again highly recommend shopping hereSincerelyKevin and Stephanie Nelson
Andrew Keener
Jul 04, 2024
We easily found just the articles of furniture we needed (including a item on clearance). Alison helped us navigate the selection and identify what we were looking for - big thanks to her. We were in and out in 30 mins!
Ricko Hill
Jul 04, 2024
Great experience at Ashley Store Outlet! Nathan was nothing less than amazing doing everything he could to make sure me and my wife got what we needed. Very patient and knowledgeable while at the same time giving us space to make the right decision for furniture for our home. 10 out of 10!!!
Mae Dinkelmann
Jul 04, 2024
All of the staff here is super friendly and helpful, but special shoutout to Angel !!! He helped us find exactly what we needed and more. Absolutely would recommend working with Angel to anyone. Awesome deals here too
Ashley Diaz
Jul 02, 2024
Angel Santana was fast and efficient. He gave us a great deal and worked around my busy schedule. 10/10
Robert Hansford
Jul 01, 2024
Peter was the perfect salesman. And I found the perfect sofa for me
james parks
Jul 01, 2024
Awesome straight forward transaction! Nathan was outstanding, and efficient with all my questions and concerns!!
Joe
Jun 30, 2024
Alex was an amazing help as we purchased a sofa, dining room table, and new king bed. Extremely knowledgable and was able to answer every single question we had!
Laura Knaak
Jun 30, 2024
Alex was awesome!! He made the whole process of buying a new couch and bed super easy for us. Very knowledgeable and enjoyable to work with.
Jack Dlugos
Jun 30, 2024
Jennifer was awesome and helped us with a couch and loveseat
Anna Chalstrom
Jun 30, 2024
Went in today and was helped by Jennifer. She was so knowledgeable and helpful. The selection is amazing!!!
Zack Hays
Jun 29, 2024
Nathan was very professional and helpful in finding us a dining room table that will be perfect for our house!
Kelly C. Acevedo
Jun 29, 2024
Everyone was friendly, the selection was good (as were the prices), and Melissa was a wonderful help! Would definitely come back!
Cindy Chavez
Jun 29, 2024
Jennifer.Excelente servicio buena atención a cliente y lo mejor que habla español, si ocupan a alguien que hable español pregunte por Jennifer
Brandon Bua
Jun 28, 2024
Peter was incredibly friendly and patient as we deliberated on different couch options. He explained everything in great detail and made us feel welcome and comfortable during the sales process. His caring and compassionate demeanor is something all sales people should take note of. It’s a pleasure working someone like him versus a pushy salesman.
Nychole DiGerolamo
Jun 27, 2024
Ian was very helpful and knowledgeable!
Nick Patel
Jun 26, 2024
Jennifer was really nice and helpful during our shopping experience. Warranty is great and they have a lot of options. Overall great experience!
Jennifer Moore
Jun 26, 2024
We had a great experience here with Pete purchasing a new sectional. We initially met him while browsing a few months ago and he was friendly and helpful and didn't push us, which we appreciated as we were just starting to look. We found a piece we liked and went back to this location to specifically work with him on our options and ordering. The store has a lot of pieces for ordering new on the floor, as well as furniture that is marked down in the back since it's an outlet.
Ellie Rose
Jun 26, 2024
Came in earlier and took pictures of what I liked. Danny was helpful in explain everything. Came back later that day and purchased what I wanted from pictures. Very easy and all the employees were extremely nice and helpful. Even the ones that weren’t making a commission.
Maria Camila Vallejo
Jun 24, 2024
Very amazing experience! Peter was a really good sales associate, and very helpful throughout the purchasing process.
Inas Hassan
Jun 23, 2024
Nate was very helpful and welcoming
Tyler Musgrove
Jun 23, 2024
Ian was great, very informative on product. Helped find the perfect kitchen table and reclining chair for me and my wife.
Justine Guerra
Jun 23, 2024
Ian was very helpful and made it super easy to leave with everything we wanted !Thanks!
Leslie Hinson
Jun 22, 2024
We went in not expecting to find anything but Angel helped us find the perfect pieces to finish off our Living Room. Super helpful and friendly, quick and easy checkout process - highly recommend and ask for Angel!
Arley Smith
Jun 22, 2024
When you walk in the door, they instantly greet you . Angel helped me with finding and purchasing my item. He was friendly, helpful, knowledgeable, and resourceful. The team was great overall! Will have my furniture delivered in a few days!!! Other places you have to wait up to months until they’re in stock for items .
Ryan Overbee
Jun 22, 2024
Nathan was very quick and helpful, he helped us pick out the perfect dining room chairs to go with our dining table.
Jose Parrilla
Jun 22, 2024
Allison was great.
Glenna Oliver
Jun 22, 2024
Was helped by angel and he was our angel for sure. Helped us with our purchase and was super friendly..
Lauren Blight
Jun 22, 2024
Angel was awesome and super helpful! So happy with my new rug!
Bill Bohanon
Jun 22, 2024
Jennifer was awesome to work with and we will be back to buy more with her!
Rocco Gamble
Jun 22, 2024
Great customer service! Ian was amazing as soon as we walked in. He was very knowledgeable and helpful. We will be back for sure. Thank you Ian...
Angela Padgett
Jun 21, 2024
Had the best experience with Pete at Ashley Outlet in South Blvd. I stopped by after work yesterday just to see what they had. Pete greeted me immediately, introduced himself and let me take a look around without any pressure. I ended up finding the perfect piece, but I hadn’t measured for it, so I couldn’t make the purchase while I was there. I went back this morning, and Pete came right up to me and processed my order in less than ten minutes. I have a lot of anxiety when dealing with salespeople, but Pete was so easy to work with. He was super friendly and efficient. I’ve got a few more items to purchase and I will absolutely be working with him again. 12/10
Kimberly Martinez
Jun 20, 2024
Peter gave us excellent service
Zaire Wolsky
Jun 20, 2024
Peter gave us excellent service 💯
Chaunel Johnson
Jun 15, 2024
Nate was awesome! No sleezy salesperson vibes...very informative.
Katherine Burnett
Jun 15, 2024
Nathan and Alex were wonderful in helping me pick out a new couch for my first home! Very friendly and easy to work with!
Justin Tapp
Jun 14, 2024
Found a desk marked down from $200 to $60! Great place to start looking to furnish your new home. Thanks, Nathan!
Thaj Peoples
Jun 14, 2024
Nate and Pete provided a great experience
Shruti Amudalpalli
Jun 14, 2024
Posting this review just an hour after delivery:My husband and I recently bought a coffee table from this store for around $800. We were promised a brand new piece, but what we received today was a damaged and worn display model. The delivery team was in such a hurry that I barely had time to inspect the table. I noticed some chipping on one side and was quickly offered a discount or a re-delivery by customer service. The delivery team pushed me to take the discount, muting the service agent on the call and insisting that re-delivery would take a long time.Regrettably, I agreed to the discount of just $110. After the delivery team left, I took a closer look and found multiple damages and dust, indicating it had been a display piece. When I called customer care within 30 minutes to return the table, they were unhelpful and claimed that nothing could be done once the product was delivered and accepted.This product is not worth the price at all! The metal has lost all its color and the wood too!I am extremely disappointed with this experience and will never shop here again!
Chelsea Ramsey
Jun 14, 2024
Awesome experience. Very friendly. Peter is an awesome salesman. We will definitely be back.
Sarah Noschese
Jun 13, 2024
Ian was so helpful aiding us in buying the perfect couch! He really cares about what the customer wants which was really nice
Robert Gutzeit
Jun 12, 2024
We had several failed deliveries due to damaged items, eventually canceled the order. Now a month plus later we are still dealing with Ashely to remove the pending charge from our account. Unfortunate given we were returning customers and our first experience was nothing but positive.
Alexandria Greo
Jun 10, 2024
Ian did a great job at showing my family around and checking prices for us. He was able to find us a great couch that would fit our new apartment. Highly recommend this place for furniture!
Richard Greo
Jun 10, 2024
Ian Stokes was incredible. Help us with everything we needed. Showed us around the store. Even got us the couch that was best fitted for us.
rebekah k
Jun 08, 2024
Peter from the Ashley on south blvd location was so helpful and had amazing customer service! He helped me and my friend look for beds and helped me in making a decision on which bed to get! I would definitely recommend this location and him as a resource when buying furniture.
Klever Hidalgo
Jun 08, 2024
Nathan was the best, he helped me find multiple items in the clearance so I can take to my home out of state. I definitely recommend asking for Nathan when you go.
parker
Jun 08, 2024
Angel was great. Helped us find two amazing pieces
vanessa griffin
Jun 08, 2024
Peter was excellent in helping today with my puchase
Michele Chamblin
Jun 06, 2024
Danny was friendly, professional and efficient!
William Emerson
Jun 04, 2024
Alex was very helpful and patient we us. thank you the best!
Olusegun Toyo
Jun 04, 2024
Very friendly and helpful staff.
Anyeli valeria gonzalez contreras
Jun 03, 2024
(Translated by Google) My experience was very good, Angel helped me a lot. I like that she has Spanish. They make the process much easier. Thank you.(Original)Mi experiencia fue muy buena angel me ayudó mucho me gusta que tenga español hacen el proceso mucho más fácil gracias
Taylor Allenbach
Jun 03, 2024
Peter was excellent to work with. Extremely patient and knowledgeable. Will definitely use him again and refer him to anyone with furniture needs.
Saddy Valle
Jun 03, 2024
I was great
katherine nunez
Jun 03, 2024
Nathan gave us very good attention and he explain everything with a lot of kindness, excellent service
Eddie Liccardo
Jun 02, 2024
Great experience, great selection & prices, and Angel was very friendly and helpful.
Tia Abdullah
Jun 01, 2024
Angel, thank you for a great experience and sale!
Chris Mastmann
Jun 01, 2024
Angel was welcoming the second we came in the door. Alex was there. But me and my girl loved both of them!
Keith Calvelli
Jun 01, 2024
Ian is great.
Erin Stockwell
Jun 01, 2024
Great store with a lot of options!! Melissa helped us get an awesome deal on a sectional and was very helpful and kind throughout the whole purchasing process!
Sarah Tsh*tenge
Jun 01, 2024
Angel was incredibly helpful, he got us a great deal! Awesome experience.
Anne Davin
Jun 01, 2024
Nathan was great!
Shaun Stroup
Jun 01, 2024
Alex was super great with the whole experience.
Asheli Stroup
Jun 01, 2024
Alex was very helpful during our time! Highly recommend.
Brian Latimore
May 28, 2024
Melissa was a great help, not too pushy and highly knowledgeable of everything in the store!! Thanks again for all the help
Emmanuel Legrand
May 28, 2024
Great store with a lot of choice! Different range price for everything you need.Amazing service with Amanda the GM of the store; happy with my new sofa and perfect delivery to my apartment!Thanks Ashley Furniture, we will be back for sure…
S S.
May 27, 2024
Ian was fantastic !!! He helped me with every detail and was patient with me every step of the way !
Nick Hayes
May 27, 2024
Had great customer service from Ian
Agnes Burroughs
May 27, 2024
Ian has great customer service
Kerrin Ewing
May 27, 2024
Melissa and Amanda did an amazing job helping me out!!! Thank you!
Jeff Capell
May 27, 2024
Great experience. Danny and Tina at the Ashley Homestore Outle on South Blvd in Charlotte NC we’re fantastic. No pressure, very helpful and informative.
Silvia Mandis
May 27, 2024
Ian
Haydee Quintanilla
May 27, 2024
(Translated by Google) Jennifer. Excellent service 👍 good prices and the best thing is that she attended to us in our own language, she speaks Spanish, ask for her if you need someone who speaks Spanish.(Original)Jennifer. Excelente servicio 👍 buenos precios y lo mejor que nos atendió en nuestro propio idioma ella habla español pregunten por ella si necesita a alguien que hable español.
Marissa Burton
May 27, 2024
Melissa gave great service. I look forward to coming back to get my first furniture set from her!!
Jeff Swan
May 27, 2024
I worked with Melissa and she was fantastic. Her customer service was amazing and was attentive to all my needs. I was just shopping around but when I'm ready I will be returning to this location and asking for her since she was so fun and helpful
James Kim
May 26, 2024
Jennifer was super helpful!
Alador Mamo
May 26, 2024
Angel was a big help, ask for him but time your there
Yesenia Mercado tv
May 26, 2024
Good prices, good qualityAnd amazing costumer serviceThanks Nathan for your service!!
Tanya Webber
May 26, 2024
Peter went above and beyond with his service for me because I was very indecisive. He was patient and very informative. When I come back I will look for him when shopping for more items.
Nelvin Cordon
May 25, 2024
(Translated by Google) Jennifer. He helped us with the purchase of our new bedroom set, excellent service. Recommends speaking Spanish.(Original)Jennifer. Nos ayudó con la compra de nuestro nuevo bedroom set excelente servicio. Recomenda habla español.
Piyush Saxena
May 25, 2024
Alex S
Sara Chacra
May 25, 2024
This has been a great experience, thanks to Allison, who has been more than helpful. I picked all my items and everything was very seamless. Thank you!
Sean O'Mara
May 25, 2024
Nate was super helpful and helped us get the best deal for a number of items for our new home!
P J
May 25, 2024
Peter was absolutely amazing. Excellent customer service.
Leah Flanagan
May 25, 2024
We love our new couch. Jennifer was fantastic!! The whole process today was quite quick and easy. Thanks Jennifer!
Patrick Crompton
May 25, 2024
Jenifer was Awesome! Made our experience super painless and fast! We came in with a rough idea of what we needed and Jennifer led us to a number of great options. We left satisfied with some awesome new furniture! Thanks Jennifer!!
Nicole Richardson
May 25, 2024
Jennifer is fantastic!!
Pete Sluka
May 25, 2024
Jenifer was a great help throughout the process. Thanks!
Kim Stone
May 24, 2024
Came into the store and was assisted by Angel. Very knowledgeable and very friendly. Highly recommend coming in and asking for him.
Alexa Brown
May 24, 2024
Alex was so helpful! We were able to find a couch and ottoman that we’re excited about and are at great prices. Thanks Alex!
stephanie swan
May 24, 2024
Melissa was super awesome and helpful with helping me explore all my furniture and financing options. Would defiantly recommend asking for her when searching for your home needs.
Stephanie Almond
May 24, 2024
So glad I walked in here! The staff here was so amazingly helpful, especially Melissa.She made sure I found furniture that I would love for years to come. Thanks again for everything you guys!! ❤️
Serpico Myrie
May 22, 2024
Jennifer is very professional, good sales woman.
Emily
May 21, 2024
Alex was an absolute pleasure! Easiest purchasing process ever
Ayse Seneldir
May 20, 2024
Angel and Peter were wonderful with helping me and my husband in choosing the right furniture for us!
Derrick Wilson
May 20, 2024
Wonderful and great customer service
Brianna Sanfords
May 20, 2024
Ian was a great seller. He helped us out with lots of patience!!! Great employee
Jenny Wilson
May 20, 2024
Nathan was wonderful to work with and patient to allow me the time I needed to make my decision. He did NOT put any pressure on me and I am grateful for that. I was deciding between two different sofas and I am very happy with my choice and can't wait to have it delivered. Thank you Nate.
Shaun Collins
May 20, 2024
Great Customer Service by Nathan!
Brenda Davis
May 20, 2024
Peter at the South Boulevard store was amazing in helping me select, & get delivery on a sectional for my son’s first apartment !
Nicole Dunne
May 19, 2024
I cannot say enough about how amazing our experience with Jennifer was! From the moment we walked through the door she was so welcoming and accommodating. My husband and I just moved to NC from NY and in desperate need of furniture. She was so patient while we tried every mattress in the store lol. While pricing it out for us she accommodated our request to price match the website prices and even updated our order remotely once we measured at home and realized we could fit larger nightstands than we ordered. I highly recommend the Ashley outlet. Please ask for Jennifer you will not be disappointed!!!
Cheryl M
May 19, 2024
Angel was great to work with.
Denise Fields
May 19, 2024
Peter was absolutely brilliant and saved me quite a bit of money
Kayleigh Fairow
May 19, 2024
Danny was awesome! I came in, found a couch that I loved and told him I would be back after I looked around. I came back, we got the couch and some other items, and he made sure to lookout on the price. He wasn’t pushy at all so I really appreciated that.
Radeev Kuppuraj
May 17, 2024
Nathan helped us find a very good sofa and walked us through all steps of buying our couch very patiently.
Brittany Taylor
May 17, 2024
Allison was amazing and the team at the front we bought a table and lost a stuffy in the process everyone pitched in it was great
Jose Ruiz
May 17, 2024
My experience was fantastic. I worked with Peter who was very helpful and responsive. Once he understood what I was looking for, he offered a number of suggestions, was patient in pricing out different sets and scenarios for me. He followed up very effectively via phone and text and the closing the sale was very smooth. If you are looking for furniture, I recommend you include this store in your search. If they can help, they will. These decisions can drive some anxiety - furniture is expensive, you are going to live with it for a while, it’s what you and others will see / look at every day - so a tense situation for sure, but these folks don’t add to the anxiety, they are very helpful. Thanks!
Makala McGowan
May 16, 2024
Ashley was amazing I got the furniture that I wanted and shout out to Angel for getting me right he definitely explained everything and took his time. Y’all go see Angel down at Ashley outlet he is amazing
James Hunter
May 15, 2024
We had a great experience today with Angel My father is in a wheel chair and Angel was very caring and attentive so we greatly appreciate him respecting our time
Kelly Cave
May 14, 2024
Salesman Ion was great to deal with!
Carol Diebolt
May 14, 2024
Went looking for a new couch and found one! Nathan was very helpful. Easy transaction. He was great to work with.
Prenetta Tugman
May 13, 2024
Nathan was the best we were in and out quick. With 3 small kids sometimes it’s hard to do business but Nathan was kind and very helpful.
Emmanuel Doku
May 12, 2024
Nathan, thank you for helping us choose the right sofa.
JEMEL WASHINGTON
May 11, 2024
Peter rendered outstanding customer service to us. He was very patient and kind. Awesome individual.
Shannon Szabo
May 11, 2024
Ian was the best and helped me find the perfect couch and rug for my new townhouse! He was very patient and helped me search through multiple different options, styles, and colors prior to making a final selection. Would highly recommend seeing Ian for any of your furniture needs! :)
Lauren T
May 10, 2024
Nathan was wonderful work with when my husband and I were buying a new couch! He was friendly, informative, and made the process quick. When we had issues with our delivery he called us back right away and made sure to help resolve. Highly recommend purchasing with Nathan!
Erik Baquero
May 09, 2024
Jennifer helped at the store and she was very awesome! Made our furniture shopping experience super easy and enjoyable!
Austin Howard
May 06, 2024
Had a great time and great service! Overall 10/10 experience with Alex
Greg B Jones
May 06, 2024
What can I say? I came in searching. Angel greeted me at the door and ushered me through my selection and purchase professionally, courteously, and excellently.I love the new addition to my home!
Jonette Mungo
May 05, 2024
I just had the best furniture buying experience at this store with Nathan!! When I tell you he worked with me and was so patient with my indecisiveness. He was not pushy at all. Brought me a bottled water and really worked to get close to my price range. I would recommend him to everyone. Very personable and upfront about everything.
Paula Graham
May 04, 2024
I've been exhausted looking for a dresser for months & took a chance and walked into this store and was greeted by Nathan S. who was able to find the exact dresser that I've been looking for. With that said, if your tired of shopping, go see Nathan!!
Rachel Dumford
May 04, 2024
We had worked with Nathan and he was so helpful, walked us through everything and gave us time to look around and make a great decision.
Tiffany Alexis Clinton
May 04, 2024
Nathan helped us get a love seat! Great experience.
Michelle Dunham
May 04, 2024
Angel was so great! Very helpful, set us up!
Aunjaia Logan
May 04, 2024
Nathan was amazing. Highly recommend!
Nam Douglass
May 04, 2024
Pete was a great help! Great experience!
Brian
May 04, 2024
Alison was great! She really knew her products and helped me find what I need
Tiffany Marche
May 04, 2024
Amanda was awesome, truly appreciate how she took care of us!!
whitejonatan
May 03, 2024
Pete was super helpful!
Natasha Wilson
May 01, 2024
I went to Ashley Furniture, on South Blvd, the last hour they were open on a Tuesday night. Angel was pleasant and very knowledgeable. I had a couple of things that I wanted to go home and ponder on as well as measure my space for a bedroom set. Overnight, I made my final selections and the next day I returned on my lunch break to make my purchase. Angel brought up a couple of good points for me to consider before my final selection and from there I was squared away! He got me in and out in no time and I was on my way back to work. I’m extremely happy and will return for the next room that I’m soon to work on!
Rachel Neal
Apr 30, 2024
I was in the South Blvd store and Angel was so helpful to me. He was so friendly, very professional and extremely knowledgeable about his business. I’ll definitely use him again!!
Robin Bacote
Apr 29, 2024
Nathan was amazing! Great customer service. Very knowledgeable of the products. My forever favorite salesman.
Michael McFalls
Apr 29, 2024
Angel for the dub!
ionaayee grateful
Apr 28, 2024
Great customer service by Nathan! Very personable and helpful with my furniture needs. Excited to buy from him!
Chaquetta Johnson
Apr 28, 2024
Had a great experience at Ashley! Nathan was extremely patient and helpful! Thank you!
Pat Willoughby
Apr 28, 2024
Peter was wonderful. I got exactly what I wanted.
Gerardo Vazquez
Apr 28, 2024
Angel was a fantastic help as we shopped for a new couch. He gave us a thorough review of the items we were interested in and was knowledgeable about all things involved, including the warranty we purchased. We appreciated his focused customer service and are extremely with our purchase.
Mike Domingo
Apr 28, 2024
We had an amazing experience with the sales team especially with Ian who’s been patient with us when buying a sofa in our new house! Thanks Ian for sharing your input on finalizing our purchase!
Denise Mason
Apr 27, 2024
I had a great experience with Jennifer, she knows her job. Not pushing but was available when we had questions. I was very pleased with the service.
Kendra Fenner
Apr 27, 2024
Alison was Awesome!
Adrian Solomon
Apr 27, 2024
My overall experience with Ashley’s furniture has been wonderful. I would like to thank my salesman Nate and my previous salesman AngelI will be returning soon
Danae Mitchell
Apr 27, 2024
Our sales person Nate was wonderful and very patient with us. We appreciate his knowledge of the furniture.
M L
Apr 27, 2024
Nate was the greatest very professional and helpful to me and my wife
JOHN ELLSWORTH
Apr 27, 2024
Tina was a great help and got me exactly what I was looking for at a affordable price.. highly recommend
Mimi Griffin
Apr 27, 2024
NathanWas great and very helpful
Mrs. Bowman
Apr 26, 2024
Nate gave great service today. He worked with us and helped us find everything we needed.
Jesse Bowman
Apr 26, 2024
Nat is good worker in a good Sales representative and a pleasure to work with as a customer
Marie Conde
Apr 26, 2024
Great store with good variety of products. They priced match the items I was inquiring about. I was helped by Angel. He gave me time to decide on my furniture. Amazing customer service overall in the store. Nathan stepped in as well. Thank you! I will definitely come back.
Quiana Robinson
Apr 25, 2024
Ian was very helpful
Yulanda Smith
Apr 25, 2024
Ashley Outlet on South Blvd in Charlotte is wonderful! I went there in the early afternoon on Wednesday looking for a new mattress. Peter was very helpful and friendly and showed me the mattress specials. I was able to buy a very comfortable one and saved $1000! I even got financing with 0% interest and $0 down! I also got free delivery and they will pickup my old mattress! I was in and out of the store in 45 minutes. Excellent visit!
Christopher Montero
Apr 24, 2024
I have shopped at this store 2 times now and the experience has been quick and painless. Angel specifically is a ton of help, is attentive, and is quick to follow up. Will be coming back for future furniture needs. Thanks, Angel
Savanna Nager
Apr 23, 2024
Alex was very helpful and worked with us to get us the perfect couch!
Aleah Bauldry
Apr 23, 2024
Alex helped us on the floor and was very helpful and patient!
Fatima Ortiz Jimenez
Apr 21, 2024
Danny was very helpful and love the new furniture.
Bella Harper
Apr 21, 2024
Danny is very helpful
Sharon Marshall
Apr 18, 2024
My assistant was great and very supportive and honored his word, thanks again Nathan for all your help!!
Marlúcia Barros Pires
Apr 16, 2024
We were attended by Angel and he was super attentive and helped us resolve all our doubts.
Anton Yanushkevich
Apr 16, 2024
Angel did a great job helping me to pick the right mattress.Awesome job
Freddy Lucena
Apr 15, 2024
Ian was very nice and helpful. Very happy with my new couch.
Lindsey Epstein
Apr 11, 2024
Pete was extremely helpful, we couldn’t have been happier with the help he provided us. He’s the best salesman we’ve worked with for furniture or anything else really. Our sofa sleeper arrived today and it’s perfect. Thanks for your help Pete!
Andrea Payne
Apr 06, 2024
Great experience! And lots of options! Alison was super helpful with going over the different options that fit what I was looking for to fit my vision for my living room! She helped with measurements and securing delivery for all items just a few days after purchase. I’m super happy with my decision to stop by Ashely Outlet!
Liz McGrath
Apr 06, 2024
Ian was terrific and we throughly enjoyed the shopping experience. He even added to our order and arranged delivery for the same time. Since I am out of state he did all the leg work via phone A pleasure to work with Ian. Liz McGrath
Jack McGrath
Apr 06, 2024
Ian was great! Made everything quick and easy, Will tell people to come here
Molli Loiselle
Apr 03, 2024
Peter was friendly, patient and did not pressure us into buying anything. He helped us pick out our new couch and did a great job answering all our questions. Thank you!!
dameon brown
Apr 02, 2024
Great experience. Friendly and attentive!!
Super limpio limpio
Apr 01, 2024
Excellent service, Mr. Nathan Simonic and Mr. Ángel Santana answered all our questions and offered us excellent promotions 👍🏻
Moon Orchid
Apr 01, 2024
Very good customer service. Angel was very helpful! I recommend this store.
Hazel Stewart
Mar 31, 2024
Customer exceeded expectations. Quality products. Convenient delivery.
Davina J
Mar 30, 2024
Nathan provided excellent service during my visit, despite my modest purchase. His approach was professional and friendly, making the shopping experience enjoyable and stress-free. Nathan's product knowledge and genuine interest in helping find what I needed, no matter how small, were impressive. His commitment to customer satisfaction was evident in the way he handled my inquiries and provided advice. Nathan's outstanding service left a lasting impression, proving that no purchase is too small for his attentive and thoughtful assistance. Highly recommend Nathan for a personalized and caring shopping experience.
Dawn Smalls
Mar 30, 2024
Excellent customer service from moment I walked through the door to the signing on f documents. Provided my will all my options and let me know what savings and opportunities were available to me.
Keyna Robinson
Mar 30, 2024
Angel was super helpful with assisting me on finding the perfect sectional for my new place. He really made what I thought would be a daunting process feel seamless. I really feel like he offered me the best deal and made it a personable experience. Exceptional customer service!
Jack Wlodyka
Mar 29, 2024
Nathan was very patient with us on our purchase and helped us get a new couch! Wonderful service and excellent prices!!
Tony Baker III
Mar 29, 2024
Allison is a miracle worker. From the moment entered she made the shopping experience effortless. Made sure questions were answered and what we needed fit our budget, even negotiated a fair down payment. Excellent service and great furniture.
Sir Lorenzo
Mar 29, 2024
I went into the outlet today and Allison was able to make my dreams come true for my new home! She was great!!!
Lorenzo Glenn
Mar 29, 2024
Ashley furniture outlet is a great place to shop at! Prices are amazing, staff is friendly and working with Allison was practically magical! I highly recommend for anyone looking for furniture!
shamaree graham
Mar 29, 2024
Peter has great customer service
key g
Mar 29, 2024
Ask for Peter he's the Best!!
Courtney Anderson
Mar 26, 2024
Recently purchased a mattress and headboard from here and I will say customer service exceeds a 5 star review. Danny and Amanda went above and beyond to take care of me in assisting me with getting all my new home needs. Danny was super knowledgeable with all pricing and brands and was able to help me narrow down exactly what I needed for my new home. I’ll definitely return for any future home necessities.
Sandy Adams
Mar 24, 2024
Angel was amazing! As soon as I walked in the door I was greeted. I love the place I got the payment that I wanted. I recommend everybody to come and get this amazing furniture.
jeremy
Mar 24, 2024
Nathan was the perfect salesman. He listened to our needs, and helped guide us through a few options without being pushy. He was more than happy to send us to another store that might have more options, but we saw our perfect sectional on the way out and he helped get a killer deal with amazing service.
Carla Gonsalez
Mar 24, 2024
Nathan gave me a excellent service he help me a lot with all the questions that I had.
Lindsay Denny
Mar 23, 2024
Nathan was fantastic to work with!
Scott Juchatz
Mar 23, 2024
Excellent service, informative, and extremely friendly.
Randall Warren
Mar 23, 2024
Excellent customer service. angel was very helpful
Kyle Beaver
Mar 23, 2024
Angel was great and helped me find my reclining loveseat. Would def shop here again!
Wanda Sanchez
Mar 22, 2024
Nathan gives me to day a good customer service and his is very professional he knows what he’s doing
UnWrapped Beauty (Unwrapped)
Mar 21, 2024
Ian. Great customer service
Nabo Turk
Mar 21, 2024
I went to Ashley looking for a living room set Jennifer was my sales person she was really helpful I do recommend her she really good at her job.
Marshall Hales
Mar 17, 2024
Nathan was a huge help with us finding our dream couch and bedroom essentials!
Ashlie Hasty
Mar 17, 2024
Peter was helpful and not overbearing. Was there when I needed him and wasn’t when he wasn’t needed, but he kept an eye on me the whole time, making sure I was good. Friendly customer service.
Paul Parks
Mar 16, 2024
My wife and I visited this store browsing for a specific sofa and was helped by Nathan. Nathan took his time and showed us all the different options. Shortly after we walked away with a new sofa that fit our needs. Nathan is professional, very friendly and helpful. If you’re in need of any furniture items, we highly suggest visiting Nathan.
Angela Merritt
Mar 15, 2024
He was awsome. He took the time to help me and give the best advice.
matt neft
Mar 12, 2024
Nathen was great! Sold me a comfy couch! Great gentleman!
Christy Holifield
Mar 12, 2024
Ian was so helpful! Friendly and knowledgeable through every step of the process. He made it easy! Thanks, Ian!
Tiffany Terilli
Mar 11, 2024
Ian was extremely helpful and was able to get us the perfect couch, for the perfect price! And it is being delivered in a short amount of time :)
jenny p
Mar 11, 2024
Ian was super helpful and great at giving all the details we needed. So excited for our couch to come :)
Christian Young
Mar 10, 2024
Ian
Sheila Sipson
Mar 09, 2024
Ian was very professional , knowledgeable and very patient with my husband because he didn't understand the two transactions concept . Thank you Ian .
Mechelle Daniels
Mar 09, 2024
Jennifer was amazing
Kyle Holt
Mar 09, 2024
My wife and I went into this store and we were immediately greeted by some amazing staff. Our sales rep was Pete and he was awesome. He helped us find the perfect couch for our home. We are very thrilled with Pete and his customer service. Thank you, Pete! Can’t wait for our couch to be delivered.
Kimberly Hunkele
Mar 09, 2024
Alex was super helpful, professional and easy to work with.!
Jen Taurone
Mar 09, 2024
Ian was fantastic. Very helpful.
Cece Mc
Mar 08, 2024
My experience was excellent. Nat was awesome. Very professional & pleasant.Thank you Nat
Nicole Butler
Mar 08, 2024
Nathan was our sells person and he was fantastic. After visiting 7 other furniture store and not having any luck with finding anything we like, Nathan helped us find our living room furniture that matched just what we was looking for. Thank you so much Nathan for making this our 8th and finally furniture store. We will definitely be back just because of him and his hard work that he put into helping us. ---- The Butler's.
The Chupacabra
Mar 08, 2024
Great store, I’m glad we made the trip. It was our 5th or 6th stop looking for a sectional and we finally found something that wood work for us. Prices aren’t bad and Alison, who helped us out, was awesome. Have to wait a while for delivery though. Kind of a bummer.
Sara Howard
Mar 08, 2024
Ian was very knowledgeable and helpful!!! If I commented on liking a certain quality of one product he would recommend me other products that were similar which was really nice. I actually came in on a Saturday, he promoted a sales opportunity to me that was happening later that week on Thursday, so he gave my his number and his schedule so I could come in and he could work with me directly which was amazing! (He even worked past when his shift ended to help me, so I cannot emphasize how much that speaks to his character!) If anyone I know needs furniture in the future, I would definitely recommend them to Ashley’s but more specifically Ian! Now crossing our fingers delivery is just as smooth!🤞🏻
Giordanna Inca
Mar 06, 2024
Jennifer was attentive and did everything she could to help me find what I needed. She took her time and explained brands and items to its entirety. Will definitely return and ask for her!
Alex Ramsey
Mar 06, 2024
Ian provided wonderful assistance and support during our visit!
J W
Mar 04, 2024
Alex was very smooth with the process and very friendly. I got a great deal. Thank you.
Jordyn Sinnette
Mar 04, 2024
Ian was fantastic!! He was very helpful and was able to get me a mattress in no time! Thanks so much!
Alien
Mar 04, 2024
Cool selection, and great deals! Also deliver isn’t delayed 3 to 4 weeks like other stores do
V Lynah - G
Mar 04, 2024
My shopping experience was great. For the store to be an outlet, the pricing was still a little steep. Overall the sales rep that assisted me was very knowledgeable and helpful.
Portia Smith
Mar 02, 2024
I just had one of the worst experience at this place. My credit was ran and still denied for the account. This was disgusting because my credit was good enough to open and account and have the money for a monthly bill. Even if I was denied I still have enough money to pay straight out with no bill. The women didn't want my money and didn't want to service me. The salesman was very nice while trying to service me. However there were two women sitting behind the desk (White Women) and besides the ugly stares they didn't greet me when I walked in the store. They made me sign my signature on my application 4 times because they thought I was forging my own name which is impossible. They had no reason why I was denied however they did not want to rent to me and they ran my credit. I have enough credit for a consumer account. They ran my credit score so much that it says the report that was pulled was a hard inquiry than can last up to 25 months. Rude customer service and bad business.
Patricia S
Mar 02, 2024
Nathan was wonderful!
Valeria Arias
Mar 01, 2024
Wonderful service, Nathan was really helpful and comprehensive :) Thanks for everything
Aleaha S
Mar 01, 2024
Awesome job. Peter is amazing
Hannah Brennan
Mar 01, 2024
Nathan and his team were absolutely amazing! We were looking for a new couch set for a while and immediately they showed my husband and me kindness and wanted to help. We weren’t totally sold on one of their couches, so we’re checked out a different Ashley store (which was extremely rude and didn’t seem welcoming what so ever. We were needing a couch today, and they said they couldn’t help with that). We called Nathan back, and he said to come back over and he could make something happen. If you are needing new furniture, don’t go anywhere else…go see Nathan and his team, they will help you!!!Hannah and Dakota Massey
Dakota Massey
Mar 01, 2024
Nathan was absolutely amazing and helpful
Nyema Thomas
Mar 01, 2024
I had a great experience when I went in. Sales rep. Nathan was so nice and friendly. He greeted me with a pleasant smile and help me throughout my whole process of getting new furniture.I definitely will recommend this location to everyone in the community.
lexi spencer
Mar 01, 2024
I came here to purchase a new sectional for my living room. The store had options that I liked and Ian was helpful in giving us all the information we needed and completing our sale.
Tommy Anderson
Feb 29, 2024
Ian was great
Makayla Hively
Feb 28, 2024
We had a great experience with Angel! He was super helpful and made the process simple and quick.
Ashley Freeman
Feb 27, 2024
Angel was amazing in helping me so glad he was there!!
Regina East
Feb 27, 2024
Louis aka Angel is Amazing!! He goes above and beyond! Definitely ask for Louis aka Angel.
Ashley White
Feb 27, 2024
Angel is awesome! Him & his personality are very welcoming! He greets you and gets an insight of what you're looking for. But doesn't breathe down your back as you shop around but still checks in periodically!! I did not make a purchase during my visit however, in the near future when purchasing furniture for my home once remodeling is done I will be back and asking for Angel's services!
Anesa Escoto
Feb 26, 2024
Amazing experience at this store, my husband and I were helped by Danny. He was very knowledgeable and went above and beyond to ensure I got exactly what I wanted. Thank you Danny for all your help and guidance!
Natalie Miranda
Feb 26, 2024
Danny is phenomenal. I was looking for the perfect set of furniture for a very important corner in my home. I couldn’t have done it without him. Great deal
Angel Castellanos
Feb 26, 2024
I had a fantastic experience at Ashley Furniture, and I attribute much of it to my salesperson, Danny. He was a delight to work with—knowledgeable, friendly, and genuinely invested in helping me find the perfect furniture. The entire process was smooth, and I highly recommend Ashley Furniture, especially with Danny's excellent assistance.
Lynette Santana
Feb 26, 2024
Great service by Angel.
Andrea Johnson
Feb 26, 2024
Went in to look at a sofa and was helped by Angel. He is a very amazing sales associate and would definitely recommend coming to see the great deals I found my perfect mattress with Angels guidance. Go see Angel and he can do the same for you! Thanks to him I've been getting the best sleep of my life!
andrew armenta
Feb 26, 2024
Ian was excellent quick to the point and super helpful! Thank you and we will always shop with Ashley 👌
Jessica Reyes
Feb 26, 2024
I was assisted by Angel and I had an exceptional experience. He was very professional and took the time to make sure that I got exactly what I was looking for. He was kind, patient and very knowledgeable of the merchandise. 100% recommend!
A Leaf
Feb 26, 2024
I came in the store and was helped by Angel, he was great! Very professional and knowledgeable, thank you Angel!
Kelsey Alonso
Feb 26, 2024
I had an amazing experience shopping for furniture. Ashley has a great selection and prices. My salesman Danny Fernandez was professional and helped us find the perfect living room set! He made the shopping fun!
Ariel Alzar
Feb 26, 2024
Was helped by Danny Fernandez and couldn’t have asked for a better experience. Made the process quick and easy highly recommend to ask for him if you need to purchase any furniture. 5 ⭐️
Danny Stone
Feb 26, 2024
Had a great experience at the Ashley Outlet with Danny. He was very patient and helped me find exactly what I needed.
Jennifer Catano
Feb 26, 2024
Danny Fernandez was amazing and extremely helpful in my search for new furniture. He definitely made it a pleasant experience and very enjoyable. Very Happy Customer Here!
Miguel Morin
Feb 25, 2024
(Translated by Google) I like how Jennifer and Peter helped me find the things I needed and gave me the best care(Original)Me gusta como Jennifer y Peter me ayudaron a encontrar las cosas que necesitaba y me dieron la mejor atención
Carlos Lopez
Feb 25, 2024
(Translated by Google) Yenifer and Pedro treated us perfectly, thank you, very good(Original)Yenifer y pedro nos atendieron perfecto gracias, muy buenos
Yuraima Guilarte
Feb 25, 2024
(Translated by Google) Jennifer and Peter are excellent, very good and very empathetic, thank you very much(Original)Jennifer y Peter son excelentes muy buenos y muy empaticos, muchas gracias
Christian Golden
Feb 25, 2024
Ian was wonderful!
Eduard Garzon
Feb 25, 2024
Ian thank you so much for your help.We are very happy with the purchase.Gracias por todo 🤝🏻😎
Hanna Walsh
Feb 25, 2024
Nathan was so helpful and amazing!
Erik Salas
Feb 25, 2024
Had a great time looking for a sofa they had a lot of options and Danny was really helpful when choosing the best one. Great discounts as well
amy dockery
Feb 25, 2024
Danny was super helpful ! Made my trip easy
Michele Stapley
Feb 25, 2024
Jennifer was amazing help! Fantastic options.. all around great experience!
Tiffany
Feb 24, 2024
Shopped here recently to change the look of my apartment and got the pleasure of shopping with Alison! She was beyond helpful! She answered every question I had and went above and beyond to make sure I found the perfect pieces for my home.
Lasharne Dunlap
Feb 24, 2024
Nate the best best man and friendly and outstanding he gets five for me Thank Nate
Christina Smith
Feb 24, 2024
Angel helped us pick out the perfect sofa set for our new home! He was knowledgeable and patient, especially as we shopped with our infant! Great costumer service and great deal.
MsShay41 Blu
Feb 24, 2024
Jennifer at Ashley Homestore was amazing. She was knowledgeable and very helpful. Good to meet good people with great customer service. A true pleasure!!!!!!!
Stephanie Dudley
Feb 24, 2024
Angel was great and showed great customer service. I will return to purchase more items with Angel. Kudos to Angel for doing a great job
Hunter Trahan
Feb 24, 2024
Great place, and great service. Alison helped me with everything i needed and made it easy!
Kevin Landry
Feb 24, 2024
Great experience would definitely recommend anyone going here if you are in need of furniture. And 100% Go with Alison she was super helpful and nice throughout.
Fred The head
Feb 24, 2024
I came in shopping for some furniture. I was greeted by sales manager Alison. She was very polite and upbeat. She had the answer to all of my questions. She was not pushy and made me feel very comfortable. She made my purchase easy and pain free. I will definitely be coming back in the future!
Alex Chenevert
Feb 24, 2024
My fiancé and I came here looking for some new pieces to modernize our living room. Mrs. Alison helped us find exactly what we wanted and was a pleasure to interact with. Very satisfied with our visit and purchases!
Audrey Thebner
Feb 24, 2024
Alison is a ROCKSTAR!! She helped me find a living room set perfect for my small space, my husband and dog absolutely love it! And she helped me stay in budget perfectly, with a little to spare for some accessories. Will definitely be coming back to work with her when it's time to work on our bedroom!
Leeann Campbell
Feb 23, 2024
Alison was great she got me in and out and made the process super easy. Thanks for the couch and love seat girl
Amanda Kendrick
Feb 22, 2024
I recently had a great experience at Ashley thanks to Nathan’s patience and expertise. He was so friendly and answered every question I had with ease. Made what could have been a difficult decision an absolute breeze. Will be sending anyone I know looking to purchase new furniture straight to him.
margaret kahn
Feb 22, 2024
Angel was excellent. He assisted me finding the correct and comfortable power recliner.I am going to have back surgery and locating zero gravity, power lifter recliner that was not too big for me had proved challenging.He knew just the one that was right for me.MBK
Luis Garcia
Feb 22, 2024
Angel Santana thank you great help and service well appreciated.
Carrie Stevens
Feb 22, 2024
Had an amazing experience with the help of a young man named Angel. He was very friendly and knowledgeable. Found exactly what we needed. Would recommend shopping here to all my friends and family.
John Priore
Feb 20, 2024
Danny was awesome and very helpful. Great selection and pricing. Highly recommended!
Jessica Vennel
Feb 20, 2024
Outstanding customer service!! Not only did Nathan help me find the perfect furniture for my home, he took the time to ask us what we wanted instead of pushing towards a particular product just for a sale. No pressure salesman!
Mia Finnigan
Feb 20, 2024
Nathan was so patient with me! I wasn't really sure what I wanted but kind of had an idea. Somehow he came up with the perfect combination and I fell in love with it! Very good experience at the store. Would highly recommend the store and I'll definitely recommend Nathan!
Said Palacios
Feb 19, 2024
Danny Fernandez is amazing! He made our shopping experience so much fun and easy. We love our furniture, and we appreciate Danny helping us put everything together. Definitely recommend, ask for Danny when you go in!
Bridge Is Over
Feb 19, 2024
Nathan was very patient with me from the start. He was kind enough to walk me through reactivating my account and moved furniture around the store with no complaint. This was an excellent shopping experience.
Asia
Feb 18, 2024
We came in looking for a king bedroom set that we saw on the Ashley’s Furniture website and Peter was our holy grail!!! He was attentive, kind, and listened to our needs. I would recommend him to anyone looking to buy furniture. Thanks Peter!!
Rebecca McCue
Feb 18, 2024
Just bought a dining room table set and Danny was great! Wasn’t super pushy but helpful when we needed him.
king novi
Feb 18, 2024
Ian was great did an amazing job giving details
Jane Upright
Feb 18, 2024
Jennifer was so helpful!
tami stout
Feb 18, 2024
Found exactly what my husband wanted and was able to walk out knowing it was coming to the house in a couple days. Allison walked us straight back to the perfect chair.
April Corum
Feb 18, 2024
Nathan was great! Friendly, helpful and knowledgeable.
Erin Lipscomb
Feb 17, 2024
Ian gave amazing service for two days. I came in last night and he showed me options. The second day I came in he show interest in me and my needs. Thank you again for selling me something I have been looking for, for years!
Lily Hickman
Feb 17, 2024
Had a great experience with Nathan, he helped me find a great couch that delivered quickly!
Shana Taylor
Feb 17, 2024
Angel provided exceptional customer service. Very satisfied with my purchase will recommend him to others.
Jeffrey McDonald
Feb 17, 2024
Came in today to buy a rug and a chair not expecting much. Jennifer went out of her way to help me out, was incredibly pleasant, and helped me get a great deal on an awesome couch and rug. The other team members all seemed amazing as well, and one even came up and offered to get me water while I waited
Amy Fowler
Feb 17, 2024
Alison G was a great consultant!!
Brandon Young
Feb 17, 2024
Alex did a great job in assisting us today. Thanks!
Vanessa V
Feb 17, 2024
This is my second time working with Ashley and they knocked it out of the park again. Angel worked with me through out the store, I was comfortable making a decision on the right furniture for me and my family. This family owned business is truly a hidden gem in Charlotte. Even with the rise of inflation they managed to still give an amazing deal on a bed set and new couch NEW not used. The store is SOOO clean! They have a wide selection in store. They work with you and your needs in a professional manner but also remain personable enough. Please give this place your business, they truly are an amazing company. ❤️
Anthony Lovetere
Feb 17, 2024
Ian was great! He helped us through the entire process of buying a new living room set. It was a smooth and easy from start to finish!
K Whalen
Feb 17, 2024
Ian was wonderful. He helped us find our new living room set quickly and efficiently, and we found exactly what we wanted in our price range. Thank you Ian!
Anthony Quiles
Feb 17, 2024
I have recently came in and shopped with Angel, one of the sales reps at this location. With the fact of him being bilingual, it was easy shopping for my mother and myself, who she only speaks Spanish. Nonetheless, I love our new living room set and bedroom set we got for mom. I appreciate all the hard work and making it a smooth ride best customer service I’ve ever gotten hands-down hats off to you, sir.
William Livesay
Feb 17, 2024
I recently had the pleasure of working with Danny Fernandez at Ashley Furniture, and I couldn't be happier with the experience. Danny's expertise and professionalism made the process of choosing new furniture for my home a breeze. He took the time to listen to my needs and preferences, offering valuable suggestions and guiding me through the selection process with patience and care. Not only did Danny help me find the perfect pieces to fit my space, but he also went above and beyond to ensure that I got the best value for my budget. His friendly demeanor and genuine passion for helping customers truly set him apart. Thanks to Danny, I now have a beautifully furnished home that I absolutely love. I highly recommend Danny Fernandez to anyone in need of furniture expertise and exceptional service.
Brandon Lockee
Feb 17, 2024
Alison and Peter helped us out with the perfect sectional. They even worked with us on price. Very nice space to look at furniture.
Mary Helen Lockee
Feb 17, 2024
Allison & Peter were phenomenal! They both were super attentive but didn’t push us to purchase if we weren’t ready to do so. Thankful for their help!
Isabel Nunez
Feb 17, 2024
I could not be happier about the experience I had visiting Ashley and meeting Alex. He helped me look and find exactly what I needed in a timely manner. He listened and made sure to answer all my questions. I would recommend this store to anyone else looking for a great experience. Ask for Alex.
Claudia Lopez
Feb 16, 2024
Danny was absolutely amazing!!! He was very attentive and his customer service was outstanding.
zoe
Feb 16, 2024
Alex Solozabal was super helpful and friendly! you should give him a raise
Curtis Houston
Feb 16, 2024
I don't normally write reviews but I did have to write one in regards to my recent visit to the Ashley furniture store. My overall experience was great. The store was clean and the employees, specifically Daniel F was amazing. His energy and willingness to answer all questions was extremely helpful in our furniture decision making process. I don't normally shop at Ashley, but with this recent experience, and the great sales this Ashley outlet has, I look forward to coming back in the summer to update my patio furniture.
Jaime Velez
Feb 16, 2024
I want to give a BIG THANKS!!!!! to Angel Santana. The salesman that help my mom pick out her new Living room set. He was kind professional and didn't make her feel pressured to buy. She gave him a budget and he showed her multiple options. He was very knowledgeable with which set would be durable and hold up great with pets and animals (Her grandkids). We were able to set up a hassle free delivery and the set looks great in her space!!!!If you need any furniture for any room you have to make Ashley Furniture your 1st stop. We got a good set for a Great Price. But more importantly ask for Angel Santana. He won't treat you like money!!! He'll treat you like family!!!!GREAT SALESMAN!!!!!!!
Joe Colon
Feb 16, 2024
Angle Santana was really professional and help me picked out my furniture he was a big help
xaviera sherrill
Feb 16, 2024
I had an excellent experience at this store!Nathan was very helpful and patient.I recommend everyone shop this location.Ask for Nathan!!!!
Ms Chole
Feb 14, 2024
Nathan was very helpful and patient we spent almost 2hrs together and we were able to get all the furniture I needed plus some!!
Amber Ziemba Wheatcroft
Feb 13, 2024
Peter and Danny were fabulous in helping me purchase a loveseat!
Natasha Roldan
Feb 13, 2024
It was my first time walking into an Ashley Outlet and I was just looking to get some ideas on furnishings for a home office. I’m not great with dimensions so I wasn’t quite sure what desk type would work best in my room. Thank goodness for Danny! With his help, I was able to figure out exactly what I needed. Great customer service!
Samantha Morell
Feb 13, 2024
Looking for furniture is always stressful for me but I had a great experience when I went looking for a couch and Danny took care of me. He was very patient and provided detailed information about delivery and stock. My shopping experience has been forever changed.
Jorge Torres
Feb 13, 2024
Danny is a good lad who was very helpful and attentive with this old man’s needs.
Yevess Sanders
Feb 12, 2024
Danny, was awesome he provided me with great customer service and he saves me some $$$$. Highly recommend visiting the Ashley outlet first.
Shannon Victoria Moyes
Feb 12, 2024
Could not be happier about the experience I had here at Ashley. Came in and was greeted by a super friendly sales associate (Peter) who helped me find exactly what I needed in a timely manner. He took the time to listen, introduce himself and get to know me, and ensure all of our questions were answered. I would highly recommend this store to anyone else looking for a positive furniture buying experience.
Johnny Lemus Barrera
Feb 12, 2024
Alex was incredibly helpful and made my purchase as easy as possible.
Ranekqua Littlejohn
Feb 12, 2024
Danny was great!!!
Mark Chandler
Feb 12, 2024
Angel was awesome! Angel was knowledgeable, helpful, and made the whole process super easy!
Anja Radakovic
Feb 11, 2024
Had a great experience! We were able to find the couch we wanted, a dining set and a super affordable bookcase that was just perfect! Angel was extremely helpful every step of the way! He went above and beyond, couldn’t have asked for more! Thank you Angel!
Eli Beisser
Feb 11, 2024
Angel was super helpful and honest with us about everything. We really appreciated his expertise.
gloria fernandez
Feb 11, 2024
Have an amazing experience with Danny at the Ashley ay South Blvd. Very friendly and knowledgeable
shania knight
Feb 11, 2024
Alison was great! She helped me with a great deal on my sectional couch! Such a doll
Emily Chandler
Feb 10, 2024
My fiancé and I went in to check out bedroom furniture and were met by Angel. Angel was extremely helpful and also gave us the space to look around and decide without being right on top of us the entire time. He was very friendly and knowledgeable. We actually went and looked at another store and decided to go back to this location to make the purchase from him. He made the entire experience so easy. If you are in the market for any furniture go see Angel and he will go above and beyond to make sure you get what you are looking for!
Mindy Howard
Feb 10, 2024
Angel was the best! So nice and helpful. By far the best experience I've had at Ashley Furniture! Everyone we spoke with was super helpful and nice but he definitely went above and beyond to make sure we were satisfied with our purchase. Go see him!!!!
PJ Zwack
Feb 10, 2024
Danny was an absolute help in finding our perfect couch for the best price! Will definitely be back!
Cheryl Carson
Feb 10, 2024
Alex helped us with our purchase. Amazing customer service. We were nervous about the purchase, but he reassured us and gave us peace of mind. Thank you Alex, we will be back.Kedrick & Cheryl Houston
Destiny Alderin
Feb 10, 2024
Mike was super relaxed & helpful. We enjoyed his help and he showed us a great deal. We purchased our couch and look forward to having it delivered! Go see Mike for your next home furnishing.
Nolan Weise
Feb 10, 2024
Mike Tate was very helpful and got us an awesome couch!! Go check out Mike for your next furnishing!
Dolsey Hicks
Feb 10, 2024
Alison was fabulous. She was very helpful finding something in my budget. She was able to get me in and out quickly.
Savannah Cahill
Feb 10, 2024
Nathan is FANTASTIC! Got me all set up for my new apartment!! Thank you again! Total life saver
Amy Hill
Feb 10, 2024
I went into Ashley at South Blvd and Danny was amazing. He was very friendly, wasn't pushy, and got me exactly what I needed. If you go to Ashley at South Blvd ask for Danny!
Lady A
Feb 09, 2024
Mike was Amazing! Thank you
Jayleen Conquers
Feb 08, 2024
Had a great experience at Ashley Furniture, Danny was amazing, he was patient and very knowledgeable. If you ever go to Ashley in South Blvd make sure you ask for Danny, he's the best!!
Jason Wheatley
Feb 06, 2024
This location had the best customer service, and Alex provided so much help in purchasing my new sofa. I’ll definitely be back.
Amy Kemper
Feb 06, 2024
Ashley has the best selection and love the customer service here!
Whitney Robinson
Feb 05, 2024
I recently came into this location seeking some new pieces for my living room. I was help by Nathan. Very knowledgeable and genuine. He wasn't pushy but was there to assist when I needed it. Thank you so much for the help Nathan!
Cameron Warner III
Feb 05, 2024
Angel was great, very helpful in our purchase.
tianesja W
Feb 05, 2024
I love this store! One of my favorite pass times is to decorate my home, so I buy furniture often and from all kinds of stores. Nathan made my shopping experience feel like a vip trip through furniture heaven. I absolutely love the mirrors I bought for my landing.
Ginger Hice
Feb 05, 2024
Peter was fabulous his customer service skills are amazing.
Me Me
Feb 04, 2024
Nathan is great…. Service… knows its product… and take cares of anything you might need. Thank you!
Joseph McNamara
Feb 04, 2024
Danny, thank you so much! Very helpful
molly ann miller
Feb 04, 2024
Awesome prices and selection. Danny was great!
Zak Vargo
Feb 04, 2024
I bought a couch, table set w/ chairs, mattress, and bed frame. It was all very reasonably priced. It looks great and is very sturdy. I was helped by Allison, who was very patient and helpful. If I ever need more furniture I’m definitely coming back to this outlet. I highly recommend it!
Makii Arline
Feb 03, 2024
Angel was awesome!!! Very friendly, went out of his way to explain our various options, and made sure we were completely comfortable and happy with our purchase. He didn’t hound us and he gave us our space to walk and talk through things, while still being available and ready to support. We recommend him if you go!
Susan Guilfoyle
Feb 03, 2024
We came here to pick out a sofa for my son's new apartment. Angel, was very helpful. Walked him through everything and was very patient with explaining his financing options. My son felt comfortable making thus purchase. Thank you Angel
iam.reilly .g
Feb 03, 2024
Angel helped us out getting a new couch and had great customer service. He helped out with getting a good deal set up for me. Thanks Angel!
Kayleigh Mcfadden
Feb 03, 2024
Allison was great and very helpful
Makayla Bradway
Feb 03, 2024
Allison was a wonderful help. My friend and I went in and both ended up purchasing, she was a great help explaining financing and the different options they have. Great experience
lisa griffin
Feb 03, 2024
Mike was awesome! Very knowledgeable and professional. Highly recommend asking for him. Thank you Mike.
Porter Flynn
Feb 02, 2024
Ian was great!
Ann Whitney
Feb 02, 2024
Ian was very knowledgeable and helpful!!
hayden stimart
Feb 02, 2024
Ian helped me get everything I needed and was very patient and polite!
Annette Radcliffe
Jan 29, 2024
Peter was awesome! He has helped my husband and I and my 2 daughters with our furniture purchases! He answered all our questions before we had to ask! #1
Jay Graham
Jan 28, 2024
Angel helped us out with our purchase today. He was very knowledgeable on all the furniture and we ended up purchasing a bed and dresser with him. His assistance was much appreciated!
Daniel Foust
Jan 27, 2024
Our experience was great. Angel was super helpful and extremely knowledgeable
Shawn Marg
Jan 22, 2024
Ask for Angel, good man to work with
Brianne McCoy
Jan 20, 2024
Wonderful experience buying furniture here. Peter was incredibly helpful and kind. The epitome of customer service excellence!
Diane Blassingame
Jan 13, 2024
This was one of best furniture shopping experiences that my husband and I have had. Angel was amazing...not pushy at all. I highly recommend him.
Candice Andrews
Jan 13, 2024
Angel was FANTASTIC!! Gave me a price that I couldn’t refuse, worked with us quickly and got it done! This is the second time coming here and I will be coming back.
Mahalakshmi Nagarajan
Jan 12, 2024
Gor was sooo fabulous in showing all the furniture. We were so glad that we found all the beautiful pieces and not pinching our budget. Gor and Ashley furniture will always recommend them for their services and value add.
Dominique Powell
Jan 06, 2024
Very pleasant experience. Loved working with Nathan simonic
T Jones (Mimoakamieko)
Jan 06, 2024
Great service, had a good time shopping today at Ashley’s. Hassle free shopping!
Cassie B
Jan 06, 2024
Ian helped us find a couch today, it was quick and easy! He is knowledgeable and answered every question we had. Thanks Ian!!
Alec Sullivan
Jan 06, 2024
Quick and easy experience working with Angel.
Russell Early
Jan 03, 2024
Very friendly, helpful and knowledgeable salesperson. Good selection and reasonably priced. Everyone was friendly!
johanna rosen
Dec 31, 2023
Ian was super friendly and helpful!! Great experience all around
Eric Kidd
Dec 31, 2023
Ian was great!
Miles Palmer
Dec 30, 2023
Nathan is the man, knows his stuff. Thank you to you and Amanda for all the help today. Great deal and great service!
James Reach
Dec 30, 2023
Had a great experience at the Ashley outlet working with Ian. He took great care of us!
Pam Johnson
Dec 29, 2023
Angel was very helpful!
Ellie Henriksen
Dec 27, 2023
Ian did an awesome job of helping us find our perfect dresser
Michael Unwin
Dec 25, 2023
I worked with Nate I believe. He’s just got there and 2 weeks in at this store. Top guy. I already knew what I wanted so it was easy, but he was personable and a cool guy overall. I’d come back just because of him.
Lauren Llewellyn
Dec 19, 2023
Angel was a great help!
Hamzeh Alasfar
Dec 19, 2023
Rafael was one of the best guys here.He really helped me out and made the transaction easy
Bret Allen
Dec 18, 2023
Ian exceptional job
Pam Hinson
Dec 18, 2023
We had the most amazing experience here. We had the pleasure of working with Ian, who was with us every step of the way I believe we changed what we liked or had him look up item of the item and that wants that he complain. He made sure that we were gonna be able to have our items in time not only that I want to say the general manager. She was absolutely amazing. I heard her check in with her crew often.
Crystal Mullis
Dec 16, 2023
This is my second time back to this store. The first time I worked with Ian and he was so helpful that I decided to come back my second time for more furniture for my house. Definitely ask for Ian, he is not pushy, gives you breathing room to shop, and is always willing to help with all questions. I will be back when I need furniture again. Thank you Ian for all your help for the second time!
olivia simmons
Dec 15, 2023
Angel showed exceptional customer service and helped find what I needed. Highly recommend :)
Taheshia Wright
Dec 14, 2023
I was greeted as soon as I walked in, which I appreciated (I can't remember her name, but she had blonde curly hair). I worked with Jennifer, & she was able to assist me with a smile. Thanks Ladies ❤️.
Lovely R M Johnson
Dec 13, 2023
Ian was awesome. 1st furniture place I've ever been and I really feel like he was helping us. And he knew his stuff. Very knowledgeable
Nina Garrett
Dec 11, 2023
This was my first experience with Ashley and once entering the store Ian greeted me and I wasn’t ready for purchase but because of his support I waited and returned to be part of his service…. Thank you Ian for helping me bless my great nieces with a bed
Ayax Murillo
Dec 10, 2023
(Translated by Google) Excellent quality service from Jennifer..(Original)Exelente atención calidad servicio de parte de Jennifer ..
Zach Bartlett
Dec 09, 2023
Ian was excellent today! We were in and out in 30 minutes with exactly what we hoped to find!
Breanna C. Destro
Dec 09, 2023
Ian was amazing best customer experience!! He got us a great deal on delivery and a dinning room table! We will be back!
Angela Burgess
Dec 09, 2023
Angel was so helpful on the phone and Peter was amazing in the store. He really worked hard to help us find the best chair for our needs. Wonderful customer service!
Lenna Nancy
Dec 09, 2023
Amanda at the Ashley outlet at south boulevard is not just an amazing employee she is soooo friendly, polite and receptive. I wish I could give her more than a five .I love how she welcomed me and took time toMake me comfortable
David Price
Dec 08, 2023
One of the best sales experiences I have had. I came to look around one day and came back hoping he would be the one to help me out. Angel was engaging but also gave you the necessary space to make decisions. When I asked his opinion he gave honest answers and gave me options to try and make sure I got what I needed. Angel was friendly and had good relationships with his colleagues as well.
Janice Gray
Dec 07, 2023
Angel was amazing, quick and efficient. Give him a raise!
Pamela Wise
Dec 05, 2023
If you need help with anything “Ashley”, Angel Santana is the man to see at the outlet on South Blvd, Charlotte. Very personable, helpful, and Not pushy. I’ll certainly shop there again if I need anything
Ellis Byers
Dec 03, 2023
Ian helped us get the right couch! Very helpful and nice.
Kerri Taylor
Dec 03, 2023
Ian was extremely helpful! Made our experience seamless
John Dinakar
Dec 02, 2023
Tina and Rafael, are the best… they made sure they got the order really well, in terms of perfection. They deserve a big thank you.
Lisa Dorrier
Dec 02, 2023
2/3 of the store is brand new but cheaper than the regular Ashley- weird. The other 1/3 is a space outlet portion. Rooms to go outlet is better
Karen Norman
Dec 02, 2023
Great customer service from Angel. No pressure, listened to my request and got the job done Quickly!
Destiny Salter
Dec 01, 2023
Peter is more than amazing!! Great customer service, welcoming and patient. He went above and beyond to help me get the perfect piece for my place. If you are in the market for furniture make sure you go see Peter first, you won’t be disappointed!
Todd Ciavardini
Nov 30, 2023
Rafael did a great job taking care of us. Will come see him again! Thank you!
Lauren Smith
Nov 26, 2023
What a wonderful, easy experience! Ian is amazing! I told him exactly what I was looking for and he showed me all of the best deals in my price range. He helped me furnish my entire home within budget! Thanks, Ian!
natalia lisanti
Nov 26, 2023
Angel was very helpful and understanding during this task.
KD Patel
Nov 26, 2023
Peter gives US great deal today…
jhon smith
Nov 26, 2023
Peter did really great job. Thank you so much for your help.
Tasha Styles
Nov 26, 2023
Rafeal was my sales person and he was excellent from the time I walked in the door. I couldn’t ask for a better break down on my options in selections to buy from
Keshia Gill
Nov 26, 2023
Service was good. Rafael was our salesman. He was on it from the time in the door until we left.
Nathan Pinkston
Nov 26, 2023
Looking for furniture? This is the place! Just make sure you ask for angel santana!
Kenneth Camp
Nov 25, 2023
Great service. Ended up purchasing.
Creshaun wright
Nov 25, 2023
Excellent service Miguel was extra helpful and got me the best affordable deal 10/10 cuatomee service. 💯✊🏾
Adan Gonzales
Nov 25, 2023
We were attended by Rafael and he gave us a good service he explained everything very well so we thank him very mucho
James Delongos
Nov 25, 2023
Rafael took great care of me today! Very friendly and attentive staff
Katie Rapley
Nov 24, 2023
Thanks so much to Ian for incredible service!
Ferry Nolte
Nov 24, 2023
Ian did a great job!!!
Patrick Barker
Nov 24, 2023
Ian was very personable and helpful in my buying process. I will come back for all my home furnishing needs
The Namiku
Nov 24, 2023
Had a smooth experience getting my new gel memory foam mattress with Ian!
Kristen Sedam
Nov 24, 2023
Had a great experience. Jennifer was very helpful finding options within our price range and organizing delivery to another city.
Maggie Rotunda
Nov 22, 2023
Ian was our sales rep. Absolutely incredible professionalism, supported us from start to finish on our search for our couch. Definitely will ask for him if/when we come back
Isaac M
Nov 21, 2023
Angel was a great salesman we were in and out in about 20 mins Great Service Great products and good discounted rate!!
Gia Monette
Nov 20, 2023
Absolutely the best prices and hospitality.Easy turms that don't break the bank like rent a center's 😎
Landon Brakefield
Nov 19, 2023
We recently purchased our bedroom set at the Ashley Outlet and Peter was a huge help through the entire process and made sure we left happy with the furniture we wanted. We will definitely be back. Great options at outlet prices.
Isabel Obregon
Nov 19, 2023
I had a wonderful experience at Ashley Outlet. Ian Stokes helped me out tremendously and found the perfect ottoman for my apartment. I will definitely be coming back. Thank you, Ian!
Kassidy Hunsaker
Nov 19, 2023
Me and my wife came in to look at a bed frame and test out mattresses. Peter was so amazing and helpful! We enjoyed chatting with him about not just the mattresses but about life. He was super knowledgeable and up front about everything. We will definitely be going back for any other furniture needs we have 😊
maria luz jatip
Nov 19, 2023
Me and my wife came in, we had an idea of mattress, and base but those options were above our budget, Peter took great care of us. We ended up with a more affordable version of the mattress we wanted that was still amazing 🤩. We ended up with the base that was basically the same but more affordable since we did not actually need all the bells and whistles of the base I originally wanted. He even showed us some AMAZING pillows. I’ve never felt such amazing pillows (purple pillows) it’s so weird but comfortable.We were also able to price match the bed frame that we saw online but wasn’t in store! Everything he did was amazing and we couldn’t be more impressed with him. I would honestly want to have him help me out anytime I go to Ashley.If this was a graded assignment I’d give him an A+ (112%).
Mary C Flores
Nov 17, 2023
Peter was so nice and helpful!
Jessica Yagoda
Nov 17, 2023
I previously had a bad experience with an Ashley store in NJ, but this one blew me out of the water with their excellent customer service. Angel helped us understand all of the ins and outs of every item, as well as comparing what we wanted with other items that would work for us. He gave us so many options so we could choose a plan that worked best for us, for both payment and delivery. He took his time with us and was so kind. He really knows what he’s taking about! We left so excited for our new couch and table. Peter was managing and was also extremely kind and helpful. I highly recommend them and this store!
Rick ayco*ck
Nov 16, 2023
Very pleasant transaction.
Jennifer Scott
Nov 15, 2023
Ian was the gentleman I had the pleasure of meeting with and he was very thorough, kind and not pushy. He was knowledgeable and hospitable. Definitely ask for Ian when going into this location.
Shawn Ryan
Nov 14, 2023
Wonderful!!!! Service Ian! Thank you! Johnny was super nice also!
Caoimhe Randall
Nov 14, 2023
Ian was very helpful and knowledgeable, we appreciated the help furnishing my home!
Trishna Patel
Nov 14, 2023
Peter was the best! He helped us compare multiple sectionals and bed sets. He was super knowledgeable and honest about quality and durability of all products.
Sandy Dambreville
Nov 13, 2023
Angel was great!
Tizzie Sosa
Nov 12, 2023
Service was absolutely wonderful thanks you
Taylor DeCesare
Nov 12, 2023
Angel was excellent in providing me with knowledgeable customer service. They took very good care of me here at Ashleigh outlet front desk.
Antonio
Nov 11, 2023
Angel came in clutch with the deal and the customer service
Mikel Jones
Nov 09, 2023
Angel was great!
Mary McGlynn
Nov 08, 2023
Jennifer was so helpful and knowledgeable.
Rachel Moore
Nov 08, 2023
Isaiah immediately greeted us, gave us all the info we needed, and we purchased a couch! He was incredibly helpful and worked after hours to get our couch order in. Thank you Isaiah!
Yolan Baker
Nov 07, 2023
Rafael, Adajah, Angel give amazing customer service. They made our furniture buying experience a breeze.
jgee glover
Nov 06, 2023
It was a great experience, we were definitely helped to the fullest!!
Courtney Crews
Nov 05, 2023
Peter was the absolute best and was very helpful always ask for Pete he’s your go to guy
Lauren Bakke
Nov 02, 2023
Ian has helped us twice now at the Ashley outlet and helped us find exactly what we were looking for. He walked us through all of our options and called us personally to schedule delivery when our couch and loveseat came in. We’ll definitely be going back when we need our next piece of furniture!
Christian North
Nov 02, 2023
Ian was super helpful with us buying a couch and love seat! Great service and we were able to find exactly what we want for a good price!
Tara Thomas
Nov 02, 2023
This Ashley store is so full of charismatic, knowledgeable and friendly staff. Adajah spent a half hour on the phone with me this afternoon answering all of my questions. When my husband and I got to the store later this evening Peter greeted us with kindness and was extremely thorough and personable; both of them made our purchase a breeze.They price matched the sectional we bought, offered us an amazing protection plan and made us feel comfortable with our purchase. We will definitely be returning !
Dylan Shane
Nov 01, 2023
PETER PETER PETER … when it comes to customer satisfaction, Peter was unbelievably kind, courteous, and helpful ! He made our couch buying experience a 10/10 and will 100% be back to shop again !!
H P
Nov 01, 2023
The staff at Ashley Furniture Outlet are amazing! I purchased a dresser and nightstand all within 30 minutes. In addition the items will be delivered less than a week.
Denise Mickey
Oct 29, 2023
Great staff. Ask for Ian.
matthew mickey
Oct 29, 2023
Ian is the best sales man
Brook Stone
Oct 28, 2023
Very good customer service by Ian the sales person that helped us. Thank You
Y2 Yoga Kingsley
Oct 22, 2023
Peter at the Home Store on Tyvola was a blessing to our family. After a house fire and loosing most everything in our home, he created a long list of needed items with me and worked with me over several months. He was patient, kind, answered all of my texts, phone calls, annd questions and kept our family feeling encouraged each time with talked. We finalized the first part of a long list today and our delivery will be within the week. We will be back soon for the second shipment of things. Find Peter when you come, he truly is so easy to work with! Thank you Peter for all you have done for us!
S Spicer
Oct 20, 2023
The best furniture store hands down! By the way it’s an outlet and a store so you really have options for any budget. First, I appreciate the quality of Ashley furniture period. The 1st living room set I had was 16 yrs old when I gave it away in 2022 & people always ask why “b/c it was new”. I’ve always wanted a sectional. But wasn’t sure if it was in my budget. Isaiah talked everything out with me even though I was really indecisive due to my current space vs. the space I’m envisioning next year. Regardless, I needed furniture now and was even considering a sofa. He listened to everything I was saying and helped me choose what I really wanted deep down and I’m super happy he was in the store that day. The whole staff is amazing but he just got me. I appreciate the no pressure sales approach. I was able to look around and he could tell when I had questions and he really impressed me with his knowledge on the products which made me even more comfortable with my decision. I can’t wait until it arrives! Thank you Ashley Outlet!
Trenton Friedman
Oct 19, 2023
Ian helped us get our couch and was excellent!
Tyler Van De Griff
Oct 17, 2023
Ian was great to work with. Friendly and very knowledgeable. Would recommend to anyone looking to get quality furniture at a great price.
Khaila Iman Khauture
Oct 16, 2023
Made a purchase for a bed/matress/box spring mid August and was informed that my purchase would be delivered 9/12 and that the team would reach out 48 priors to confirm delivery. Was also informed that I would receive my receipt and everything via email. Received nothing. 9/12 comes and I hear nothing from Ashley, no email/call or anything. Contact Ashley myself and they say the mattress is on back order until 10/2. Would have never known had I not contacted Ashley myself. Received an email at the end of September saying they weren’t sure when the mattress would be available but i should receive an email once the mattress was in so that a delivery could be scheduled. I go into Ashley two weeks ago to get an update on my order. The salesman says it shows everything is ready and they just need to schedule a delivery. I asked why no one had reached out to me and he said he was unsure but could schedule the delivery. He scheduled the delivery for 9/12 and said I would be contacted 48 hours prior. On 9/12 I still had heard nothing from Ashley so I reached out. They said unfortunately their system was down so they weren’t able to contact me for the delivery. I guess the system was down for 2 days since I didn’t get the 48 contact prior to 9/12. She reschedules me for Monday, (today). I finally get the delivery confirmation 9/14. 9/16 get here and I’m informed (by the delivery guys) that they are having trouble finding the apartment. I send the address via text. They let me know they are down stairs. They elevator was having a few issues and moving a little slower than normal. Let them know I’m getting the elevator key and that I’m coming down. They can’t wait “too long” because they have to make other deliveries. On my way down to the loading dock, the team leaves. Now I have to wait until tomorrow after 2pm to reschedule again (their policy) after taking this day off work for the delivery.The absolute worst delivery and customer service experience I have ever received from a company. Will definitely be my last purchase with Ashely.
Nathaniel Hill
Oct 09, 2023
The ppl who work the are very nice
Tigran Aslikyan
Oct 07, 2023
Nice place, the prices are little high.
Jordan Dyess
Oct 05, 2023
My man Ian Stokes helped me from day one to close on finding the best sectional and ottoman for my new space. Would definitely recommend him to all who visit! Thank you, Ian!
Morgan Young
Oct 01, 2023
We worked with Ian and he was awesome! He told us about a sale they were having a week from when we originally went so we were bael to save a few more bucks. And then he helped us with measuring, looking things up online to ensure we got what we really wanted. Such an amazing experience!
Kara Reinke
Sep 30, 2023
Rafael was super friendly the moment we waked in and was eager to help us. The process was seamless from start to finish. Can’t wait for our new couches to arrive!
Jerrica John
Sep 30, 2023
Great furniture for reasonable prices. Angel was so helpful and friendly!
julien griffin
Sep 27, 2023
Excellent customer service come see Rafael for your next purchase
alex wilson
Sep 26, 2023
Ian was awesome! Very helpful!
Tamas Beverly
Sep 26, 2023
Sales Representative Ian did an amazing job assisting myself and my mother with looking at furniture and giving us all the information we requested. A+ next time you stop by ask for Ian
Andrew Gundlach
Sep 26, 2023
Adajah helped us find the perfect couch! We will definitely be coming back!!
Gregory Yuruckso
Sep 25, 2023
Ian was an incredibly helpful salesman. His patience courtesy and professionalism spoke volumes and greatly helped the sale move forward smoothly. Will definitely be doing all my furniture related business with him in the future and I Highly recommend his services. Thank you Ian!
Shannon Schiller
Sep 24, 2023
Ian was professional and helpful
Caleb Vincent
Sep 23, 2023
Pete rocked it! Consider it sold!!!
Justin Zimmer
Sep 23, 2023
AD was a huge help, amazing service!
Dallas Cleary
Sep 23, 2023
Pete was the man
Madeline Lynch
Sep 20, 2023
Adajah was great!
Brian Abbott
Sep 19, 2023
Jennifer is amazing! She was so helpful.
April Schultz
Sep 17, 2023
Great selection of clearance and new items! Pete was a fantastic help with the sale and provided a relaxed experience.
Lynn Kimberly
Sep 17, 2023
Pete was incredible! He was not pushy, super helpful, and listened to what I needed. The items I was deciding between were huge price differences and he was supportive in whatever fit MY needs. The store was beautiful, and Ashley Furniture is so lucky to have someone like this gentleman! Also, they wrapped everything up beautifully (and I bought on clearance!)
Patrick Fields
Sep 17, 2023
Jennifer was a big help with finding the best piece of furniture and giving advice.
Natalie Legrand
Sep 16, 2023
Peter was amazing! Super friendly great service !
Johanna Harrison
Sep 16, 2023
Peter was the best, so helpful and knowledgeable and I couldn’t be more excited about my new couch!
Jovan Lawless
Sep 14, 2023
Had a great experience in finding a couch! Ian worked with me to get a good price and what I needed for my family!
Tyler Shumaker
Sep 14, 2023
Pete was great to work with. Super nice and helpful! 10/10 recommend
Emma Hannon
Sep 13, 2023
I came here looking for a couch and Peter was amazing! He was very helpful and laid back, no pressure at all which I really appreciated. The whole process was very easy and I am looking forward to receiving the couch. Definitely recommend this location, especially Peter!
Rijesh Pradhan
Sep 13, 2023
Peter was the best . Skipped his lunch to wrap up my orders. Loved the experience. 👍
Lucky Star
Sep 12, 2023
Angel helped us find the perfect dining room table and was extremely helpful and kind :) if you come to Ashley ask for Angel!!
Luis Martinez
Sep 12, 2023
(Translated by Google) Adajah was very kind and made us feel very comfortable when making our purchase! we will surely return!(Original)Adajah fue muy amable y nos hizo sentir muy confortables en el momento de hacer nuestra compra! seguramente volveremos!
Kristen Shannon
Sep 11, 2023
Angel was super helpful in finding me what I needed! I highly recommend visiting and browsing through their selections. Guaranteed to find something you’ll want!
Ivana Lash
Sep 11, 2023
Angel is the best
Beth Courtwright
Sep 09, 2023
Ian was Fantastic- he worked within our budget and was extremely helpful. Thanks for a great experience Ian - we will be back!!
Hammad Cheema
Sep 08, 2023
Poor quality, poor customer service, worst experience in last 10 years. I will make sure folks in my network know that and do not make the same mistake of buying from Ashley.We had very poor experience with what material quality we saw in the outlet versus what was delivered. Many quality issues, there furniture is not prepared with any sense of symmetry and each piece even in the same style will have differences of seems, their locations, and uneven cushions.Delivery was very unprofessional, only purpose was to let us have it since after first acceptance we could not return and on repeated calls finally after three weeks and lot of frustration we got someone to agree to exchange. Even the exchange had more or less same quality issues. After struggling for 6 to 8 weeks they did paid us $500 back for our more than $8000 purchase in the name of bad customer experience. Additionally, promised price breaks on exchange but did not paid at the end by latter telling that it was not accepted. Probably they just wanted to keep it at time of delivery to gave those fake price reductions and latter reject.Poor quality, poor customer service, worst experience in last 10 years.
Sasha Arroyo
Sep 07, 2023
Jennifer was great! Thank you!
Ashleigh Nicholl
Sep 07, 2023
Peter was extremely helpful and accommodating. He was a pleasure to work with and made our entire experience here seamless and enjoyable.
Kat
Sep 04, 2023
Walked into Ashley's outlet and immediately greeted by Pete. He was so pleasant and not pushy at all, which made it easy for me to shop and not feel pressured or want to avoid him. He checked on me from time to time, and answered my one hundred questions, and patient while doing so. I told him I was meeting friends for lunch but would definitely be back. I returned after lunch and he was there answer more questions and help me throughout the process.
Karl Kozlowski
Sep 04, 2023
Moe was very patient as I walked around looking at tables and cabinets/cadenzas, and guided me directly to the couch I fell in love with at another location.I fell in love with the chairs for one of the dining room sets, so I definitely plan to come back!
Amber Williams
Sep 04, 2023
Ian was extremely helpful with us finding our new living room furniture. I will be back for sure!
Bryan Williams
Sep 04, 2023
Best furniture buying experience ever! Ian was a tremendous help from the second we walked in the store. We’ll only come to him for all of our furniture needs from now on!
Sindhu Janagama
Sep 03, 2023
Ian was great in providing details about the furniture we were looking for and we had a great shopping experience at this Ashley store.
Nidhi suthar
Sep 03, 2023
Adajah was very helpful!! She is amazing, we got amazing discount and she went back and forth for us to get us the prices and products.
Ashland Motley
Sep 03, 2023
Adajah was absolutely amazing helping me and my boyfriend find our new furniture! We are now fully ready to move in with all new living room furniture and bedroom furniture! I absolutely adored having her help us with this next step in our life. Everyone thinking about getting new furniture, head in and ask for her, you won’t regret it!
Shannon Courtney
Sep 03, 2023
Ian Stokes was extremely helpful!
Martha Woodward
Sep 03, 2023
Angel was super nice and helpful. Got a beautiful reclining sofa at an amazing price!
Amy Jamerson
Sep 03, 2023
Angel was great! Great energy fast and no pressure
Kelsey Watkins
Sep 02, 2023
Angel was fantastic and set me up with my dream piece of furniture!
Rebecca Finney
Sep 02, 2023
Peter M was amazing and incredibly helpful. 5 stars for sure!
John Lawson
Sep 02, 2023
Angel was amazing. Phenomenal experience.And the GM she was awesome!
Don Phillips
Sep 02, 2023
Salesman Angel is the best. He did not pressure me into buying what I didn't want, but was very helpful in helping me find the best deals. Kudos to Angel!!
Gabe Ure
Sep 02, 2023
I am not one for reviews, however, this one is worth the write. My fiancée and I had a great experience when walking into this Ashley store. We were greeted with the utmost kindness from Peter who welcomed us and answered all of our questions. My fiancée and I went to many different stores searching for the perfect couch for our new home. Peter worked with us knowing our budget and he honored the deals that Ashley was having plus some. Peter also helped with our delivery needs and dates which helped a ton. Because of Peters expertise, willingness to work with our budget and patience, if we need more furniture, Peter will be our guy!If ya'll want someone who isn't pushy like the majority of salesman's and want the stress of buying a big ticket item relieved off your shoulders, speak with Peter (Sales Manager)
Anna Ure
Sep 01, 2023
Had such a great experience with our sofa purchase from Ashley! We met with Peter and configured a few different options then went home and thought about which was best and contacted him to continue our purchase! We got the sofa of our dreams, received the best customer service from Peter, and got a great deal for Labor Day!!! Would highly recommend him and Ashley for all of your furniture purchases! We will be shopping with Peter again in the future I am sure! 😉
LaToya Philips
Sep 01, 2023
Angel welcomed us with full energy. He was attentive and answered our questions. The manager on duty was also helpful in offering additional details on the items we viewed and purchased.
Kristen Feemster
Sep 01, 2023
Pete was very helpful in getting me taken care of for a new bedroom set. Thank you Pete!
Tilin YT
Sep 01, 2023
(Translated by Google) Jennifer excellent service I recommend it 💯(Original)Jennifer excelente servicio la recomiendo 💯
Ruben Greenstein
Sep 01, 2023
Jennifer was super helpful and patient when purchasing a couch
Asia Starling
Sep 01, 2023
Walked in not knowing if I was going to purchase anything or not and Pete stepped in right away. I knew exactly what I wanted but still had questions and was a bit unsure. Safe to safe he made the sell. Will definitely be returning to work with him in the future.
Jacob Phil
Aug 31, 2023
Jennifer helped us and was great 👍
Sydney Quizon
Aug 31, 2023
Came in looking to buy my first couch, which can be super stressful! I had an Idea of what I wanted and Mo came and greeted me right away and was super helpful from the start! He showed me over to the couch I was looking for and from there helped and talked me through the whole process! He made it super super easy! It was a way better experience of buying my first real couch than I thought it was gonna be! Thanks again Mo!
Damien Hayes
Aug 30, 2023
Peter was excellent and knowledgeable! Custom service was A-1
Jessica Blair
Aug 30, 2023
Ask for Peter! Peter was awesome & so professional!
Michaela Chante Marie Pyles
Aug 28, 2023
Angel was the best! He was professional, funny, and very informative.
Claudine Mbeya
Aug 28, 2023
Everything was good and the ladie who help us was so nice. I can said this was my first time to Ashley but no my last time.Beat furniture ever
Ellie Skowronek
Aug 26, 2023
Angel and Amanda were fabulous to work with in finding a new couch and mattress. They both listened to all of my questions and concerns while walking me through all of my options to ensure I was making the best choices for me.
Erin Kelly
Aug 26, 2023
Angel truly embodies his namesake! Furniture shopping is stressful and there are so many options. We went to Ashley at the recommendation of a friend undetermined just to window shop. We left happily with a cozy comfortable couch AND a new mattress. Angel was patient and listened to our feedback to help us find the right couch. There was no pressure to upsell and my friend got a great deal on a sofa I can’t wait to come over and hang out on her comfy cozy couch.
Richeel Frazier
Aug 26, 2023
The fact that an associate walked past me, looked at me and chose to go have an irrelevant conversation with a coworker tells me they don't want green money from my brown skin.
Brown Teague
Aug 26, 2023
Ian is the man
K Turner
Aug 23, 2023
Angel and Moe were great and super helpful at the South Blvd location. Keep up the good work, gentlemen
Dante' Randall
Aug 21, 2023
Had wonderful experience, prices were way better the previous furniture stores we went to
Julie Ann
Aug 19, 2023
Everyone was very nice and Isaiah was so helpful! He even sat down with me and talked about complimentary colors of accent furniture for the couch I picked out.
Michael Broadway
Aug 19, 2023
Angel was very professional, helpful and super friendly. Make sure you ask for him. 10/10 highly recommended.
Roamin Ronin
Aug 19, 2023
Mo was great.. we had a good idea of what we wanted & he was right on the ball with telling us where it was, our options, & how we can finance. Super smooth experience. We look forward to our Moriville Dining Set!
Tiana Taylor
Aug 19, 2023
Great customer service from Amanda & Isiah they are the best sellers
Benjamin Carl
Aug 19, 2023
Isaiah was great.
Lindsay Laufer
Aug 18, 2023
Very helpful!!
Hanna Randolph
Aug 18, 2023
Isaiah was super helpful with helping recommend and explain Ashley’s furniture and the benefits! Super friendly and made the experience easy. Will definitely come back.
Sammy Bane
Aug 17, 2023
Angel was awesome! He was very helpful. He let us shop around and discuss on our own, but was available for any questions. Did not feel rushed or pressured.
Anna Mueller
Aug 17, 2023
Angel was so nice, super knowledgeable and very helpful. Made our first couch purchase experience great!
Shaun Caldwell
Aug 16, 2023
Mo was great!
Paris DeMarco
Aug 15, 2023
Ian was great to work with, ask for him if/when you go.
Leslie Haupricht
Aug 15, 2023
I was helped by Isiah T. and interacted with quite of few associates all were helpful and pleasant! Unfortunately the item I was looking at was not available in the size I was limited to. I would make an effort to return to this locating for any future needs!
Dawn Sears
Aug 13, 2023
I really appreciate how easy it was to work with Mo. He was very helpful, knowledgeable, and genuine. I’ll look for him when I go back to Ashley.
Cheryl Henriksen
Aug 13, 2023
Mo was FANTASTIC! He was so helpful and professional. I will ALWAYS only deal with Mo!!
Christian L.
Aug 13, 2023
Isaiah Taylor was a phenomenal sales associate!! He took his time to make sure I felt comfortable with my purchase. His mattress recommendations were impeccable. If you ever need furniture please stop by Ashley Homestore and see my guy Isaiah!
Jaeden Olius
Aug 12, 2023
Isaiah was knowledgeable and very friendly. I was able to find exactly what I was looking for within 5 minutes of entering the store.
Sandee Shipp
Aug 12, 2023
Ian was a great salesman!
Bobby Marshall
Aug 12, 2023
Came into the store and met a very nice gentleman name Angel. He was extremely helpful during the whole process. Made this experience very exciting and very fun to work with. Kept me smiling the whole time. Thank you so much aANGEL YOU'RE THE BEST😇❤️
Lauren Helms
Aug 12, 2023
We were helped right away and left with what we needed quickly. Isaiah was extremely helpful along with the whole team.
Toya R
Aug 12, 2023
Angel is AWSOME!!!!
Rosita Almaraz
Aug 11, 2023
(Translated by Google) Jennifer, excellent service and good recommendations, of course we'll be back.(Original)Jennifer, excelente atención y buenas recomendaciones, por supuesto que regresamos.
Nilsa Algarin
Aug 11, 2023
Kim was great!!!
Aniya J.
Aug 11, 2023
Adajah was amazing! This was my second purchase with her for the identical couch piece and She made my purchasing process so smooth and I even ended up getting my delivery a day early!
Zoe Radojicic
Aug 08, 2023
Mo was an absolute pleasure to work with! This was my first time buying furniture for my own apartment and because of him I am SO GLAD I chose Ashley! He is 10/10. Thank you for everything!
Wyland Wrzesniewski
Aug 08, 2023
This was my first experience buying furniture in Charlotte, and I've gotta say I'm beyond satisfied. Customer service was great! I got a nice couch for a good price and protection with the help of Isaiah. Friendly, helpful, and easy to work with! Keep up the good work!
ashli post
Aug 07, 2023
Kim was beyond amazing
Chloe Kirchberger
Aug 06, 2023
Ian Stokes was great & really helpful!
Cole Judd
Aug 06, 2023
Great service. Ian was great
Nacy Ferguson
Aug 05, 2023
Isaiah Taylor was the biggest help in finding our 2pc Sectional with Sleeper Sofa ⭐️⭐️⭐️⭐️⭐️ five stars across the board! Thank you for all the help, will come again!
Tatiane Monica da Cruz
Aug 05, 2023
The employee called Jennifer Portillo is awesome, she is patient and gave us amazing advises! She answered all questions we had and looked up for all the furnitures we were interested in. She made us feel heard and understood!!!
Meredith Rendoll
Aug 05, 2023
I went to Ashley Outlet because I need to buy a new couch before moving into my new apartment and the attention was 10/10! Isaiah answered all my questions and had A LOT of patience because I can be pretty indecisive😂 he and his team went above and beyond with their service and even gave me a discount so it was easier for me to decide! Ended up paying around $ 400 less than the actual price. Fully recommend this store and specially if you ask for Isaiah!
Leslie Villeda-Valdes
Aug 05, 2023
Isaiah was absolutely the best! He made our shopping experience very easy and explained everything so thoroughly!
Brent Johnson
Aug 04, 2023
We got a sofa and chair. Isaiah was extremely helpful, friendly and funny. Great experience. And the prices were good too. Highly recommend.
Dominique Moore
Aug 04, 2023
Came in for a couch. Jennifer was amazing. I was in and out in less than 20 min. She helped me find something perfect and walked me through the buying and delivery process with ease. I will definitely be coming back for future furniture shopping.
Milan Winter
Aug 02, 2023
Got the pleasure of working with Daniel who helped me pick out a couch. He made the whole process seamless and was very nice and not too pushy with anything.
Allison Chisolm
Aug 01, 2023
Ian, Adaisha, and the sales manager (I don’t remember her name) were kind, considerate and professional.They were attentive and their customer service was outstanding.
Diane Barbeau
Jul 31, 2023
Very friendly people very good service
CLAUDETRIS REID
Jul 30, 2023
Very nice furniture store! Ian greeting me at the door with a smile and walked me through the store. He’s Very kind and courteous. Thank you for helping me select the BEST living room suite for my needs! I’m coming back for my adjustable bed soon!
Lauren S
Jul 30, 2023
Isaiah was great to work with!
Lauren Yanku
Jul 30, 2023
Ian did a great job and worked within our budget, trying to save us as much as he could!
msjohns128
Jul 30, 2023
Ian Stokes was awesome to work with!!!! Super helpful and friendly!!
Brian Harris
Jul 30, 2023
Mo killed it we his customer service when we walked in. We had specifics we needed for a bedroom suit when we walked in. Mo made the deal. Got us what we needed/wanted. And added some laughs in the mix as well!
Skeletor
Jul 30, 2023
Mo is the best. Grade A service!! Highly recommended!
Richmond Akparanta
Jul 29, 2023
Kym took great care of me from beginning to the end. In fact, she extended her closing time to make sure I was properly attended to. She get all five stars.
David Jensen
Jul 29, 2023
Great customer service form Kim, Tina and AD. Answered all questions and concerns about their products and made the shopping experience fast.
Marie Jensen
Jul 29, 2023
Kim, Tina and AD, helped us out today and gave us great customer service. They went the extra mile to help us complete our purchase.
Liv
Jul 29, 2023
Stellar customer service. Kim, Tina and AD were helpful in every aspect and made the shopping experience easy and stress free. Many options available depending on any needs. Definitely coming back, thanks!
Kiisha Hilliard
Jul 29, 2023
The furniture shopping experience was streamlined when shopping here and working Kim. She went beyond what was expected!
Randal Stywall
Jul 29, 2023
Sales associate Mo gave me some really good deals and advice. I needed everything from barstools to bedroom furniture, and he even helped me pick out area rugs. He really knows his stuff! Come see him for all your furniture needs.
Jake Christophersom
Jul 27, 2023
Ian did a great job of informing me and helping me out with the space I had in my apartment!
Shayna Downey
Jul 27, 2023
Ian, Tina, and Kim were amazing!!! Customer service is beyond perfection!!
kristian Tate
Jul 27, 2023
Isaiah, Tiny and Kym really put a smile on my face. I walked in wanting THE perfect set and walked out with THE perfect set. It was what I wanted and for a great price and delivery. I will definitely shop again. Thanks team
Alphonso Brady, Jr.
Jul 27, 2023
Adajah was excellent! I needed to secure a few additional items for my home and she provided excellent customer services!
Ana Lopez
Jul 27, 2023
(Translated by Google) Jennifer. Very good service. Excellent seller helped me choose the right sofa(Original)Jennifer. Muy buen servicio. Excelente vendedora me ayudó a escoger el sofá correcto
Michael Guida
Jul 26, 2023
Angel and Mo gave exceptional Customer Service! Glad I stopped in. They solved all of my furniture needs.
makaila lucas
Jul 25, 2023
Mo was very helpful!
Miosotis Concepcion Alberto
Jul 24, 2023
Mo got us a great deal amazing!!!
Scott Hudson
Jul 24, 2023
Huge shout out to Daniel, he helped me find exactly what I needed for my home not to mention the great customer service he provided. If you come here ask for Daniel to help you.
Kiana Skye
Jul 24, 2023
I went to buy a sofa for my new space and Daniel was especially helpful with any inquiries I had! All around good experience:)
Charles McClaren
Jul 24, 2023
I loved shopping here, everything was super easy to find and they have all the furniture I could possibly want. Great Outlet would recommend 10/10. Super kind employee named Daniel helped me find exactly what I was looking for.
reid kinney
Jul 24, 2023
Daniel was very helpful and extremely easy to work with when helping me buy a new dresser. Thank you Daniel, 10/10 experience
Tyson Davis
Jul 24, 2023
I was in there the other day looking at couches. Daniel helped me out and was very helpful and knowledgeable. I highly recommend shopping at ashley furniture home store and ask for Daniel’s help.
Reid Joseph
Jul 24, 2023
Very nice store with great customer service! Daniel helped me out tremendously when picking out the proper bed frame needed. 10/10!!!
Ahmed Fackih
Jul 24, 2023
This place is amazing, got a kind size purple mattress and the process was as smooth as it could get. Daniel Krusch made sure to work me as far as pricing, delivery and even managed to throw an adjustable base to make the deal even sweeter. Props to this company😇
Taunja rogers
Jul 24, 2023
Great customer service with Isaiah and Lily.. Can’t wait to get my new dinning room table .
Jessica Lit
Jul 24, 2023
We walked into Ashley looking for a couch and wound up finding an entire living room set for a great deal. This was all thanks to Isaiah who was such an amazing help in choosing everything and getting everything taken care for us.
Sara Hopper
Jul 24, 2023
Isaiah was very helpful and matched the price of the couch we found online! He made the process super quick and easy for us!
Debi Fitzwilliam
Jul 23, 2023
Kym was awesom!!!!
Allison Fitzwilliam
Jul 23, 2023
Kym was awesome!
Brenna Grisin
Jul 23, 2023
East & Fast. Usually there are good deals in the back of the store!
Khalil Johnson
Jul 23, 2023
Daniel was my guy and let’s just say he was the man hassle free experience and made sure I got the best thing for me would definitely recommend and continue to shop with him
Second Vice President Queen City Alumni
Jul 22, 2023
Thank you Jennifer!!! Very knowledgeable and personable!!
Jeffrey Thompson
Jul 22, 2023
Shout out to Angel.Very good job!!
ester reyes
Jul 22, 2023
The employee Jennifer was very patient and helpful she took her time explaining everything and made sure we were happy with our choices.
Lite Path
Jul 22, 2023
Amazing selection of furniture. Daniel was extremely professional in helping us choose our new furniture for our new house
Aaliyah Collier
Jul 22, 2023
Isaiah Taylor was absolutely amazing ! He listened to what we wanted , got us approved ( no money down) and took the time toActually get to know us. We move in sept so he made it a super easy process! They also deliver AND set up!! Y’all go see him!!!
vijaya visweswarappa
Jul 22, 2023
Kim was very friendly & highly resourceful that helped us decide on the best furniture piece!!
CHIDANANDA CHANDRAPPA
Jul 22, 2023
Kym was awesome!
Tasha
Jul 22, 2023
Angel was the best, great patience and helped us get our new home furnished. We even came back a second time to get more items and Angel outdid himself. If you ever need furniture go see Angel
Keya Renee
Jul 21, 2023
I just wanted to give Kym the sleep expert a 5-star review for everything that she's done for me! She was patient and answered several questions for me and did research on my behalf regarding a bed that I ended up getting from a different location. That is excellent customer service to have someone go out of their way to assist regardless of what your needs are. Thanks Kym!
Danielle Carothers
Jul 21, 2023
Isaiah was a great help with finding a new couch and mattress, excellent customer service, super welcoming as we came in - highly recommend coming here for your next furniture purchase
Kevin Harmer
Jul 21, 2023
Ian was awesome!
Madison Flowers
Jul 20, 2023
Great Customer Service, Clean store & very helpful associates
Sherri Dorsey
Jul 20, 2023
Just bought from Kym and she is AMAZING! She is so knowledgeable,and professional! When you go to this store make sure to ask for KYM!
Kym Truglio
Jul 20, 2023
Mo and Tina are great! They are the lifeline at this location!
Monique Graham
Jul 18, 2023
My shopping experience was great! The associated who helped me, Amanda made sure she gave me my best options for my budget. I enjoyed working with her and I look forward to going back soon for my kitchen furniture.
Dan K
Jul 17, 2023
Daniel was great, he really went the extra mile for me. Stand up guy and a straight shooter. He’s a living legend that transcends space and time. He gives serious CEO energy.
B Fasarakis
Jul 17, 2023
Angel Amanda Isaiah Tina made me feel like I was at home! The Best customer service I ever received. They made my application seem so easy. I would highly recommend them. I will definitely be back!
Martina Bradley
Jul 16, 2023
Isiah was great. Super helpful and patient. Thanks for your help!
The Bradley Family
Jul 16, 2023
Isaiah, was great! Got us in and out with great pricing!
David Lecordier
Jul 16, 2023
Mo did an awesome job helping us!
Naomi Johnson
Jul 15, 2023
Kim, was great. I was really not looking to purchase. After explaining my issues, she recommended the perfect mattress. I fell asleep for a
Courtney Smith
Jul 15, 2023
Great staff and deals
brian valladares
Jul 15, 2023
Love this place!! Gave us a great discount on the couch we bought
Brady Berger
Jul 15, 2023
Kym was so helpful! We will be coming back to see her often. She was great
meghan corso
Jul 15, 2023
Kym is the best!!!! She was so helpful we will definitely be back
Joanna Sosa
Jul 14, 2023
(Translated by Google) Jennifer is an excellent customer service person, a very kind person, she shows you and gives you very good recommendations on furniture, she offers you different price promotions so that you can make the best decision about your furniture. Thank you very much Jennifer..(Original)Jennifer es excelente persona de atención al cliente, muy amable persona , te muestra y te da muy buenas recomendaciones sobre los muebles, te ofrece las diferentes promociones en precios para que puedas tomar tu mejor decisión sobre tus muebles. Muchas Gracias Jennifer..
Fleurisma Gabrielle Dina
Jul 13, 2023
They gave me the wrong of couch. They refuse to take it and disrespect my husband in the middle of it.They are bunch of pumk. They stole my money.
Andrea
Jul 12, 2023
Came in searching for a small couch. 3 sofas caught our eye and ended up choosing the altari in the slate color. Daniel was such a great help with explaining all the features of the sofas. He also was efficient at setting up the purchase and delivery. Daniel was professional, knowledgeable, and had a great personality. He guided us without being pushy which was plus! Overall great experience!
BRIJ SANJARIYA
Jul 11, 2023
Staff is really good and helpful
Empress NyNa
Jul 11, 2023
This was truly a pleasant experience to shop at this store. I would recommend this location esp salesperson “Adajah” who respected my time and was not at all overbearing or pushy (that in itself is a score in my book). I will return in the future and request her! Kudos!
Bailey Springer
Jul 09, 2023
Kym was extremely helpful and friendly and helped us find exactly what we were looking for!
Brigid Meier
Jul 09, 2023
Kym was so helpful! She helped my boyfriend and I think creatively about our new bedrooms aesthetic and made us feel right at home before moving. Will definitely be coming back.
Venita Mckever
Jul 08, 2023
Me and my husband went in and we met Mr. MO SUTTER omg he was amazing and very patient
Trevor Payne
Jul 06, 2023
Great place to get furniture, negotiable prices and friendly staff
Colin Horgan
Jul 06, 2023
Helped by Ian, who made my whole experience very easy! Found exactly what I was looking for.
Alyssa Scalf
Jul 05, 2023
Kym and Adajah were excellent! Our new sectional purchase was so quick and easy! Can’t wait to see it in our home!
Brian Chabot
Jul 04, 2023
Kym and Moe were great. Did a fantastic job showing us everything that might work for us. Super knowledgeable and genuinely seemed like they wanted to help. I’m normally not the type of person who enjoys the average salesperson experience but this was different.
Juan Astorga
Jul 03, 2023
I love to buy here, salespeople are well trained and motivated, Ian thank you for your patience with us
Harris Motorsports
Jul 03, 2023
Awesome service and great product knowledge. She listened to what we wanted and made great suggestions.
Katie Carraway
Jul 03, 2023
Kym and AD were amazing to help us pick what we needed. Loved the honest review. Never felt pressured to buy.
Steve Rodgers
Jul 02, 2023
Salesperson had great personality and was knowledgeable about the furniture
Melissa McAtee
Jul 01, 2023
Kym was absolutely amazing and went above and beyond! Definitely recommend!
Brittney Esquilin
Jul 01, 2023
Kim & Angel were super helpful to my boyfriend and as we are new to the area. Thankful for helping us pick out our new box spring, couch and even the pillows! We will definitely be back again! You are awesome!
Ashley Blanton
Jun 30, 2023
This store is amazing I walked in early in the day just looking around because my husband and I were considering a better couch and possibly a bed. I met Kim the sleep manager and I was so thankful I did. We talked about what I was looking for and mentioned the back pain that my husband and I have had and she was able to help me find the best bed for my husband and I as well as a beautiful couch in our price range. I can’t thank Kim enough for helping us find a bed that we love sleeping in with no more back pain. We will definitely be coming back to Kim if we need anything else especially accessories for the bed.
Kim W
Jun 29, 2023
Kym was amazing!!! Jason helped me with losding. Friendly and professional staff. Thanks so much@
Chris Stein
Jun 29, 2023
Wonderful selection and customer service.
Lisa Green
Jun 28, 2023
Ian Stokes was amazing until the end ….I came in on a Monday and went home to decide on merchandise Ian called me on Tuesday and stated he was available I called at the last minute on wed and he met me at the store within an hour and we made a beautiful sale … within 2 days things changed for the worse Ian called and said if I didn’t come back to do a another credit application they would cancel my delivery ( I didn’t use Ashley, I paid cash for all my merchandise) after the meek threat I wanted to just cancel the order, get my money back and go somewhere else! Needless to sayAshley has great furniture but their customer service is terrible not to mention the threat so I will not ever be purchasing anything else from this company!
a B
Jun 27, 2023
Pushy, argumentative, rude. Never.. EVER will I give them my business. News flash my guy - the customer may not always be right, but we are never wrong. We found a place who gave us free delivery. JERK!
Osama AL aqari
Jun 26, 2023
Isaiah was the best ask for him everytime.. I will be back
jessika ngata
Jun 26, 2023
I felt comfortable and welcome. Thank you! I had a great experience
mark zotelli
Jun 25, 2023
Just bought a couch today from Ian at the Ashley Outlet and he went above and beyond with his customer service. Great conversations and advice when it came to finding our perfect piece of furniture. If you come to this store, you won’t be disappointed and make sure to ask for Ian!
Nicole Perkins
Jun 25, 2023
Daniel assisted with getting the bed my daughter wanted and made sure delivery was available timely.
Michelle Preslar
Jun 25, 2023
Ian Stokes was great!
Joanne Day
Jun 24, 2023
Kim was wonderful. She answered all of my questions. She went over everything that I needed to know. Cannot wait to get my new sofa!
Chuck S
Jun 24, 2023
A perfect transaction with Kym. Knowledgeable and happy to recommend her to my friends!
Irene Hooks
Jun 24, 2023
Isaiah Taylor is the guy to go with! Came in looking for a new couch and potentiallly a mattress and he hooked us up with great deals and was BEYOND helpful. Got us set up with 60 month financing, the comfiest mattress, and a living room set. He gave us space and was not pushy. We really got to walk away with stuff we love.
Cyndi Fleming
Jun 22, 2023
Jennifer was excellent, we were looking for a new pull out couch and had the decision made within 20 minutes. Very quick to get everything said and done!
Sean Fleming
Jun 22, 2023
Our salesperson was very nice and helpful. Got us in and out quick
Sierra Aryanna
Jun 22, 2023
Great experience for the first time. Mo was really a great help , he got me in & out. Such a fast & easy process I would definitely recommend !!
Parker Cowan
Jun 20, 2023
Mo was a great help and made the entire process seamless.
katelyn patterson
Jun 20, 2023
Daniel’s assistance was incredibly helpful during our furniture purchase! We were able to find several items for our new home. We’re so happy with our new couch and bedroom furniture!
martha olvera
Jun 20, 2023
I’ve shopped at different Ashley’s and I can say this is my favorite so far. Got greeted by Isaiah as soon as I walked in and he asked if I was looking for anything I particular but I told him I was just looking. He let me roam free and I definitely didn’t feel pressured or anything. When I was ready , he came right over and answered all the questions I had and addressed all my concerns . He was amazing and very friendly. Look for Isaiah next time you’re at Ashley’s !
Gloria Ann Evans
Jun 19, 2023
Good customer service from Angel; very helpful and cheerful service.
Sara Vincelette
Jun 18, 2023
Jen and Kim were great!
Jesse Longshore
Jun 17, 2023
If I could give 6 stars, I would. We had planned on going to a few other stores before making a decision but our experience with Isiah T. and the Ashley South Blvd team, made this our last stop. Isaiah gave me and my partner (LGBTQA friendly) plenty of space to talk while remaining available and informative. It felt like we went to a friend to help us - sincerely. Notably, he made suggestions that weren't the most pricey but truly checked our boxes. Not to mention, at a price better than we had budgeted for! We are planning on purchasing a mattress later this fall and we will be returning here and asking for Isaiah by name. Pro Tip: If you come on the weekend, make sure and grab food from the food truck outside (Her Gee Spot)!
Joslyn Muth
Jun 17, 2023
Ian Stokes gave us spectacular service today when searching for a sofa sleeper. He was extremely helpful which allowed us to find exactly what we were looking for quickly!
Brandon Pease
Jun 17, 2023
I had a great experience getting a new couch. Isaiah was extremely helpful and knowledgeable. It was a very quick and painless experience.
Maxwell Greenfield
Jun 17, 2023
Angel Santana and the rest of the staff was extremely helpful in our process to buy some furniture for our new home! Can't recommend this team enough!
Xiaoling Chen
Jun 16, 2023
Excellent customer service. Kym is super friendly and patient. Will def come back again for future furniture need!
ANGELA COX
Jun 15, 2023
Kym was great! Such a big help with choosing my new bedroom set!
Martha Wright
Jun 15, 2023
Good morning , my experience at Ashley was non short of amazing going in didn’t think I could get the bed I wanted but ended up with the exact bed that I wanted nothing short of amazing and with my medical condition they made sure I got the best mattress for me and , I can , can say they made sure it was comfortable for me they catered to me!! And as if that wasn’t enough they made sure it was affordable for me! So my experience with Ashley Furniture was a dream come true freaking amazing!!!!!
Carson Lafferty
Jun 12, 2023
Ian was fantastic. Very fast greeting, showed me options that fit my budget and the style I was looking for! Glad to have a furniture guy now :)
Rafa Balderas
Jun 12, 2023
Angel was very helpful and attentive. He helped us with matching the couch we bought with different side tables and tv stands.
Christian perez
Jun 11, 2023
Ian was great, helped us out with everything we needed for the perfect bedroom set that matched us well.
Lisa Austin
Jun 11, 2023
Ian helped me and my fiancé pick out our first bedroom set! It was easy and he was great! Definitely recommend Ashley outlet and asking for Ian!
Cori Kg
Jun 11, 2023
Kym was great. She was very informative and found us a great mattress.
Lexie B
Jun 11, 2023
Upon walking in, the atmosphere was very friendly & one of the staff welcomed us by saying “welcome to the happiest place on earth!” lol. How cute?We were helped by Isaiah who we let know we were looking for a sleeper sofa. After finding one we liked, he asked us how well do we sleep at night & we walked out with both a new sofa & the most amazing bed I’ve ever laid my body on. His knowledge on sleep & how the type of bed really makes a difference was amazing. We spent about two hours here (I didn’t even realize!) and even though his shift came to an end while we were there, he continued helping us without one complaint! He was very friendly, helpful, knowledgeable, and he wasn’t pushy at all (hard to come by). Sales & customer service skills are impeccable. The rest of the staff chatted with us as well and it was a great experience.
pranit patil
Jun 11, 2023
Dan was really great explaining about the sofa and all the offer details with the quote and we got really great deal and the manager Kim gave us the good offer.
Alice Pierce
Jun 09, 2023
AD was so helpful and awesome to work with! Very happy customers.
Sennya Watkins
Jun 09, 2023
Angel, Kim, and Amanda were absolutely great. Kim’s sleep Knowledge, Customer Service, & Vibes were impeccable. Major shout out to Angel for taking care of us and going above and beyond. Want a great experience, ask for them specifically. Any of the three will take good care of you!
Samaa Eraki
Jun 08, 2023
Big variety
Portia McGriff
Jun 05, 2023
Awesome team asked about my goals and made a plan to help me achieve themThank you!!!!
Shawnee Finney
Jun 03, 2023
Excellent customer service…we were greeted by Angel & he was so dedicated to helping us find furniture for our new apartment. He was super helpful, friendly and patient with our needs. Initially, we wanted a new sofa set. But with Angel’s guidance, we also ordered a bed frame, mattress and nightstand at a great price! It was such a pleasure working with Angel! I highly recommend this location and his assistance for your furniture needs.
Madeline Lacey
May 31, 2023
Worked with Dan and Mo today and they were amazing!! We just moved from NY and they hooked us up with a bedroom set and the comfiest couch we’ve ever sat on. Can’t say enough good things. Thanks guys!!!
Hilda Castro
May 29, 2023
Angel was very friendly!
Lane Benningfield
May 29, 2023
Go see Mo he’s you’re go to guy, great customer service and works for you!
Leslie Tamighang
May 28, 2023
Daniel was very helpful & was pleasant throughout the time I was here
Dan K.
May 27, 2023
Daniel did a awesome job pointing me in the right direction for a new sectional for my man cave. He’s a scholar and a gentleman.
chris broome
May 27, 2023
Moe was awesome
April King
May 27, 2023
Angel was so great! He was very helpful. Thank you so much!
Christian Lewis
May 26, 2023
I’m gonna start by saying that simply Mo is beyond amazing. The level of customer service that he provided my husband and me was so exceptional that I’d dare to say he is Ashley Outlet’s standard for selling furniture and creating meaningful connections with customers. We’re leaving super satisfied and with furniture in a house that was completely unfurnished before we entered that store. Thank you so much!
Gina Costantino
May 25, 2023
Mo was EXTREMELY helpful today! He helped me get the living room set I’ve been looking for and worked with me on matching tables. The entire process was very smooth. Thank you!!
Elisa Chinn Gary
May 25, 2023
Phenomenal service! Ask for Ian. He delivers superior customer support.
Valerie Noble
May 22, 2023
Came into the store was greeted by Isaiah looking for a Chester drawer to match my bedroom set I purchased 2 yrs ago. I had been to 2 well known furniture stores looking god that particular Chester drawer with no success. Well I quickly got the unction to go back to the original store and Isaiah saved the day I mean he is named after the biblical prophet he had to come thru for me and HE DID!!!!👏🏾👏🏾👏🏾👏🏾🙏🏽🙏🏽👍🏾👍🏾❤️❤️❤️
Jen Olin
May 21, 2023
We had a wonderful experience at Ashley today with sales rep, Dorothy. She gave us all the information we needed, and then gave us space to look throughout the store. It was the easiest experience buying a couch we’ve ever had.
Jason Wilson
May 19, 2023
Angel and Dorothy were amazing to work with.
Carter Bowen
May 19, 2023
Dorothy was very helpful, she helping me pick out some new furniture for my apartment and map out the layout.
Nicole Moshou
May 19, 2023
Mo is great! I highly recommend him for your Ashley Furniture needs! Our couch purchase was so smooth and Mo was able to get it delivered to us ASAP.
Marissa Lydon
May 18, 2023
Ian did a great job helping us pick our sofa for our new house!
Kimberly Guinn
May 17, 2023
Adajah was a great! From the greeting at the door until me finding home items that I love. She was very informative and helped along side the whole way! I took advantage of the Memorial Day sale her manager Moe assisted us at the end in sealing the deal and I’m one happy customer. I’ll be back
Joseph Granger
May 16, 2023
Moe was great!! Great service and helpful when choosing options.
Michael Grady
May 16, 2023
Mo was absolutely amazing and helped us with everything we needed!!! Definitely recommend coming here!!!
Negretta T
May 16, 2023
Nice furniture...
Greg ory
May 14, 2023
Moe and Zay gave us a solid deal for a bed frame, nightstands and dresser!
Ivy at The Silk Veil
May 14, 2023
Angel and Dorothy were amazing. The best furniture buying experience ever!
Yolanda Adolphus
May 14, 2023
Dorothy M. Was excellent from the moment that we walked into the show room. Was very informative about the product and services provided. Made suggestion for a future purchase.
Aisha K
May 14, 2023
Ian and Mo were the best! They helped us find furniture for our new apartment and throughly provided great service. Definitely recommend this location.
Zaynab Khan
May 14, 2023
Ian and Mo were a great help today!
James Bracy
May 13, 2023
Ian got me what I seen online and at that price....thank you
Amanda Pruitt
May 12, 2023
Dorothy was so incredibly helpful with helping us to pick our furniture!! She helped us find pieces that worked and was so sweet and kind. We can’t wait for our furniture to come!
Karen Fields
May 12, 2023
Daniel was awesome help me from beginning to end.Great job and great customer service its Five Star Store.
Matt Buckley
May 11, 2023
Daniel did an amazing and great service!!
Cheyenne Corfman
May 09, 2023
Isaiah was so patient with us!!! And has phenomenal customer service. Educated and really tries to give you what you’re looking for he’s the best!
Shapreshia Daniels
May 09, 2023
Angel was very helpful and a wonderful sales person. He was able to help me efficiently and effectively without pressuring me to buy unnecessary items!
The Strong Friend_247
May 09, 2023
Mo was the most awesome salesman I have ever worked with while shopping for my new home. I truly appreciate all his help and guidance doing this process. He deserve an employee of the month check. Thank you Mo 💙 keep being great on purpose
katherine Hamilton
May 09, 2023
Mo was amazing! He made sure we got what we wanted and within our price range. His positive attitude and great energy made the process stress FREE!!! Thanks MO!!
Jerolyn Waddles
May 08, 2023
Put some items on layaway and now trying to get my money back and it has been nothing but a hassle. I called today and was put on hold for a very long time and then they hung up on me, no call back or nothing. I called back and was not able to get anyone. This is poor customer service
Isaac Pagan
May 08, 2023
Walked into Ashley's furniture outlet and was greeted by Moe! Extremely friendly and very persistent. Thank you for making my experience quick, easy and I can't wait to come back!!! Thank you Moe.😀
Jeff-Alyssa Skiba
May 08, 2023
Extremely helpful. Will absolutely use this store again to purchase other furniture. Isaiah was immediately helpful and helped us find exactly what we needed.
Jeremy Pruett
May 08, 2023
Daniel and Amanda were AMAZING!!!!
Radouane Ghazali
May 08, 2023
Amanda was a great manager! I did not know she was until in the middle of the deal! She answered all my questions and addressed all my concerns. I would shop with again!!
Chris B
May 08, 2023
Had a wonderful experience buying a sofa. Isaiah was knowledgeable and friendly. I highly recommend him for your furniture needs.
Josh Klein
May 07, 2023
Came in and found a brand new sectional on clearance for under my budget. Angel asked us what we were looking for and found it within minutes - great experience and very happy with our new couch!
Dani Schlossmacher
May 07, 2023
Isiah is amazing at customer service!! He goes above and beyond to make his clients feel comfortable and informed on all aspects of the furniture buying experience.
Jacquelyn Jackson
May 07, 2023
It was a pleasure working with Dorothy.
j johnson
May 06, 2023
This is my first time back at this location in almost 2 years due to my past experiences being terrible and the staff not being pleasant to me and when I tell you the new staff is a complete 360 from the last. They have turned my thoughts around about this location. I came in to look for a coffee table and was greeted by the manager Amanda with such a friendly smile and was so nice, we browsed around and when we were ready to get help we located Amanda again and she connected us with Angel and he was amazing and so helpful and friendly and worked with us on getting the table ordered. My whole experience was awesome and I will be back as long as this new staff is there!
Sindhu Janagama
May 06, 2023
We have been here twice and really liked the pieces and the prices.Jennifer did an amazing job and helped us with our purchase.
K&LG Enterprise
May 06, 2023
Angel was personable and helpful. I will be backKG
Kyra Anderson
May 06, 2023
Good stock availability and friendly employees. Dan was very helpful and quick getting us a table we loved!
Sergio g Sandoval
May 05, 2023
(Translated by Google) Thank you so much!! For your great help, very good attention, I thank you, regards(Original)Muchas gracias!! Por su gran ayuda muy buena atención le agradezco saludos
Heidi S
May 03, 2023
Mr. Mo was so great! Him and Amanda greeted me right away, listened to exactly what my needs were, and I got such a great deal. 10/10 definitely recommend!Thanks again guys!
Angela Bonilla
May 02, 2023
Mo and Angel are the BEST!!!
Sindria Gonzalez
May 02, 2023
(Translated by Google) Attended by Angel Santana, excellent service, super friendly, communicative, a very good experience! Totally recommended!(Original)Atendidos por Angel Santana, excelente atención, súper amable, comunicativo, muy buena experiencia! Totalmente recomendado!
Christopher McGary
Apr 30, 2023
Isaiah, professional, ahead of his time. Should be grateful, this person CHOSE to work here.
Kristin Somerville
Apr 30, 2023
Just had the best experience with Daniel at Ashley’s in Charlotte. He was super helpful and we are excited for the new couch!
Jessie Clark
Apr 30, 2023
Angel was super helpful and made getting new furniture a breeze!
Eduardo Andres Sierra Torrealba
Apr 30, 2023
Excellent store great discounts! They’re awesome people helping St. Jude campaign in other hand Dorothy help to get my home furnished!!!!
nancy moreno
Apr 30, 2023
(Translated by Google) Grateful for the great help and discount that Miss DOROTHY did for me!! Very good person ❤️(Original)Agradecida por la gran ayuda y descuento que la señorita DOROTHY hizo por mi!! Muy buena persona❤️
nikki dragone
Apr 30, 2023
Ian and Adajah were a great team and helped me to think through and ultimately purchase what we needed. Looking forward to seeing the furniture in the new space.
Jody Desmond
Apr 30, 2023
Daniel was super helpful, great staff, aware and not overbearing. Also the prices were super reasonable!
S D
Apr 30, 2023
Great experience with my sales rep Isaiah T., the management team, and my options offered through this store. They went the extra mile for me, thanks!
Shurla Jeffers
Apr 29, 2023
Mo provided excellent recommendations. He was open about the cost of the different furniture options and was patient as I made my final decisions.
Shelby Pincay
Apr 28, 2023
Went to this location today looking for a new couch for my apartment and found an amazing deal! Ian helped us with our purchase today. He was friendly and professional, and he thoroughly went over all the deals and offers that were in store. He made an exceptional experience for us while shopping today, and we will definitely be coming again in the future. Ian will hook you up with the best of service and deals overall!
Jim Wassum
Apr 28, 2023
Had a great experience working with Dorothy. She was extremely helpful and made the process easy
Stephanie Sanders
Apr 27, 2023
I was well received and guided Mr. Angel who did everything in his power to get me the set of furniture I needed and although I didn't get the preferred color, I was given a deal on the color available in-store.His supervisor too is kind, welcoming and understanding.I definitely recommend this location. 😉👍🏽
randi neal
Apr 26, 2023
Mo was amazing, the best sales person I’ve ever met. He helped my sister buy her furniture for her first apartment!
Jaleah Goff
Apr 26, 2023
Mo was the best!!!! Best sales rep! He got everything I wanted.
Kaitlyn Davis
Apr 26, 2023
We love Mo.. best salesman in Charlotte!
Hakima Amerg
Apr 24, 2023
Ian helped me and was so patient with my impatience to choose between 2 couches. He gave me space and let me think without over crowding me! I am very happy with my choice! Thank you!!
Greekgyal G
Apr 23, 2023
Mo was great! Thanks for all of your assistance. Will be back
Kayla Caston
Apr 23, 2023
Isaiah was very attentive and helpful! We bought a sleeper couch and recliner at a great price and he helped us get an extra discount off. 10 out of 10 would recommend!
Sabrina Vinson
Apr 23, 2023
Angel provided excellent service I am so pleased i decided to visit l. I was welcomed in and not pressured and came out with a bedroom set. And the one I wanted at that. The sales manager Dorothy was awesome too!
Skyy Diva
Apr 22, 2023
Thank you Isaiah! Great customer service and experience buying my new sectional!
Toni Strausser
Apr 22, 2023
Loved my experience with Angel, super quick and efficient!
Susan Kerwin
Apr 22, 2023
Dan was our salesman. He was so helpful and accommodating! We purchased 2 chairs because of Dan!
Tashoma Lesane
Apr 21, 2023
Daniel was very nice and pleasant to work with!
Susie Eaddy
Apr 20, 2023
Mo was extremely knowledgeable and helpful. He had me in and out in 30 minutes and accommodated my request for early delivery!! Go see Mo!!!!!!
D coleman
Apr 20, 2023
Daniel help us as soon as we came in. Answered are questions, explained the store to us and let us look around and checked on us never felt like we were forgotten. We bought a nice recliner.
Jo Lindstrom
Apr 18, 2023
Ian was my sales person today and he was extremely helpful. I would highly recommend the store and EN as your sales person.
Brianna G
Apr 16, 2023
Ian was wonderful to work with
Robert Allen
Apr 15, 2023
Ian was great!
Zkhiyah
Apr 15, 2023
Daniel was a great help! The second I walked in he politely greeted me and lead me to what I was looking for. Very smooth check out with an easy shopping process!
LaVonndra Johnson
Apr 15, 2023
Loved shopping with Daniel today. Purchased a beautiful queen headboard on clearance.
Chris Lombardozzi
Apr 15, 2023
Isaiah did a great job with answering all questions and assisting us with our purchase.
Jenni DeJacimo
Apr 15, 2023
The entire staff here was very knowledgeable and helpful. They showed team collaboration, and a willingness to go above and beyond for the client! Special thanks to Angel for assisting us from start to finish 👍
Gareth Davies
Apr 15, 2023
Alex was an absolute Legend. Make sure to ask for her and she will sort you out!!!
Devontae Baskerville
Apr 13, 2023
Ian was great and knew his stuff. He help me pick out a living room sectional and made the process stress free. I’ll definitely be back.
Erica Mazur
Apr 12, 2023
Wonderful experience shopping! So helpful and patient. Be sure to ask for Ian, he’s wonderful
Stephanie Robinson
Apr 12, 2023
Ian made shopping for furniture very easy. His patience was outstanding. He made sure we received the best deals! Thank you Ian!!
Diane Lynn
Apr 12, 2023
Ian Stokes is an incredible salesman. He was extremely helpful, knowledgeable, and kind. If you get a chance to stop by, be sure to ask for Ian. He’ll get you the best deal. Thanks Ian!!
Justin Whalen
Apr 11, 2023
Awesome shopping experience, Adajah was very knowledgeable and make for a fast and easy shopping experience!
Tai-Asia Kennedy
Apr 11, 2023
I had a very positive experience at this location. I was immediately greeted by Dan, he gave me the space to browse around the store and he answered my many questions. I was able to find what I had been searching for and Dan was also very helpful in the purchasing process.
Emily Murphy
Apr 08, 2023
Ian have excellent customer service when we came into store to purchase furniture for our first house.
Kendall Craig
Apr 07, 2023
Angel did a great job!
Mary E Our
Apr 07, 2023
AD!!
Dylan Vaughan
Apr 07, 2023
AD
Baryn Spry
Apr 04, 2023
Ian was amazing. Made the process a breeze! Thank you Ian!
David Krusch
Apr 01, 2023
Daniel was fantastic to work with. Very knowledgeable and gave us a great overall experience. Highly recommended.
Jayla Nicole
Mar 31, 2023
Jenifer was very helpful today ☺️
Amanda Kitts
Mar 28, 2023
Awful experience for my family here. Dan and Amanda were the salespeople. They wrote down the wrong numbers for the bed, email AND phone number. Ashley Furniture has delivered the wrong bed 4 times to their home. No one in customer service is competent. Dan and Amanda won't help fix the issue. Absolute nightmare of a purchase.
Azmi Alrisheq
Mar 27, 2023
Ian was able to help me find the perfect couch for my place at a great price. Will be back for other furniture needs
Andrew Wilkins
Mar 27, 2023
Alex was very helpful and personable. I found exactly what I was looking for and she was able to get everything set up so quickly, no waiting around and I felt like her top priority!
Edwin Ambriz
Mar 26, 2023
Very Friendly staff. Mo helped us out with everything we needed
Di Almond
Mar 26, 2023
Adajah was so helpful and accommodating, my browsing turned into purchasing. Thank you for saving me from store-to-store-to-store searching!
Luis Zulueta
Mar 26, 2023
Great work from Ian, very helpful and informative!
Vera K
Mar 26, 2023
Ian was great showing me the sectionals and purchasing one I really wanted!
Chuck Tony
Mar 26, 2023
This place is AWFUL
Michelle Smith
Mar 25, 2023
Customer service is A1... thanks to Mo and AD. Great price and delivery promised in just a few days. My fiancé and I were made to feel special I recommend you check them out and see Mo and AD
G P
Mar 25, 2023
Jennifer was very helpful!
Jessica Pasquier
Mar 25, 2023
Walked in and was greeted by Moe and he was amazing. He helped us find exactly what we were looking !!
Isabel Segura
Mar 25, 2023
I walked in for pillows & Alex made me walk out with a whole sleep system! She was the best
Paula Andrea Ordóñez
Mar 25, 2023
(Translated by Google) Jenifer Portillo, very kind and patient, also speaks English and Spanish.(Original)Jenifer Portillo muy amable y paciente también habla inglés y español .
Michaella Patterson
Mar 25, 2023
Jennifer is awesome. She is super helpful, accommodating and will go above and beyond to help find what would work best for your home. 100% recommend.
Devon Dookhran
Mar 25, 2023
Jennifer was excellent. She broke down the price, layout and delivery all in one. I definitely recommend this place for new home buyers and apartment seekers
Kara Braxton
Mar 24, 2023
Dan was great at helping us out. He was able to answer all our questions and find a solution that works for our set up.
Crystal Ballroom Charlotte
Mar 23, 2023
Alex M . sales specialist she was very helpful and positive. Easy , quick process!!!!
Stephanie Acevedo
Mar 23, 2023
Jennifer Portillo very good customer service and very good prices
Corey Thacker
Mar 22, 2023
Ian was amazing! Painless experience. In & out with a new bed, frame, & dressers. Thank you Ian.
john spero
Mar 22, 2023
Purchased a couch and recliner from Dan K, he was amazing to work with, everyone there is very friendly and knowledgeable. Just had our delivery today and the delivery guys were very prompt and professional. Would definitely come back!
Joany Ortiz
Mar 21, 2023
Mo was absolutely amazing, above and beyond customer service. Would definitely recommend and come back!
Christopher Dobson
Mar 21, 2023
Great Customer Service From Mo The Guy Went Out His Way To Get Us What We Wanted I’d Go Back Any day To Buy From Him…FACTS!!!!
Ashlea Rules
Mar 18, 2023
Ian delivered a 5 star service. Very happy with his help :)
Shaundra Garris
Mar 18, 2023
Mo had great customer service very friendly and interested in making sure you get what you want. He made our experience Great!! Thank you!!!
xavier merritt
Mar 18, 2023
Mo was AWESOME!!! Great customer service!
Clintnesha Castleberry
Mar 17, 2023
Adajah was great! I was not expecting to be in the store as long as I was or take up so much of her time. The entire time she was very professional, courteous, and attentive to all of my needs and questions! She maintained eye contact and greeted every customer that came in the door while still helping me. She offered her input and opinions as well which made my choices and final selections easier! Adajah is very knowledgeable and prompt. Thank you sincerely Adajah for your politeness and expertise. I will see you again soon.Clintnesha
Noi Sepins
Mar 17, 2023
Ok service until u buy. New sales person Daniel was nice but wasn’t knowledgeable. Called back because the auto call had the wrong address. I called the store and was asked to repeat address. I emphasized that I heard the wrong street name and zip code. The managers respond was well we have that address. I feel she should have went further. Upon hanging up, I called the delivery number I’m sure the store has and had it fixed, I was correct the address was way off. If I did not do my due diligence, the deliver people would have been wandering frustrated and rushed by the confusion. An extra step goes a long way. Hopefully, the delivery and furniture is up to par.
raymond la barba
Mar 16, 2023
The staff was knowledgeable and very friendly. It was an easy shopping experience.
Patricia Short
Mar 15, 2023
Daniel helped me so much.. went above and beyond!!
King Goat
Mar 15, 2023
Jenny is every nice she needs free lunch
Hunter
Mar 15, 2023
Ian is awesome. Helped me find what I was looking for and knocked a few bucks off for me too.
Nelida Melchor
Mar 13, 2023
Found the couch we were looking for and Mo was super helpful!
Matt Collins
Mar 13, 2023
Mo was great and very helpful with guiding us to buying the right sectional.
ARK
Mar 13, 2023
Loved the staff and management. Great furniture!
Brittaney Major
Mar 12, 2023
Mo was great and helped me get furniture for my new space!
Alex W
Mar 12, 2023
Definitely check out The Ashley Furniture Outlet on South Blvd. if you’re looking for quality furniture at a great price!I had an amazing experience working with Adaysha! She was very pleasant to talk to and offered some amazing recommendations. Management was also a pleasure to work with, and I left with a new couch for a great deal!
Casey English
Mar 12, 2023
TERRIBLE EXPERIENCE. We have had the wrong bed delivered FOUR times. The only reason we needed a bed was because my husband had a hip replacement and we needed an elevated bed for after surgery. This is absolutely ridiculous.
Letty Lopez
Mar 11, 2023
MO did an amazing job, thank you 😊
C R
Mar 11, 2023
Love Ashley Furniture and the sales representative makes for a pleasant shopping experience.
J. Buck
Mar 09, 2023
Alex was great everyone go see her.
Brian Marrrara
Mar 09, 2023
Ian did a great job processing our order
Virginia Burris
Mar 09, 2023
Ian has definitely made shopping pleasant for me. A salesman that truly care about his customers. God Bless Him!!!
Angela Ellington
Mar 09, 2023
Daniel, as the new kid on the block, was fabulous! Tell him I sent you!!
Jeizer Blanco
Mar 06, 2023
Caroline is the best! She’s awesome, very knowledgeable, super nice and kind! Not to mention how helpful she is, will be definitely come back! Highly recommend, outstanding service!!!
Tyger Hazlett
Mar 06, 2023
Rachel Sunshine Neal was extraordinary! She listened to my needs and then went to work finding me exactly what I wanted! I love her, she made me feel like we were old friends. Her customer service is unmatched. I will come back to her for all of my future furnished needs.
Amanda Thompson
Mar 05, 2023
Mo Sutter was great with service and selection. Highly recommend!
Ricky Brink
Mar 05, 2023
Mo was great and very friendly and patient with our new purchase of a couch! I I’ll be back to see Mo
Kaitlynn Shea
Mar 05, 2023
Mo was great! Super helpful and friendly. Definitely check this place out and ask for Mo.
Kerwin Belt
Mar 04, 2023
Visited Ashley Homestore Outlet in Charlotte, NC for the first time. I found a great bargain and received excellent customer service from Adajah.KB
Beverly Smith
Mar 04, 2023
Daniel was a great help for me. Thanks Dan
Linda Vanepps
Mar 04, 2023
Jennifer. Was a great help. Thank you
Haley Barnes
Mar 03, 2023
Alex miller is amazing found the perfect couch and was super nice
Kameron Rorick
Mar 03, 2023
Appreciate all of Alex’s help searching for couches today! I think we sat on every sectional they had, but her patience made the process very simple. Thanks again!
Antonio Brevard
Mar 03, 2023
Thankful for the Friendly Associates at this Location l. Dan (the Man) & Alex made Purchasing Super Quick & Easy. Great Customer Service & Convenience were Absolutely Achieved👍🏽
Thomas Passenant
Feb 27, 2023
Mo is the man! So helpful and knows his stuff!
Melissa McPhail
Feb 27, 2023
Mo is the BEST!!!
Sherry Spangle
Feb 27, 2023
Great service and extremely helpful and knowledgeable of product.
Sarah Rodgers
Feb 27, 2023
Ian was so helpful! He showed us around and was able to help order the exact item I was looking for even though the website showed it was out of stock. Thank you Ian!
Twin Soul Tarot
Feb 26, 2023
Adajah was pleasant, friendly, knowledgeable and a pleasure to work with!
Seresa Miller
Feb 26, 2023
Bradley was extremely helpful and everyone had great customer service!
Hernán Cruz
Feb 25, 2023
(Translated by Google) Jennifer, thank you for your good attention and kindness, good service on your part, 5 stars 👍(Original)Jennifer gracias por su buena atención y amabilidad buen servicio de su parte 5 estrellas 👍
eileen jones
Feb 25, 2023
Great experience thanks to Alex and the team
Karen Finley
Feb 25, 2023
Bradley did an amazing job at selling me a recliner!!!
Tyler K.
Feb 24, 2023
Love it/10.
Jonathan Crews
Feb 24, 2023
By far one of the best buying experiences I’ve ever had. The store was extremely clean, organized, and easy to navigate. The staff was friendly and well informed about product information especially a gentleman named Daniel Krusch. Highly recommend 10/10 will be back
Natasha Northington
Feb 24, 2023
Adajahhhhh is the best , she’s very knowledgeable, I shopped with her multiple times . She knows her stuff , very professional & efficient!
Little Livingston
Feb 24, 2023
Go see Adajah!!! She had a lot of knowledge about the mattress options Ashley offers!!
Daelyn Mariah
Feb 23, 2023
Alex was AMAZING I came in to look and she was so helpful and when I came back to purchase she was even more helpful. 10/10 definitely recommend this store and their service
Aiba Sorto
Feb 23, 2023
(Translated by Google) Jennifer. He assisted us with our purchase very good service and the best in Spanish Thank you for your help Jennifer(Original)Jennifer. Nos asistio con nuestra compra muy buen servicio y lo mejor que en español Gracias por su ayuda Jennifer
Briana Brunson
Feb 22, 2023
No was great!!!
Brianna Levinson
Feb 21, 2023
UPDATED REVIEW: Avoid purchasing furniture here in store at all costs, unless you want to pay double the price!!!!! We purchased 4 dining chairs and 2 bar stools. The 4 dining chairs weren’t in stock at the store and had to be shipped while we were able to take the two bar stools home the same day. While in store, we REPEATEDLY asked if we were being charged for double of each item as they are sold in SETS OF TWO, therefore we would not need 4 sets of 2 chairs and 2 sets of 2 barstools… We were completely taken advantage of as they told us the opposite, that each was sold individually… completely contradictory of their own packaging/website (not ashley home stores but their specific outlet website). We called today before our chairs got delivered tomorrow to deal with their clear error and we’re given the runaround. After trying to blame us, they told us that they would have to try to put in a special ticket for our dining chairs to be adjusted and would be unable to help us in the barstools as we took them home, even though we only took home half of what we paid for. There is no way they would have removed one stool the set of two from the SET OF TWO box and sold them as individual stools, yet they charged us for each stool individually… Ultimately, they adjusted the cost for the chairs, but we are out $300 for the barstools. The manager told us to call corporate customer care, we called corporate and they told us they can’t do ANYTHING and all discretion is up to the store… Clearly they could adjust for THEIR mistake and are CHOOSING not to. I urge you to use caution and only purchase online or go somewhere else entirely. I can’t imagine wanting to ever work with a business who took advantage of a young couple making their first furniture purchase together. Truly a shame. OLD: Everyone was so kind and extremely helpful! We were in and out with new barstools as well as dining chairs!
Dianna Davis
Feb 21, 2023
Alex was our sales rep and she was SPOT ON! We told her what we were interested in and she took us right to those options! She was friendly, knowledgeable and full of energy! She made the experience pleasurable. We’d definitely work with her again! Thank you, Alex (and her manager)! We’ll be back😊
Yamileth Lopez
Feb 20, 2023
Ricky Williams was a great customer service and very friendly and kind.
Mckenzie Miller
Feb 20, 2023
mo was great!!
Jacob Akin
Feb 20, 2023
Adana’s was so helpful! Got the bed we needed! Highly recommended!!
Nida Bailey
Feb 20, 2023
Ian was very helpful and pushy, we appreciate that!
bobbie carter
Feb 19, 2023
Bradley was amazing during the entire process! Made sure we were completely happy and let me rearrange the entire store to make sure I loved exactly what we were buying!
niki domingue
Feb 19, 2023
Just had the BEST experience with Bradley! Made my first time buying real furniture so so easy! He’s amazing and 10 out of 10 recommend🫰
Jennifer Osborne
Feb 18, 2023
We just bought a sectional and a king size bed from Moe. He was absolutely exceptional. A huge help to us with our many questions. Very friendly and patient. I remember buying from him years ago, and I will definitely be returning to buy again. So, go get you some furniture and ask for Moe! 😁
Charles Barnette
Feb 18, 2023
Bradley (and Mo) were extremely helpful in helping my girlfriend and I picking out a perfect couch for our new house. Also very patient in decyphering my terrible handwriting. Many thanks to them both!
Alicia Nolasco
Feb 18, 2023
(Translated by Google) Jennifer, good service and very friendly, especially speaks Spanish.(Original)Jennifer, buena atención y muy amable, sobre todo habla español.
Lauren Skelly
Feb 18, 2023
I stopped in this weekend to get an idea for what furniture they had available, not thinking that I could take advantage of the sale this weekend since I don't move until end of March. However, Bradley gave us a quick tour of the pet friendly sofas (very important distinctions at work there!) and then worked with me so that I could take advantage of the current prices and have the furniture delivered after I move! It was great working with him; he was so helpful without being pushy. I'll definitely shop here again!
Lindsay Costikyan
Feb 18, 2023
Came in looking for a couch, left with a couch and a brand new bed that I am in love with thanks to Bradley!! He was so helpful and considerate of my wants and needs and definitely will be coming back!
AviatorTrav
Feb 18, 2023
Great service and experience! Would definitely come back when buying furniture! Bradley was great to deal with!
Devan Holland
Feb 18, 2023
Bradley B. helped me find the perfect set to remodel my office. Highly recommend this location! Ask for Bradley B!
daniel pilchard
Feb 18, 2023
I walked in and Bradley immediately greeted me with a smile and a cup of coffee. He said two or three seat leather couch? I said three seat. He showed me the most luxurious couch I had ever seen. I took it home and my wife and I make wholesome memories on it all the time!
Tiffany
Feb 18, 2023
Bradley Barker was very informative and professional. Great furniture buying experience.
patrick anderson
Feb 18, 2023
I had great experience buying my new mattress and Bradley was huge help thanks a lot
Summer Kotson
Feb 18, 2023
Bradley was awesome and very helpful. He listened to my needs and helped find the perfect piece.
Haitham Alsawadi
Feb 18, 2023
Had a great visit this week with the most personable associate there. Bradley was very helpful with us picking out our sectional and made everything really easy. Not super pushy like most salesmen are, but easygoing and knowledgeable. Do yourself a favor and ask for his help. With customer service like this they have a customer for life
Jacob Eanniello
Feb 18, 2023
I’m back and forth from Wilmington to Charlotte. Have a rental property. Bradley Barker was amazing! He helped me find exactly what I needed for a price that was lower than I anticipated. I’ll be returning.
Tiera Irving
Feb 18, 2023
I have nothing but amazing experiences each time I shop at the Outlet store! If you go in ask for Mo, he is amazing, funny and got me the best deal before leaving the store.
Kenya Carrillo
Feb 18, 2023
Jennifer helped us a lot with the purchase of our table, excellent service, 100% recommended
Leah Kaminski
Feb 18, 2023
Bradley Barker goes above and beyond for his customers. We were first time new furniture buyers and bought a living room set and bedroom set. He made the whole process feel smooth and took away the anxiety we had as first time buyers. He is one of a kind sales person, as we never felt pressured and he took his time with us, making us feel like it wasn’t just a sale. Great experience and I will refer all my friends.
XxClaireGaming xX
Feb 18, 2023
Bradley helped me and my fiancé look for a couch and found us the perfect match for a new addition to our home!
kimmie clark (KimmieInThePines)
Feb 18, 2023
Bradley Barker helped me with a recliner. A seamless and effortless experience!! Thanks so much!
Kimberly Lawrence
Feb 18, 2023
Bradley Barker is the man to go see in Charlotte!! Top-Tier!
Chandler Miller
Feb 18, 2023
Really impressed with the service and attention to detail that I received with the help of Bradley! He was patient and thorough with me when I was being super indecisive with my choices. I am really really pleased with the end result we chose and love my new pieces!! Thank you! ⭐️
RIPlay St0ry
Feb 18, 2023
(Translated by Google) Jennifer gave us a lot of help and kindness, patient and efficient, she is excellent at her job.(Original)Jennifer nos brindo muchísima ayuda y amabilidad , paciente y eficaz, ella es excelente en su trabajo.
Deysi.esmeralda Villedalozano
Feb 18, 2023
(Translated by Google) Jennifer. I went to the store, she provided very good service(Original)Jennifer .fui ala tienda ella muy buena atención
Kole Eubanks
Feb 18, 2023
Mo was a tremendous help and answered all our questions. Great prices and people
ufs 4744
Feb 18, 2023
Need more MO’s!
Stevie Cruse
Feb 18, 2023
Bradley Barker is the best. Go see him for a good sales experience!
Abdul Basit
Feb 17, 2023
Had great experience of shoping with sales person IAN STOKES. He was very polite, patient, listening our needs ans showing/explaining available stuff and we bought a Bedroom set, living room sets and some more items. Very Good stuff at the outlet. Loved it. A must go for someone looking for good Ashley stuff at good discounts.
Kelcey Howley
Feb 17, 2023
Jennifer and Amanda were amazing! I was very specific about the couch I wanted and they helped with every detail. Couldn’t have had a better experience.
Jessica Costa
Feb 12, 2023
Bradley was amazing! Helped me through the entire way from the moment I walked In at the store!
Ingrid Sanchez
Feb 11, 2023
Jennifer. Great customer service friendly
yadkid garcia
Feb 11, 2023
(Translated by Google) Jennifer good customer service and knows her job I recommend this place(Original)Jennifer buen servicio al cliente y conoce su trabajo les recomiendo este lugar
Denise Harford
Feb 11, 2023
They are awesome to work with! Excellent quality furniture! Ian was so patient with us with getting all our furniture and changes !!
Cat Timberlake
Feb 11, 2023
Very friendly and got what I needed and was helpful. Info was very well explained ..
Shelby Melton
Feb 11, 2023
Alex Miller gave us outstanding service! We furnished an entire home with her help and advice!
Tedd Duncan
Feb 09, 2023
Had a great shopping experience with Ian at Ashley today. Can't wait to see it in the room at home. Thank you.
Crystal Sain
Feb 07, 2023
Mo is the man! He was very patient and took incredible care of me! Will be back when I need more furniture! Ask for Mo!
Taelor Candiloro
Feb 04, 2023
First time in an Ashley Furniture Outlet and first time purchasing from Ashley Furniture in general and it was a fantastic experience. Gina was so helpful navigating our first couch purchase! She was super knowledgeable and really helped us understand how the process worked and what our best options were!
Bryce Lancaster
Feb 04, 2023
Gina was lovely, thank you!
amy coley
Feb 04, 2023
Bradley was the best! We love our new furniture!!
Michael Ennis
Feb 03, 2023
Gina was great. Very willing to work with me and explaining all my questions. Was able to come to a deal with her without either of us feeling pressured or left out.
Ryze-Up TV
Feb 02, 2023
Gina was absolutely amazing! She helped us figure out our credit situation and was so kind in dealing with us and our questions. Please give her a big bonus!!!
Daymi Fernandez
Feb 02, 2023
If I could rate a 0 start I will without doubts. The furniture I got for my living room is too big (it blocks my balcony door) My husband received the delivery and called me to explain what is happening (delivery date 02/01/2023 11:00 am) I called Ashley customer care ( 02/02/2023 11:00 am. 24 hour later, not a week later or a month later) to request an exchange (I don’t mind to pay a fee for the delivery or extra for a different furniture) but they simply said NO. The “terms and conditions” shows a not return or exchange of any furniture ( I am not sure how many pages are) but nobody explains that to you when you pay $2k to get your furniture. This is the worst experience I have had with a furniture store. This situation is not professional at all. The supervisor just said that she understand my concern but those are the terms and conditions of the store (no helpful at all) they don’t really care about their customers but sell their items. I hope everyone red this review and avoid to go to this store or at least review before sign every single page of their unreal terms and conditions.
Melinda Knorr
Jan 30, 2023
Really wanted to buy my son's bedroom furniture here but decided to buy online because of the service. It was apparently too annoying to try to find my (new) Ashley credit card info. After it was obvious that we annoyed the salesperson, we left without buying.
Hannah Covington
Jan 28, 2023
Mo was excellent!
Paul Van Doren
Jan 28, 2023
Gina was great to work with and helped us out immensely! Also good prices
Diggory Douglass
Jan 28, 2023
Mo did a great job! In and out in 20 min!
Erika Vaughn
Jan 26, 2023
Alex & Jennifer have the best customer service! I just relocated from Ohio, they greeted me at the store with a warm welcome to NC!! Both ladies were very friendly and outgoing ...I think I will get all my furniture from here!!! This store is worth the visit!!!!
Davette Parks
Jan 26, 2023
What a wonderful experience I had in Ashley furniture outlet. From the time I walked in the door to the time I left I was greeted with a smile. My sales person Adajah and Gina was phenomenal!!! My experience was unmatched. Thank you ladies 😊😊😊😊😊
Joe Jukofsky
Jan 25, 2023
Had a good experience at first but now 6 months later I'm noticing we were lied to about the financing we received. Was supposed to be 12 months financing and ended up being 36% interest. After making 6 or 7 paynents our balance is still the full amount. At this rate the couch wont be any good by the time we have it paid off on their terms. This is straight highway robbery. Ashley should be ashamed of themselves for even working with such a scam of a finance company. We never would have agreed to this financing had the real terms been explained.
Shegotem pressedon
Jan 23, 2023
Ellie did an amazing job with selling me my bed frame and mattress. She gave me a great price and I could not turn away! She’s an amazing representative for Ashley Outlet, I hope she works here for a very long time. Thank you again!
Micala France
Jan 22, 2023
I can’t recommend this store enough! Ellie was super friendly and helpful.
Josh
Jan 21, 2023
Ian helped me select the perfect couch for my apartment and was very patient and not pushy at all. Great experience and some very good clearance items.
Mariia Doctor
Jan 21, 2023
Ellie was a great help with our furniture selection and was very pleasant to work with. Great customer service.
Anne Kuds
Jan 21, 2023
Ellie was great and this was a pleasant experience
Susan Lee
Jan 20, 2023
Great service throughout the whole buying process!! Couldn’t have asked for anything better! Gina was great!
Jose Morales
Jan 20, 2023
Gina had great customer service.
Tara Thompson
Jan 17, 2023
Mo and Gina are THE BEST! I went in looking for something very specific and they didn’t have it on the floor. Gina asked me what I was looking for and immediately went online and found what I was looking for! She listened to me, worked with Mo and gave us an offer we couldn’t refuse! I will always go to them for my future furniture needs!
Jerome Ennels
Jan 17, 2023
MO is Amazing! I highly recommend shopping here!
melanie fonda
Jan 16, 2023
Just had the best encounter and help from Gina who was amazing in helping me getting what I wanted and great customer service alongside Momoney coming through with all the discounts available. With 100% recommend
Taylor Covington
Jan 16, 2023
Gina was excellent! We will definitely be back for any furniture needs.
Maggie Tracey
Jan 15, 2023
We had a great experience here! Gina was super helpful in explaining the whole process of the outlet and made the buying experience quick and easy!
Matthew LaCroix
Jan 15, 2023
Alex was super friendly and very helpful!
Manuel Lemus
Jan 14, 2023
Had a very good seller sell me a mattress and was a good mattress 👍 overall good experience.
Lucas King
Jan 14, 2023
Mo and Gina were great today! Got an awesome deal for our wonderful new recliner. Would recommend!
Edwarde Moise
Jan 14, 2023
Ellie was super helpful. It was a pleasure to have a such a professional and well spoken sales person assist me in finding furniture. Great quality furniture and good prices.Would definitely recommend this outlet.
Sarha Abudakar
Jan 14, 2023
Mo was great
marcus kinley
Jan 14, 2023
Came to the store for the first time and was immediately greeted by Ellie. She was fantastic throughout the entire process in purchasing a new bedroom set!
andrew barsuch
Jan 13, 2023
Bradley was extremely helpful and easy to work with! Would highly recommend the store as the prices were very good and Bradley was excellent to work with!
Heidi Thacker
Jan 13, 2023
Ellie was great. So personable and fun!
Clarence Ware
Jan 12, 2023
Ellie was wonderful she helped me find exactly what I was looking for.
Tippi Turner
Jan 12, 2023
Greatness experience, knowledgeable, and most professional! Angel, you are the best. Here I will be certain to send my family your way.
Mike Foster
Jan 11, 2023
The manager is rude and also a complete liar. Found a chair we like though and will be purchasing it elsewhere!
Chad Hendry
Jan 10, 2023
Thank you for the amazing service Ian. I really appreciate it.
Aitana
Jan 10, 2023
Ian was very friendly, patient and helpful throughout the entire experience. Would definitely come back for further purchases!
Cynthia
Jan 08, 2023
Great service and deal at this location.
Scarlet Antonio
Jan 08, 2023
Mo is the best, come see the big man!!!
Las Caleñas
Jan 07, 2023
(Translated by Google) Excellent fast service and good bonuses thanks MR. Ian(Original)Excelente servicio rápido y buenos bonos gracias MR. Ian
Vera McDermott
Jan 07, 2023
Gina was wonderful!
Sylvia Brown
Jan 07, 2023
Jennifer did a great job and worked with me I'm very happy and can't wait for my new bed set she really worked with me and got me a great deal
Drew Keenan
Jan 07, 2023
Ian was very helpful. I got a nice dining set on clearance for 60% off
Simisola Meadows
Jan 07, 2023
Ms. Gina was ExcellentShe received us into the store like we were kings and queen. Great customer experience, friendly service. Thank you
Brian Norwood
Jan 07, 2023
Mo made it happen. Appreciate you!
Caitlin O’Hagan
Jan 07, 2023
Mo was amazing!! Excited about our new couch!!
Janice OHagan
Jan 07, 2023
Mo is awesome!
Raleigh Mack
Jan 06, 2023
Gina nice
yasmeen James
Jan 06, 2023
Bradley was amazing! He’s so kind and attentive. Very knowledgeable and super helpful. Definitely request him when coming to this location.
Jay Rick
Jan 06, 2023
Gina was awesome. Very professional and knew what she was doing. I will go back to purchase a bedroom suit. Can't wait.Thanks Gina
Lauryn Braunstein
Jan 04, 2023
When we walked in we were instantly greeted by Mo who lead us in the right direction and we found what we wanted immediately and he was able to assist us with everything. Very smooth process and we hit the jackpot! We will definitely be coming back here for the rest of our furniture needs. Jason was awesome as well and helped us load up the car. All staff was very friendly and attentive. What a great experience.
Destello’S De Un Perfume
Jan 04, 2023
(Translated by Google) The staff is super friendly, it has everything you need to make your home look cozy and stylish, you can also apply for credit. i love this store(Original)El personal es súper amable, tiene todo lo que necesitas para que tu hogar se mire acogedor y con buen estilo, también puedes aplicar para crédito. Amo esta tienda
Cynthia Q
Jan 03, 2023
Ian was an absolute delight! Very helpful and took the time to make sure all of our inquiries became knowledge. I will definitely recommend coming to see Ian about any furnishing needs to friends and family in the future.
Marla Quandt
Jan 03, 2023
Ian was an absolute pleasure to work with. He answered all my questions, provided insights and suggestions. He was courteous, considerate and never pushy or rude. I’ll definitely be back and ask for Ian!!
Kristin Studioso
Jan 02, 2023
Gina was great to work with. Very knowledge on her products.
Angela Sirvas
Jan 02, 2023
Mo was fast and efficient, a pleasure to work with
kieran gonzales
Jan 02, 2023
Alex was very helpful. Great service!!
Nova White
Jan 02, 2023
Alex was knowledgeable and not pushy. She helped me find exactly what I needed. Ask for Alex!
Jason Walvoord
Jan 02, 2023
Alex was great! Highly reccommend!
Stephanie Rish
Jan 01, 2023
Alex was very helpful! I highly recommend Ashley Outlet store on South Blvd for all your furniture needs!
Mohammed Alarbash
Dec 31, 2022
Gina is great
Kamaal Nur
Dec 31, 2022
Mo was great 👍
DJ Shields
Dec 31, 2022
Great options at a great price, Bradley was very helpful, walking us through our options, helping us find the right pieces for our home, and getting us a great deal.
Lauren Minella
Dec 31, 2022
Bradley was awesome! Helped us without being pushy or putting pressure on us.
Zain Mujtaba
Dec 30, 2022
Our experience at Ashley was great. Gina our rep was very friendly and helped us pick out a bedroom set for our son.
Eileen C
Dec 29, 2022
Bradley was very helpful! He was a pleasure to work with, answered all our questions, and made buying a new sofa a great experience!
Local Foodi Truly Authentic
Dec 29, 2022
Too expensive! Nothing really in my price range.
Melody Mack
Dec 28, 2022
Bought a couch Black Friday - waited 4 weeks for paid delivery and install. Installers broke the couch and hid the damage against a wall. Thank god I found it less the 3 days in so it’s being reluctantly replaced. But now my brand new couch doesn’t have an estimated time of arrival. Probably another 4-6 weeks! $2000 not well spent! Poor service. Poor furniture quality. Poor installers. If I could give this place zero stars I would. Have received zero compensation after paying $500 for delivery and install! I would have had been better off buying a couch of Craigslist!
Meagan Brown
Dec 28, 2022
Great spot for quality home furnishings at a discounted price. Gina was helpful from the moment we walked in!
Twanda Lilly
Dec 27, 2022
Y’all come check out Mo He is the real truth definitely will get you right for all your furniture needs a Angel in disguise!
Andrew Winderl
Dec 27, 2022
Adajah and Moe were the best!!! A pleasure to deal with
Luis Rodríguez
Dec 23, 2022
Awesome store and great help from Ellie! She rocks!
Jenny Edsel
Dec 22, 2022
My husband and I had a great experience at Ashley Home Outlet. Ellie Fincher was our sales associate and she spent so much time answering our questions and getting us a great deal within our budget. We would definitely trust her and Ashley Home Outlet with our business again! Friendly, helpful, and patient with us as we took our time deciding on which furniture was best for our home! :) Thanks Ellie!
Terra
Dec 11, 2022
I had such a positive experience. I was greeted by Bradley and he was extremely helpful and informative. I was able to walk out timely and make it to my next destination. Ask for Bradley! You will be happy you did.
Rebecca Boyce
Dec 11, 2022
Excellent customer service and knowledgeable. Ask for Jennifer!TY Amanda (manager) for your assistance!!
Carlos Balladares
Dec 11, 2022
Ellie is a awesome seller she will take care of all your needs .. guaranteed.
Rev. Patt Fleming
Dec 11, 2022
Price discrepancies between Ashley home store & Ashley outlet.
Kala Bannerman
Dec 10, 2022
Bradley was the best and Kind . He helped me find a sectional within my price. I would recommend Bradley any day !
Mitchell Adams
Dec 08, 2022
Gina was super helpful in assisting us with our purchase. I’m setting up my son in Charlotte and she was understanding and supportive!!
Jake Adams
Dec 08, 2022
I had a fantastic experience at the Ashely furniture outlet because of the help from Gina and Jennifer. I found a great deal on a desk and the process was very efficient. Gina’s personality is amazing!
Zane Musler
Dec 03, 2022
Thank You Gina for your help and my new living room set. Your awesome!!!!!!
Steven Goralski
Dec 02, 2022
Ellie provided great customer service during my recent visit to Ashley Home Store. She was professional, attentive and invested in ensuring I found the right furniture for my home. If you’re in the market for home furnishing, ask for Ellie. You won’t be disappointed.
Noura Abdelaziz
Dec 01, 2022
Jennifer. thank you so much for helping us.
Tonya Taylor
Nov 29, 2022
Had a great experience! Jennifer was excellent and very patient with me. I went in for mattresses and ended up getting a beautiful sectional as well. Gina and Alex were also very helpful. Highly recommend.
Shanta Hall
Nov 28, 2022
Ian was very helpful with helping me find the items I was looking for and ensured a quick and smooth process.
A Santos
Nov 26, 2022
Jennifer was very helpful.
Natalie Brazil
Nov 26, 2022
Gina helped so much with purchasing when online was giving me a hassle. Made things very smooth and seamless
Jen Poepping
Nov 26, 2022
Gina was excellent. Took care of us ! Highly recommend!
Sabir Ceferov
Nov 25, 2022
Gina is dear
Good Living Now with Harold
Nov 25, 2022
Ellie was my sales rep. She was super friendly and helpful. I got the exact table I wanted. Next time you are at Ashley outlet…asks for Ellie!
Anthony Davis
Nov 25, 2022
Ellie was awesome
T Free
Nov 23, 2022
Gina helped my find my dream table was fast and delivered the best customer service I’ve ever seen. She deserves a promotion
Veronica Felton
Nov 21, 2022
Salesman was excellent. Nice young man.
Diana Cramer
Nov 19, 2022
Jennifer was very professional and took her time with me trying to find the right sofa
Timothy Bridenthal
Nov 19, 2022
Milo was the man and hooked it up! Great experience.
Ashanti A
Nov 18, 2022
when I walked in two weeks ago, I was desperate. I had just destroyed my mom's chest of drawers and needed to replace it asap. and there was Gina. she was beyond helpful, giving me tips & tricks - even gave me her mobile phone number to check when stock would be replenished! I'm walking out today with the replacement & a smile on my face. thank you Gina! you're a life saver! go here for superior customer service!
Jacque Stovall
Nov 17, 2022
Ian was so helpful and knowledgeable about all the furniture. He helped us get a sectional at a huge discount and helped with a final clearance piece. Thanks Ian.
Allyson Brinson
Nov 17, 2022
I went to the Ashley Outlet store Saturday 11/12/2022. While I was walking around in the Store, a salesperson Ellie approached me and asked me if she could assist me.She did more than helped me pick out a beautiful bedroom set but was extraordinary patient, kind professional as well as knowledgeable. My experience in Ashley Outlet was very good. Ellie treated me better than a random customer . She treated me like a friend. The environment was very comfortable. I was also treated kindly by her supervisor. Ashley has an excellent staff and Ellie is definitely one of them. Thank you All but especially Ellie.
Sharyl Costello
Nov 15, 2022
Was a great fast experience. Ellie was an awesome help and did a great job helping me.
Nini Timmons
Nov 13, 2022
Jennifer was so nice
Sandra maria Avalos
Nov 13, 2022
(Translated by Google) Excellent service(Original)Excelente servicio
Lee S
Nov 13, 2022
Had a great experience. Very nice staff. Got a beautiful buffet and a chest of drawers! Using them for entry furniture and a tv stand! Got both pieces for under $570! Some items are scratch and dent, but nothing major I could find. I would highly recommend this place!
Angeline Chambers
Nov 13, 2022
Gina was one of the best customers service rep I have ever had she took time to make sure I get the best service and goods for my money love love her and will always do business with Ashley furniture. Angeline
MIGUEL ANGEL BALCAZAR
Nov 13, 2022
(Translated by Google) Jennifer, the advisor who attended me was very kind to our family. The advice he gave us was the best, he made very good recommendations to take into account and helped us with everything we needed. It was really nice to have met such a kind person like her. I highly recommend your advice. You can ask for her to have a good experience.(Original)Jennifer, la asesora Que me atendio fue Muy amable con nuestra familia. La asesoría que nos brindó fue la mejor , nos hizo muy buenas recomendaciones a tener en cuenta y nos ayudó con todo lo que necesitamos. De verdad que fue muy grato haber dado con una persona tan amable como ella. Recomiendo muchísimo su asesoría. Pueden preguntar por ella para tener una buena experiencia.
Claudia Alzate
Nov 12, 2022
(Translated by Google) Jenniffer was always very kind and advised us to make the best decision, recommended to take care of them and speaks Spanish(Original)Jenniffer siempre fue muy amable y nos asesoró para tomar la mejor decisión, recomendada para que los atienda y habla español
Allyson
Nov 12, 2022
Came into this location today . The salesperson Ellie was a delightShe was attentive, professional, friendly and omg a God sent. She helped me pick out a beautiful bedroom set. I was walking around, when she kindly asked meif she could assist me.She did more than helped me. Ellie made me feel like a friend. I was so comfortable. She is knowledgeableand was eager to assist me.ASHLEY Ho me Store is lucky to have such a lovely young lady.Thank you Ellie
Ana Ayala
Nov 12, 2022
Mo and Ellie was amazing!!
Trevor Hammer
Nov 12, 2022
Gina was a pleasure to work with. She listened to my needs and offered helpful suggestions. When shopping at Ashley’s, I highly recommend requesting to work with Gina.
Jose Cruz
Nov 11, 2022
(Translated by Google) Very good service and in Spanish(Original)Muy bien servicio y en español
Tyler Mullen
Nov 11, 2022
Asyia was very helpful
Scott Williams
Nov 11, 2022
Jennifer was very helpful
Richard Gallos
Nov 07, 2022
Alexandra Miller was awesome here at this outlet store. Very friendly and knowledgeable and got my furniture delivery setup right away. Her pricing was very fair and competitive and was happy to be a customer of hers and of Ashley Furniture
Gustavo Salazar
Nov 05, 2022
(Translated by Google) Jennifer. Very good excellent service I would say(Original)Jennifer. Muy buen servicio excelente diría yo
nikki patel
Nov 05, 2022
Alexandra was amazing in helping me find a new couch for my new apartment! She knew the ins and outs and was extremely kind and helpful. I will definitely be back!
Scott Dorante
Nov 05, 2022
Jennifer was very helpful. Very patient and honest. If she didn't have an answer, she would talk to her manager to ensure my answer was answered.
Tina Mohseni
Nov 05, 2022
Jennifer on the sales team and the manager Amanda were lovely. We left with a sectional and a sofa and could not be happier. They were very willing to help and made sure we left happy. Great customer experience, I absolutely reccomend!
Peter Smyth
Nov 04, 2022
Bought a table set and mattress with Gina’s help. She was extremely helpful, honest and very nice. She made the whole experience 1000% easier
M C
Nov 02, 2022
Bought a couch and sofa from Alex. She was awesome!! She left us alone to make up our minds but was also a great resource when we had questions. 10/10 sales service.Store had a large selection and good prices.
Ashley D
Oct 31, 2022
Gina was a great help in helping me pick out and purchase a couch. She walked me through the whole process and gave me tips for delivery and was very knowledgeable on the furniture buying process. Thanks Gina!
Bernardo Victoria
Oct 31, 2022
Ellie amazing personality and helpful
Susan Ubakanma
Oct 31, 2022
Everything was seamless from the phone inquiry about furniture wanted to the delivery of that said furniture
Kate Wempe
Oct 29, 2022
Working with Ian was great! Not pushy and very helpful!
Lisa Miller
Oct 24, 2022
This store always has a nice selection. Even in the clearance area. We got a reclining chair with remote for my mother in law. It is so helpful to her since she has limited mobility. Staff is friendly and helpful.
Candice Greene
Oct 24, 2022
Tina helped me with my furniture issues and she was absolutely amazing!!!
Emily
Oct 24, 2022
Great location, friendly staff. Alex was very helpful.
Taylor Moore
Oct 24, 2022
Great Staff! Friendly and helpful!
Stephanie Street
Oct 23, 2022
The general manager here was amazing. Super accommodating from the time we walked in. Get your furniture from here!!!
Rita Lewis
Oct 19, 2022
Moe is the greatest. He was patient very informative gave me time to make my decision was not pushy and gave me the deal of a lifetime I will be a long time customer of
Elizabeth Rios
Oct 18, 2022
I have nothing but amazing things to say about the welcoming and helpful staff at this location. The general manager Fred who was extremely helpful, always had a smile on his face, and most personable person I’ve ever met!!! Our salesperson Adajah, answered all of our questions and was extremely knowledgeable. My boyfriend and I just moved to Charlotte and now we know where to go for all of our furniture needs. We left very satisfied and with the couch of our dreams. Thank you so much Fred and Adajah !!! :)
Guillermo Silvestre
Oct 18, 2022
The minute we walked in Fred, the general manager, was super helpful with everything. Answered all our questions and then some. Adajah, a salesperson, took over and helped us purchase our beautiful couch.
Paola Aranda
Oct 16, 2022
Gina made the experience of shopping for furniture so refreshing, she was honest and very forthcoming with information besides being very knowledgeable about all furniture available in store and online! Definitely coming back!
Bo Hu
Oct 16, 2022
We had a great experience working with Gina, very knowledgeable!
Krystal Holland
Oct 16, 2022
Mo is AMAZING, in & out the door in no time. GO SEE HIM for the good deals!
Lindsay DeWalt
Oct 16, 2022
This store is incredible! So many great deals but the employees are what makes the experience so wonderful. They go above and beyond, and are so helpful. Mo and Adajah especially, went out of their way to help me and are the reason that I will be returning, and plan to spread the word about my experience here and how fabulous it was! Thank you again!
Tim O'Brien
Oct 15, 2022
Gina did an awesome job!!
Sourav Choudhury
Oct 15, 2022
Thank you Gina for all the help
Vina B
Oct 11, 2022
I would not purchase any other items from Ashely Home Store ever! My whole transaction since delivery has been nothing but a headache. The communication sucks all the way around the board even on down to so called customer care!! Best of luck is all I can say
Destiny Davis
Oct 10, 2022
Gina was an awesome sales person! Definitely let her take care of you 😌
Archie Sims
Oct 10, 2022
Mo was the absolute best! No BS, hooked us up from the start, and made the entire process so easy. I can’t recommend him and ashley furniture enough!
Angela Snyder
Oct 10, 2022
Dealt with Gina today at the outlet- she was very friendly, informative, and forthcoming. We bought a couch and it was a seamless and pleasant experience. Gina was very helpful!
Michelle Tolson
Oct 10, 2022
Fred the manager and his staff were great. They made my experience wonderful. Gina was very knowledgeable and understood my needs. She took her time and had patience for I was unsure of what I wanted. Moe was warm and kind and also helped me with my decision making. Fred made the purchase so much easier by assisting his staff and showing me that they have great team work. Briana made the financing part smooth, quick and hassle free. I will definitely go back to this store as long as this staff is there.
Silvia Clark-Dieng
Oct 10, 2022
Gina was a great example of customer service!! She took her time and I purchased what I wanted and I thank her for the experience!! I love my sectional!!!!
Rachel Cox
Oct 09, 2022
Ian helped us out tremendously. It was such an unexpectedly pleasant experience. He made us feel at home and helped us make an informed purchase with our best interest in mind. Looking forward to coming back & shopping with Ian again one day!
Jack Vilas
Oct 08, 2022
Ian offered great assistance today
Shop ND
Oct 07, 2022
Come here to get a hood deal and a great time!
kareema holebrook
Oct 07, 2022
Great atmosphere great things. Fred is awesome and has a great team. Props to Gina as well she’s great!!!! Brianca was great and fast. warm welcoming. Mo had great energy!
k d
Oct 07, 2022
Gina was very knowledgeable and helped us a lot with what we needed. We highly recommend her as she is awesome.
Brandy Hicks
Oct 07, 2022
Fred and team was great !!!!!!!!!
Tre4salem34
Oct 07, 2022
Fred was GREAT !!!!!!!
Kayla Morris
Oct 03, 2022
Gina Was By Far The Best Sales Person I Have Ever Met!!! Love her & I will surely be back to see here again ❤️
Hayley McKesson
Oct 03, 2022
Ian was fantastic! He helped us find the perfect couch and walked us through all of the financing!
Mauricio Juarez
Oct 01, 2022
If you walk in this store make sure Gina helps you she was so helpfull and a great person 💯
Andy Fischer
Sep 30, 2022
Fred and Gina were great. Very helpful and friendly. I found exactly what I needed and at an amazing price.
Robert Orsi
Sep 30, 2022
Gina was a great help!
Carter Brown
Sep 30, 2022
Fred and Aday the best @ deal !!!!!!
fredrick brown
Sep 30, 2022
Fred and Adajah were great
Michael Wynne
Sep 28, 2022
Great selection. Ian was great and helped me find exactly what I was looking for
Maty Hill
Sep 20, 2022
Gina was wonderful helpful and professional and got the couch I wanted at a great price. Quick and easy!
Marquis Richey
Sep 19, 2022
Tina is great, she was wonderful in assisting me with an issue. Thanks for what you do.
JACQUELINE LYDE
Sep 19, 2022
Forrest Tindell and Brianca Foster are an Asset to Ashley.They were able to get me approved when I was in doubt.Forrest made me feel like I was the only person in the store when I took 2 days to decide. Brianca made sure that my payment were affordable.**5 STARS* To The South Blvd Ashley HomeStore Outlet Family
gama rodriguez
Sep 18, 2022
Poor and no to nice associates to get help
Lauren Gamble
Sep 18, 2022
Great experience here! Bought a couch a couple years back and came here again after numerous furniture stores. Great quality and extremely helpful. Thanks Ian and Mo!
MIGUEL CHIRINOS
Sep 18, 2022
MO was great!! I came looking for a mattress and he teach me all about it. Just got my first TempurPedic bedAmazing guy, go ask for him!
Jori Bethea
Sep 17, 2022
Won’t he do it!! I came to Ashley & Fred & Gina took care of me!
Kim Stewart
Sep 17, 2022
Gina was awesome! Very helpful. She took me straight to the piece of furniture I was looking for.
Ryan Gilliland
Sep 16, 2022
I highly recommend going to the Outlet store. Gina was fantastic to deal with, we were in a pinch and her patience and knowledge made our experience a pleasure. We will definitely be coming back to work with her and the rest of the team again.
Audrey Burks
Sep 16, 2022
Forrest was amazing! He took time to help me bring my vision to life. He was knowledgeable and genuine. He was my personal interior decorator. I would recommend him to anyone.
Melissa Borum
Sep 15, 2022
Fred and Adajah were outstanding! Definitely will do business with these amazing people again!
Michael Breen
Sep 15, 2022
Amazing service from everyone here, especially from Mo!
Bethany Collins
Sep 13, 2022
Mo helped us find the perfect sectional sofa amd a great rug. He was very informative and knowledgeable with great customer service. We will definitely be back!
Monsi Quiroz
Sep 12, 2022
Gina was our sales person, great amazing she helped us out and was very attentive polite to my husband and I! Soo recommend any one to her! She will help you find all good stuff for your home!
Brit Humphrey
Sep 11, 2022
Gina was excellent
Koogi Nupe
Sep 10, 2022
Gina was very hospitable! Great saleswoman. We are closing on our house in 3-weeks and she set us up to simply come in and make the purchase. She made our shopping an easy, stress free experience. She was a delight.
Yra Smuk
Sep 10, 2022
Gina is great seller,is the best in Carolina. She have respect
Charles Manneback
Sep 10, 2022
There's NO other place I would go to buy furniture. Fred and Gina were great. Both were knowledgeable, friendly, helpful and the prices are fantastic! They also were very willing to work with the delivery schedule we needed.
Jacquelyn Alexander
Sep 09, 2022
Gina’s customer service was outstanding. She made it fairly easy to purchase dining room table and server.
hannah t
Sep 06, 2022
Adajah and the manager were super friendly and helpful. It was very quick process.
Christian Thomas
Sep 05, 2022
Mo was the best! He helped us get a wonderful couch and bedroom set for our apartment!! 10/10 would recommend just because of Mo.
Evan Kelly
Sep 05, 2022
Ian was a great guy.
Marlena Campbell
Sep 05, 2022
Alexandra M. was an amazing sales associate to work with, she was relatable, fast, and nothing short of exceptional! She definitely welcomed us “transplants” to the city 🫶🏽
Dan Sweet
Sep 04, 2022
Mo was the best helper, quick and easy info. Walked away with the furniture I wanted, no hassle at all. So easy.
Josh H
Sep 04, 2022
Adajah did a phenomenal job helping us find a living room set! And Fred, couldn’t have made us a better deal! This is the only place to get furniture in CLT.
Samantha Combs
Sep 04, 2022
Fred and adajah were the best!!!! Definitely coming back!
Calvin Engle
Sep 03, 2022
Ian killed it. Helped us well with our couches
C M
Sep 03, 2022
We went four places before coming in the Ashley Outlet. Soon as we walked in greeted by Adajah and provided time to browse ourself. Selection and price on everything told us we didn’t need to go anywhere else. On top of that, the manager Fred provided further hospitality and helped us get our purchase home at a fair rate. Don’t waste your time elsewhere, just come here and you’ll find what you need
Leroy taylor
Sep 03, 2022
Excellent service! GM worked out a great deal and our sales rep was great awesome! Thanks a million!
Tiffany Wright
Sep 03, 2022
My experience with Alex has been absolutely wonderful!!! She is your go to person!! Very friendly and knowledgeable!!
Bir G
Sep 02, 2022
Fred and Adajah were the best sales people. They were professional and very helpful. I fell in love with the Sultrine
Javarne Barnett
Sep 02, 2022
Ashley & The GM were very helpful and helped me pick out the perfect bed for me.
Sue Hamilton
Sep 02, 2022
Forrest was excellent. We had a perfect experience. Thank you.
Brian Coble
Sep 01, 2022
Had a wonderful experience at this location. Ian is a great and patient sales person. Not pushy at all and true to his word. Alex closed the deal and get me to the price I was looking for. Awesome team!
Mindy Harris
Aug 31, 2022
The staff here is very knowledgeable and hard working. Regina is the best of the best and we really enjoyed working with her to purchase our new bed! Go see her for all of your furniture needs!
Justin Deystone
Aug 31, 2022
We searched far and wide for a great new sofa for our new house, and hit a streak of bad luck with various stores and salespeople. Both the search and the streak ended when we found this Ashley Outlet in Charlotte. Alex Miller helped us from start to finish, and managed to get us an incredible price on a 6 piece sectional. She was terrific, and I couldn't recommend a better place if you're looking for a new piece of furniture. We'll definitely be heading back.
Linda Harrington
Aug 29, 2022
Gina was a pleasure to work with. She greeted us immediately, was friendly and very knowledgeable about the product. She didn’t rush us or push us at all during our visit. Would recommend her and Ashley very highly. Thanks!
Carol Powell
Aug 29, 2022
Gina did an awesome job explaining all we need to know to a great sale. Outstanding service!!!
Foster-Harris Foster-Harris
Aug 28, 2022
Very professional staff, my husband and I work very well with Fred B. He has really made my experience the best I’ve had.
Steve Badgio
Aug 27, 2022
Had a easy good shopping experience today, thank you Ian for the help.
Graham Hennessy
Aug 27, 2022
Fred and adajah were awesome. We came in feeling defeated and they were able to find us exactly what we wanted and it was a very pleasant experience
ashton patrick
Aug 27, 2022
Great customer service and prices! Alex was super helpful and pleasant to work with.
Lauren TORRE
Aug 27, 2022
My husband and I came in looking for a new recliner for our family room. We were greeted upon entry and were helped by Ian. He was knowledgeable about the piece of furniture we were interested in and was also patient as we looked around for wall clocks. Highly recommend Ian and Ashley Furniture Outlet. Thank you for a great experience.
Ardenne Allen
Aug 25, 2022
Fred is an exceptional Store manager. He is excellent at what he does. He really exceeded my expectations when I entered the store. I am truly a satisfied customer.
Aubrey Jernigan
Aug 25, 2022
We came in and were impressed with Fred and Ian’s customer service…
Ebony Jernigan
Aug 25, 2022
Fred And Ian were amazing and extremely helpful . Thank you
Patricia Durante
Aug 23, 2022
Great experience as soon as I walked into the store. Fred greeted me with such awesome hospitality. Moe took care of the rest with great knowledge. They both made the buying process so easy and I found everything I walked into the store to purchase.
Dayne Bennett
Aug 22, 2022
I had the pleasure of working with Gina, she was amazing. I would highly recommend her when dealing with your furniture needs. She worked with my budget and kept it real with me from the minute I walked into the store. Go see Gina, she will not disappoint, I can promise you that!
Samantha Paul
Aug 21, 2022
Gina was great! She was super helpful and helped me get everything I wanted.
Julie DeCaro
Aug 20, 2022
Thank you so much for helping us with our purchase Gina East! Your the best!!
Jeff DeCaro
Aug 20, 2022
Great customer service. Gina East was very helpful and knowledgeable. We would shop here again. Thank you
B Kash
Aug 20, 2022
Gina Was a great sales associate and I had a wonderful experience while at the store I will definitely be returning
Sarah Cottros
Aug 20, 2022
Ian was super personable and helpful for us with our first purchase at this location! Excited to get our new coffee table and end table in a few weeks. Super quick and easy process once we found what we wanted.
Mary Ellen Ache
Aug 20, 2022
Gina was exceptional she helped us furnish my sons new apartment! Forest also helped us design the apartment to maximize the space, best furniture buying experience!
Jack Ache
Aug 20, 2022
Gina was such a great help!
Emily Sandalo
Aug 18, 2022
Ian was great! He told us the difference between a regular Ashley store versus the Outlet. We ended up finding a wonderful leather reclining couch that fit our budget perfectly. He helped us choose a good delivery date that was within the next few days. We are excited to get our new couch!
Kevin Boyd
Aug 15, 2022
Ashley furniture outlet store was absolutely incredible! Fantastic sales team, special thanks to Mo for all his help. Great furniture styles to choose from for living, dining, and bedroom; and at great prices. I really liked the marine color couch set. Very grateful to have stopped by Ashley’s Outlet store, such a great job and great team!
Sanequa Roberts
Aug 09, 2022
Gina was an amazing help.🥰 She literally, walked around the whole store with me, until we found the right set for me. She awesome.❤️
Oliver Harris
Aug 08, 2022
Gina was amazing, kind, very helpful! Overall great just a individual! Keeep her!!!!!!
Kelsey Cunningham
Aug 08, 2022
Ian was amazing! Him & his boss helped me made a decision quickly. Process was easy didn’t take no time! Loved the environment will definitely be back!
Sojo Williams
Jul 29, 2022
Alex she was the best made the experience worth it and made sure that she accommodated my needs for my budget! She’s the best
Rie Heffron
Jul 28, 2022
Gina was an amazing helper for all my furniture needs. Easy to work with and a great personality. Highly recommend this retail furniture store.
Maria Perez
Jul 27, 2022
Excellent, the agent went above and beyond and he added his design skills knowledge to help me on the best choice.this was my third time buying at Ashley Furniture, south blvd location. Thank you guys!
Kacey Sharp
Jul 26, 2022
Mo did amazing. Really helped us out and very easy to work with.
Kishen Patel
Jul 23, 2022
Adajah SLAYYYYSS!! If you go to this Ashley let Adajah hook you up with the best deal! She walked me and a friend through the sales of two couches perfectly! She was amazing all throughout the process and laughed at all my bad jokes!!!!!!!! YAAAASSS ADAJAH POPS OFFFFF WITH THE FURNITURE SALE!
ANDREA ARTEAGA GRIJALVA
Jul 22, 2022
(Translated by Google) I like the variety of furniture and we were well taken care of by Forrest Tindell. Excellent seller. 👌 very attentive and very patient.(Original)Me gusta la variedad de muebles y fuimos bien atendidos por Forrest Tindell. Excelente vendedor. 👌 muy atento y muy paciente.
Desiree Davis
Jul 20, 2022
Omg I cannot say enough about this store, my shopping experience, and the STAFF!!! Gina and her Manager are the Best Ashley Store Reps I have come across!! Please don’t waste your time in the Pineville Store the staff just DO NOT compare!! Shop at this Ashley Store ONLY!!!! Ask for Gina and tell her I sent you!! South Blvd !!!!
Camila Ribeiro
Jul 19, 2022
I had a great experience on there and Gina was an amazing seller, helping me find what I wanted with the better deals!
Tyler Selby
Jul 17, 2022
I had a great experience shopping here. Gina and Alex made sure that I was able to have the home furnishings that I wanted while not breaking the bank. Gina’s wonderful personality and great attitude were very nice to see in this struggling economy. She was extremely helpful and made me feel like a valued customer.
She New (SheNew30)
Jul 17, 2022
Mo Sutter was helpful and fast! No pressure and quick to service! Very friendly and has great business acumen!Thanks Mo
Isaac Edrah
Jul 17, 2022
Great experience! Alexandra was wonderful. Will definitely come back here again.
Raul Bonilla
Jul 16, 2022
Gina is a very good worker she is very respectful and a nice person. She is a sweet and kind thank you
Thomas Simmons
Jul 16, 2022
Alex was very helpful and easy to work with
Madison Coriale
Jul 16, 2022
Went to this store on a Saturday morning around 11am and basically had a red carpet rolled out walking in by Mo. He is your man to go to. Trust me. He is patient, helpful, and truly kind. I wouldn’t have wanted my purchase any other way. This is an investment and he made me feel secure and ready to make this decision. Go to Mo!! Everyone else was amazing and kind as well!
Kim Martin
Jul 16, 2022
Gina was AMAZING!! Helpful, knowledgeable and friendly!! Definitely ask for her!!
Sandy Saims
Jul 10, 2022
Gina chose to help us instead of take her lunch. She was a great help to us. Gina we hope you enjoy your birthday!
Paul T
Jul 09, 2022
Gina our salesperson was excellent. Great product, great price and fast, efficient service! Thank you!!
Johana Caicedo
Jul 07, 2022
(Translated by Google) It is a store that sells poor quality products, apart from that they have poor customer service and with the excuse that it is an outlet, they force you to receive things even if they are of poor quality, and that they do not return your money , the only A person with a good disposition to help is Miss Karen from the rest, terrible attention. I do not recommend this store the worst in furniture. They send it to you to call customer service and there is never someone who speaks Spanish and in English they only know how to transfer it from one line to another.It is a store that sells poor quality products, apart from that they have poor customer service and with the excuse that it is an outlet, they force you to receive things even if they are of poor quality, and that they do not return your money, the only A person with a good disposition to help is Miss Karen from the rest, terrible attention. I do not recommend this store the worst in furniture. They send it to you to call customer service and there is never someone who speaks Spanish and in English they only know how to transfer it from one line to another.(Original)It is a store that sells poor quality products, apart from that they have poor customer service and with the excuse that it is an outlet, they force you to receive things even if they are of poor quality, and that they do not return your money, the only A person with a good disposition to help is Miss Karen from the rest, terrible attention. I do not recommend this store the worst in furniture. They send it to you to call customer service and there is never someone who speaks Spanish and in English they only know how to transfer it from one line to another.Es una tienda que vende productos de mala calidad, aparte de eso tienen mal servicio al cliente y con la excusa de que es un outlet, lo obligan a recibir las cosas asi esten en mala calidad, y que no le devuelven el dinero, la unica persona con buena disposicion ayudar es la señorita karen de resto terrible la atencion. No recomiendo esta tienda lo peor en muebles. Lo envian a que uno llame atencion al cliente y nunca hay alguien que hable español y en ingles solo saben es transferirlo de una linea a otra.
Biyyinah Aisha
Jul 06, 2022
I’ve had such an awesome experience today working with the sales Guy Mo. He was very knowledgeable about all the furniture I was interested in & was able to give me the best deals! I also got approved very quickly & for much more than I did when I applied online. If you’re looking for great service & an awesome experience, make sure you ask for Mo. He’ll forever be my Salesman at Ashley’s. Happy Customer 😊
Tomas McMonigal
Jul 04, 2022
Great quality stuff at an amazing price. We caught the 4th of July sale and my guy Mo showed us around the store and pointed out the best process. He definitely made the process faster and easier.
Keta Gooden
Jul 04, 2022
Gina is the best. Conversation is everything!! I recommend her she knows her work to the “T”. I will be back to purchase again!!!!!!!!
Elaina T
Jul 04, 2022
My daughter and I came in to buy her first sofa set and Mo was exceptional! He made sure we walked out of there happy and gave us all the details on when and how we can pick up the sofa set. Go see Mo y’all!
Roberto Guiducci
Jul 04, 2022
Had a lovely experience at Ashley Outlet working with Alex. She was extremely knowledgeable, personable, and helped me get everything squared away that I needed. Highly recommend
Harrison Cook
Jul 03, 2022
Mo was a great help! He helped us find just what we were looking for. Will definitely be back and will recommend Mo to anyone. Love all of our furniture we decided on!
Jon Ford
Jul 03, 2022
Adajah and Mo helped me in the store and I found a night stand for a great price. The sales are great and the staff is helpful
carli garrett
Jul 02, 2022
Y'all, make sure you come out and see Adajah!! She was so great, very helpful and very honest with what she thought was best for us! They really make sure you have the best experience.
Lee Hall
Jul 02, 2022
Gina was awesome! Very knowledgable, helpful and friendly! Thank you Gina!!!
Jasline Jones
Jun 29, 2022
I called in to reorder a few pieces I got before to complete my sets and it was very easy to get someone on the line… The Associate was so helpful and answered all my questions!
Mary Hughes
Jun 29, 2022
I had a great time shopping yesterday. Went in to buy my niece a new sofa and left with a new sofa, 4 wall decorations, and 4 barstools for myself lol They were so helpful and patient.
Nick Yocum
Jun 26, 2022
Got a good price for the furniture I bought BUT… getting my one small love couch has been the worst experience I’ve had with a furniture company. The day before the first scheduled delivery, I told them to call my girlfriend when they arrived because I was at work and was unable to answer. They arrive 5 hours late and what do they do?? Call my number ONE time and then leave. My girlfriend had been waiting at the apartment complex all day waiting.I call and explain the situation. They said there is going to be a $80 rescheduling fee. FINALLY I get the rescheduling fee waived and reschedule the delivery for another week out. This time I make sure they know to call my girlfriend.The day of the SECOND delivery. They said the couch would arrive between 11:00-2:00. Fast forward. After 9 phone calls and trying to get updates, missing a dinner reservation, we decided to leave the apartment at 7:00PM to make sure we weren’t going to miss a show we had tickets to. We get a call at 7:50. 7:50?!?! Saying our delivery has arrived and is waiting for us. Of course we were already gone and now we have to reschedule AGAIN. And I’m sure they’re going to want to try and charge another $80 rescheduling fee.TLDR; this has been the worst delivery experience. Now on our THIRD try to get one small love couch delivered. I have zero faith it will be delivered this time.
Visionary Credit Solutions
Jun 25, 2022
Tina and Adaja were great!!!
Will Succeed
Jun 23, 2022
Gina was fantastic, made ordering very easy. Saved me time and money.
Lamonte Suber
Jun 20, 2022
I brought a pillow top mattress from Ashley furniture I can't wait to get my pillow top I fell in love with it instantly previously I purchased a memory foam from another website and it was horrible 🙃
Anant Arora
Jun 19, 2022
Had a great experience at this outlet store. Gina is awesome!! Her knowledge of the products they carry and advise is second to none. Highly recommended!!
Jean Rupprecht
Jun 18, 2022
I came to the Ashley Homestore outlet looking for a recliner for my 90 year old mom and was assisted by Gina. She took her time with me, let me try out the recliner and answered all my questions. It was actually a very relaxed experience and I would highly recommend her if you need help with your furniture search!
Detricke Meadows
Jun 10, 2022
The customer service worker name was forest and he was very helper and he broke down all the payment to my mother and explain to her where she can understand I would give him all 5's
Julie Fine Sippy
Jun 08, 2022
We had such a good experience! In the store we were helped by someone named Mo and he was fantastic. The delivery process was also a week ahead of schedule which was a pleasant surprise. There was an issue with A part of the couch and they delivered a brand new part in less than 6 days! All the delivery folks were so friendly and helpful. 10 out of 10 recommend! Thank you!
Daniela Polina
May 31, 2022
We visited Ashley Outlet to find a queen bedroom set for my son who is graduating from high schoolMo Sutter was very nice and professionalThe set we picked was very nice and affordable.We will also receive it on a timely manner. Great place to buy furniture. We will go back!
Brittney Bolder
May 30, 2022
My husband and I came in looking to find a specific color couch and possibly a dining table. With the help of Moe Sutter and his amazing customer service we were able to obtain the sofa and loveseat we wanted and the dining table with bench that the kids wanted.
johan camargo
May 29, 2022
In this place they deceive people when they buy products they say things that they are not going to comply with and also the manager of this place is very rude.
Samantha Spring
May 29, 2022
My experience tonight was the greatest I have ever experienced since I moved to Charlotte. I’ve visited this location and the sales rep by the name of Gina assisted me the entire time. Sadly it turned out with my situation I couldn’t make the purchase at the store. Gina however showed me ways in which I can receive the merchandise even though she wasn’t able to make a commission on the transaction. I wasn’t able to buy my stuff at the store I had to make the payment online and she even showed me through that process. Bear in mind she was not going to make anything on this transaction . Gina was friendly she was kind she was patient she was honest she was smart she was very competent and she was most of all a pleasure to work with. To be honest I need to find a way to make this purchase at the store she needs to make a commission for her hard work she deserves it . If you go to the South Boulevard location be sure to ask for Gina. Gina if you see this just know that I love and appreciate you. Samantha a.k.a. the girl from the Caribbean🤗🤗🤗
Hope Restored
May 25, 2022
We found exactly what we were looking for and from the sales floor to delivery and assembly, everything was seamless. This was not our first time purchasing at this location and I'm sure we'll be back when the need arises.
Christina Zimmerman
May 18, 2022
Went to the outlet store looking for a black dresser. When I walked in I was greeted then told to go to the back (clearance area) to look for one. Walked around the store didn’t see on. When I walked back up front I was asked did I see one online? I showed him the one I wanted to see if they sold it in stores. He said no so I left to think about what I would do next because he needed a dresser urgently. I was a little upset when I went back in. He basically just pulled up the item and told me I would have to light assemble like put the drawers together. I’m like okay cool. He didn’t advised or go over the product details. Fast forward to delivery day. The delivery men dropped off the dresser asked for my signature and left. When I saw the box I was like this looks like more than, just needing the drawers put together. Secondly I wasn’t even offered the option to have someone put it together for m. Thirdly now I have the dresser together and it barley comes to my knees. This isn’t considered a child’s dresser. Good customer service would have one seen I was upset and went over the order a little more with me. Now I’m waiting to see if they will let me do an exchange if not I’m stuck with this little dresser that I can’t use.Update: Still having issuing with returning the dresser. Don’t buy from them unless you are exactly sure and certain that is what you want. I will not be coming back to shop here.
Whitney Dennis
May 17, 2022
Experience was great. I liked that when I came in I wasn’t pressured to buy anything they let me shop at my own pace. I was able to get what I want and was in stocked to be delivered this week which was a plus! I’m excited to get my bedroom setup
Johnae' Butler
May 15, 2022
This process was super easy and quick. My sale person name is Gina and she definitely rocks.I absolutely love her spirit and personality. If you need someone to professional take care of you please request her.
sai rahul
May 12, 2022
Awesome store, lots of collections, lovely staff and very helpful.The best Ashley store i visited. If you need to buy any furniture come here they help you the best.They some nice collections in clearance section for very good prices.
Avani Kodali
May 02, 2022
Gina was a pleasure to work with and helpful. Would definitely go back again!
Ashley Carbone
Apr 23, 2022
I purchased an entertainment center from my amazing sales manager Regina Carter. I was very particular in what I was looking for and she was very patient with me while also helping me find the perfect fit! I love the entertainment center and looks perfect in our home! Highly recommended Regina for knowledgeable, helpful, and charismatic sales assistance! Will definitely be reaching out to her to help me on my next Ashley furniture purchase!
Microloc Qween
Apr 22, 2022
Found 3 blankets on clearance… 2 blankets were $19.99 and the third one i had was $5. I chose the $5 blanket and the worker stated I had to buy all 3 blankets in order to get the 1 blanket for $5…. She also stated someone came into the store and marked out 19.99 and put $5 on the tag (Who has time to go into Ashley’s & change prices) don’t know why she did this but I’m very upset about it. Any other store would honor the price! Hate I didn’t take pics. Other than that, Gina was extremely nice and helpful! Hate she had to clock out
Frank H
Apr 20, 2022
Gina, greeted us with a warm welcome and smile. She is very knowledgeable about the products and listened to our needs. People like Gina that have a passion for helping people are truly rare gems. Common courtesy, manners and respect for one another is hard to find.Throughout this pandemic she has risen like a phoenix from the ashes. Because of her and the team she works with I will be telling all of my friends about this place. And to ask for Gina when they get there!
Dennis
Apr 18, 2022
If you want to wait months for furniture..this is the place
Anastasiya Steele
Apr 04, 2022
Amazing customer service. I came in to get a new Mattress and they were able to recommend the best one and show us the difference in mattresses. I bought a mattress and can’t wait for it to be delivered. Thank you and I’ll definitely will be coming back for more furniture.
Tameshia Hinton
Mar 23, 2022
Purchased furniture at the south blvd outlet store. The first problem came with the delivery of my items. The items were delivered almost 2 months after I was told they would be. Sandy was my sales rep. She was actually great in doing everything she could to make it right. I financed through their financing company Acceptance now. I had an issue which I contacted acceptance now about and the account manager claimed she wasn’t able to help me. The manager of Ashley, Alex, claimed that she would be able to help by escalating to corporate and that I would receive a call from someone from corporate. No one called. I’ve called 4 times to speak with Alex again. Each time some one tells me that she either not working and will give me a call when she returns or she’s busy and they’ll leave my number for her to call me back. Still nothing. This process went terribly and their follow up is even more terrible. Will not spend my hard earned money here again.
Vondra Lewis
Mar 18, 2022
Well when I went to the store I didn’t think I was going to get approved but I did I was so happy and the guy thatHelped me was very very good he was patient with me and he just helped me he was fun to work with and I felt like I gained a friend that day I really appreciate y’all giving me a chance to on your furniture and I plan to be a long time customer and thank you again and please give Forrest 20 stars he was great marvelous he’s just really really great guy thank you and y’all got a blessing there thank you and have a blessed day
Connie A
Mar 17, 2022
Mo was my sales associate and my experience in the store was great. The issue came in with the delivery process. The first issue was when I had a delivery date with a time frame from 7:30 - 10:30. The delivery guy called at 7:15 and I missed his call. I tried to call the same number back and it was disconnected. My items were automatically rescheduled with no notification to me of the reschedule. I called customer service to find out the new delivery date. Which was also canceled. I then received a call asking if they could do a partial delivery. I agreed to the partial delivery but was never given a timeframe. The day of the delivery I received the partial delivery. I told the delivery guy that the chair that I had ordered was not going to fit in the space I had available. He agreed with me but never mentioned to me that would be my only opportunity to return it, instead he asked me to sign and left. I called customer service 10 minutes after he left to return the chair. I received an email the same day saying that I was stuck with the chair and they will not return or exchange the item. At this point I have called to cancel the remaining items on my order with the exception of the chase that completes my sectional. I will NEVER do business with Ashley again. This experience has been horrible! The lack of communication and poor customer service is totally unacceptable.
Teresa Jeffery
Feb 26, 2022
Gina is the best salesperson ever!!
April
Feb 26, 2022
Had a great experience. Greeted immediately and helped by Gina who was amazing. I will definitely be back.
Alexandra Edwards
Feb 15, 2022
Adajah helped us purchase our sleeper sofa. She was very pleasant and super efficient. We came in for one specific item but she showed us something else that was comparable and available way earlier than the original item.
George B. Washington, Jr.
Jan 26, 2022
My wife and I had an awesome experience shopping at Ashley Homestore Outlet on S Blvd in Charlotte NC! From the time we walked into the store nothing but love, professionalism, knowledgeable of products and trends, and professional courtesy! I would highly recommend this store and ask for Chad the stores GM and sales associate Devon or Alex! Outstanding Service! Tell them George Washington sent ya! You may get a discount! Seriously! Keep up the great work Devon!
Cynthia Eggers
Jan 10, 2022
This place is a scam, scheming store. I bought a power recliner December 4, 2021 and and the motor stopped working before Christmas. I bought the protection plan for both chairs that I purchased. I have since been told it was an ‘as is’ item. Why would you pay full price for an ‘as is’ item? They never told me it was an ‘as is’ item, nor is it on my paperwork anywhere. They just want to make a sale. We spent over 2000.00 for 2 chairs. One is a piece of junk. I would rate them a zero if it was possible.
Manish Thakral
Dec 31, 2021
Nice staff and great manager.
Phyllis Patterson
Dec 30, 2021
Mo was my salesman he listened to what I had to said and what I needed. He showed me different chest dressers and I end up finding the one that matches with my bed and said it could be ordered. I enjoyed his personality and expertise in knowing his job. Thanks I will be back.
S Jake
Dec 24, 2021
Mo was our salesman and he did an outstanding job helping our daughter find and secure a living room set. Very patient and professional but most of all he is a good listener keying on what she was saying and actually caring about her. Recommend Mo!!
Aleah Chrisco
Dec 08, 2021
While looking for an affordable couch after abruptly moving, I thought I found what I wanted at Ashley, and I did, but the process getting it was absolutely unacceptable. When I first entered the store I wondered around looking for someone to help me. Finally (who I assume is) the manager asked if I needed help and I said yes. He went and grabbed someone from the back who was on her cell phone and seemed annoyed she had to help me. She did, however, and we placed the order to be delivered in a few weeks. Perfect timing because I had a friend coming to visit my new apartment. Well, the movers show up and since it wouldn’t fit in the elevator, after watching one of them man handle it over his head for approximately 30 yards alone, they couldn’t possibly carry it up 2 flights of stairs with two people. They loaded it back on to the truck assuring I’d hear from Ashley about next steps. Days went by of me calling customer service representatives trying to figure out what was going on who were rude and less than helpful. I finally read the online policy that stated if it was over 3 flights of stairs they couldn’t deliver it. Let me remind you, mine was 2. I called the store directly and was told that the lady that sold it to me would call me back because I was indeed correct about said policy and they should have delivered it. Instead of calling me, she instantly put in a new delivery request to have it delivered A WEEK LATER to avoid an upset customer and what probably would have been an unpleasant conversation. After my guests had arrived and left, the day before thanksgiving when I was supposed to leave town but I wasn’t going to chance it being delayed ANOTHER week, the couch was set to be delivered. No call, no explanation, just this is what it is. Needless to say, I am very disappointed in the customer service I received at this specific location. The second movers took it up the stairs no problem and I have no complaints about the couch which is the only reason I’m giving 2 stars. Take your business elsewhere. They may have good prices but not worth the horrible customer service.
Gary Wright
Nov 29, 2021
Sande exceeded my expectations. Great deals and awesome customer service. Walked out of there with bedroom furniture, mattress, lamps, end tables, side tables and a recliner. Would recommend this store.
V Evans
Nov 15, 2021
Spent 30 minutes in the store and received no service. There were 3 sales employees available. The other customers were spoken to. I plan to spend my money elsewhere.
James Miller (CoolGiant92)
Nov 14, 2021
Sales associates were nice. Good selection on furniture
Angela Smith
Nov 13, 2021
I purchased a couch set back in August. I have already had to wait an additional month to receive my order on top of that my phone number was transposed in your system. Therefore when I received my first order I did not get a notification thankfully I was already home. I noticed this mistake and have called Ashley furniture not once but twice to get this corrected. Today I was supposed to get my couch set delivered once again I did not receive notification because your company keeps texting the wrong number. Which is not my fault in my paperwork the number listed is correct. I’m beyond frustrated and disappointed in your company and the lack of willingness to solve customers request due to I have contact your company to have something corrected that was not my mistake. I just called again and the order was attempted to be delivered not even during the timeframe I was advised. I was contacted yesterday by a phone call once I did not respond back to a text(due to once again incorrect phone number). She told me my order will be delivered between 3pm-6pm. They attempted to deliver it out of that timeframe therefore I was not home. I honestly have no trust now in what you guys say you will do and will never purchase another item from Ashley furniture. This was my first purchase and will be my last.
K A
Nov 09, 2021
Don’t buy here! I got a desk and is still in the box, never opened and they won’t give me a refund! After 10 days of purchase.
Zoltán Balázs
Nov 06, 2021
I have not ever been to a store before where the staff started arguing with me and were so rude. We went to the store with the purpose of purchasing a sectional that we had decided to go with. Obviously, they are not getting our business...
Rosalyn Gavin
Nov 02, 2021
My experience at Ashley’s Furniture Outlet was Awesome!! My daughter and I walked in and was greeted by Gina. She helped me find a dinette set that fit my taste and budget. They’ve set it up for me to receive my dinette set in 2 weeks. It’s scheduled for delivery this week and I’m so excited. Gina and the staff on South Blvd were Great!! 5 out of 5 stars
A Kimbrough
Oct 27, 2021
No one wanted to assist with sale never again
Michelle Jackson
Oct 25, 2021
If you have any issues in this store Chad Roberts will make sure you are 100% satisfied awesome Customer Service!
Kamille Surall
Oct 25, 2021
I worked with Nicole she was very pleasant and knowledgeable about the furniture displayed on the floor. She answered all of my many questions and even researched shipping of my furniture after purchase. I will definitely be revisiting for more furniture in the future.
Adriana Catapano
Oct 22, 2021
(Translated by Google) I like the furniture in that place, too bad I walked the whole store and I didn't find a single employee who asked me if I needed anything.(Original)Me gustan los muebles de ese lugar, lástima que camine toda la tienda y no me encontré ni un solo empleado que me preguntara si necesitaba algo.
Monica Smith
Oct 18, 2021
Sande exceeded my expectations. She was extremely knowledgeable about all types of beds, mattresses and furniture right down to the type of wood finishings. I was extremely impressed and must say that it was welcomed surprise.
Laura Berry
Sep 27, 2021
Great prices and I’ve had beautiful sectionals both times
farrukh Bek
Sep 18, 2021
When you put coouple sofas and rest of them at brand new price, it should not be called outlet.
Samantha Lopes
Sep 10, 2021
The worst experience buying a sofa!!I bought a sofa on May 15, 21. It took 2 months to be delivered. The same day I reported that the sofa was damaged. So, I opened a request and they told me they were going to deliver a new sofa in a few months again due to the pandemic and I patiently waited more 2 months to receive a new sofa without damage.To my surprise, on the second attempt at delivering a sofa that should have been new, the delivery man himself opened the box before taking the sofa to my apartment and saw that this supposed new sofa was even worse than the one I had in my apartment. On the same day I opened another request and I was told that a third attempt would be made to deliver a new one.The same employee who came to deliver the third sofa opened the box and saw that the third one was also damagedd. In this third attempt to get a decent sofa with no damage, I refused the delivery again and said I would ask for a refund of the amount that I paid.So, I made a request and the person told me that the full amount would be refunded to my account after picking up the couch at my house. But I just checked my bank statement and saw that the amount was not fully refunded!!! It's missing almost $100 dollars!!!!I am extremely angry about this whole situation and disappointed with the customer service. I waited 4 months, paid cash in full for a new sofa and tried to receive it for three times. It was horrible and I still have not been refunded the full amount. It was not my fault that the purchase was not concluded. I just wanted a new sofa with NO DAMAGE!!!!Thanks to all this misfortune and all this time with no solution to my problem, I'm having to sit on the floor, as I'm without a sofa and without the full refund of the amount spent on this purchase.It's unbelievable that they could even keep 100 dollars of mine after all this time and upsetting situation that I have been going through because of ashley homestore.On top of that, yesterday they delivered a box in my home with parts of the sofa and said that it was a mistake and I have to dispose them. The customer service never can help, they always say they are sorry, but there is nothing they can make. It is the worst customer care and experience that I have ever seen.I will never recommend that store for furniture, and I will never buy in this place again.
Kimberly Smalls
Sep 08, 2021
Forrest was phenomenal as well. Another five star experience!
Mary Heim
Sep 07, 2021
Edit: don’t buy furniture right now, it won’t arrive for multiple months :(I was greeted kindly when I arrived, Chad was very friendly and helpful. I never felt pressured to buy. I purchased a sofa and felt really good about my decision, Nicole gave me all the info I needed and was very kind while checking out. Great experience!
Jessica Brentner
Aug 23, 2021
Great service and didn't make us feel pressured into buying anything! We felt comfortable and cannot wait to get our furniture! Thanks for a great experience!
Nicholas DeMichele
Aug 19, 2021
We were looking for just a bedframe. As soon as we walked in we were greeted by Alex. She was extremely helpful, respectful, personable and knew exactly what we wanted when we described it to her. She brought us right over to it and had to be pulled away to assist another customer that was already there, which is perfectly understandable.However, then the GM of the store came over and was not at all Alex. He didn’t know that I too am a salesperson and gave off such a bad vibe. First he says “hi I’m the GM and welcome to my store” which is a touch of arrogance to me. Then he proceeded to be very vague about the warranty cost, shipping, and bundling discounts. Saying “I don’t know what it would be until we work up a quote” and “if you finance for something like $4000 I have a better chance of getting you a finance loan, then for just $1000.” He was extremely overly pushy when exclaiming to us to buy the night stands and dressers with the bedframe saying “most people regret it.” We don’t have enough space and I told him that. He eventually left and tank god Alex came back.We did some more chit chatting and then she worked us up a quote and broke out the warranty the shipping and the bedframe along with all the details I wanted to know. Just as we were about to sign for it, here comes the GM. Saying that we would again regret not getting other items. Like for real?! The bedframe with the warranty, shipping, and tax was over $1200. I then had to actually explain myself as to why I wouldn’t fit.All in all, the experience would’ve been perfect if not for the ridiculous ego of a pushy salesman that became a GM. As a sales leader, he should know better and let his sales team take care of it.I highly recommend Alex for everything and all your purchases!!!
Fred Keffer
Aug 17, 2021
The lack of communication between these people is Atrocious, the first time it’s understandable but the second time just makes no sense, spent 3 grand on furniture to be treated as an after thought. I work in a customer service field and can tell you this place missed it by a long shot. Still haven’t received my delivery that was supposed to be delivered the 12th. I understand that things happen but im more upset that they didn’t even attempt to call me or tell me my order has been rescheduled, not only that we have to wait 7-10 business days to cancel something we never received. I would fully recommend taking your business elsewhere because this doesn’t make any sense to me.
Ricinique Bradshaw
Aug 16, 2021
HORRIBLE HORRIBLE PLACE! Never shop here if you can help it.. I paid off my furniture back in March and to this day I have not received my furniture and it’s been 6 weeks months! Manager in store doesn’t care and showed no interest in being concerned on why I haven’t received the furniture I payed for.. Currently getting money back but wasted a lot time and energy with horrible customer service
Ryan Barker
Aug 13, 2021
Great customer service, high quality product
darryl rogers
Aug 06, 2021
My experience at Ashley's was great... Awesome..... The sale person was so professional and patient... Highly recommended
K. Mo
Aug 03, 2021
The customer service is phenomenal. The furniture is of high quality and the prices are affordable! Nicole and Bradley are amazing. Bradley is always looking out for what works best for his customer...never a pressured sale. He's the reason why I shop at this Ashley Homestore Outlet. I won't buy from anywhere else! Nicole knows her products and always greets you with a smile. Once you stop by, you will be coming back for more. I've purchased my entire living room set, kids dressers and mirrors, bar stools, large desk... etc. I'm so glad that I found this store!
steve singer
Jul 29, 2021
Sometimes first impressions fool you. After my first visit I’m Luke Stephanie would have given it to a 2star review. I had a couple of simple questions that I could not get a straight answer. We are close by so I thought I would walk in one more time. People were friendly, service was amazing, we were able to pick out what I needed for my living room after about half an hour of “struggling” to figure out exactly what I needed. Couldn’t be happier. Glad I didn’t go with my first impression
Imani Marant
Jul 26, 2021
Very nice people. I enjoyed the experience especially since I just moved into my first apartment.
Demetria Smith
Jul 19, 2021
Walked in and received help immediately. Shared what we needed, found it, placed the order and was out very quickly. The biggest plus is that it will be delivered by end of the month.
Kiwanna Hardy
Jul 13, 2021
I purchased in full a sofa from this establishment in April 2021 along with two pictures. Once my sofa arrived, I noticed that one of the delivery guys dropped my sofa on the concrete from the truck. They began to argue a bit saying " you see how easy that is, remember this is brick right here". I responded" yes, because my mother will be extremely disappointed if there is damage to this couch (as she gifted me the money for it). I scanned the couch to check the area where I noticed it fell and didn't see anything. I signed the release documents and the delivery guys left. Five minutes later, I noticed a long vertical scratch in the front right leg of the couch. Unfortunately I didn't notice the front details if the couch (sigh). I immediately called to speak to the delivery guys and was informed that there is nothing that they can do since I signed a paper staying that the couch was fine. I am so appalled that I spents over $1000 for a couch and two pictures that I waited 3 months to recieve and now Im forced to look at a scratch that I didn't create on my furniture. I will tell everyone to not waste their time nor money at Ashley's homestore as customers are NOT their first priority!
KimberlyEllis Krakowski
Jul 11, 2021
Wonderful experience! Thank you to Forrest Tindell for his help. He’s a great decorator but even better in customer service ice!
Evelyn Whitesides
Jul 06, 2021
Love this store.!
J R
Jul 05, 2021
I just bought a five bedroom house and need furniture. I walked through the whole store and not one salesperson talked to me.
Tamekia Alexander
Jul 01, 2021
Ashley Homestore deliver my furniture but a middle piece was missing from my couches. I was the last delivery. They never reached out to me. I had to keep calling them anout my missing piece.
edwin gonzalez
Jul 01, 2021
Moved from New Jersey & I found my favorite place to get my furniture. I got my bed room set with mattresses, TV stand, & work desk from them. I'm going back to get my couch set for my living room. I want to thank everyone for treating me like family but I want to give a big shout out to Fany Pego for helping me pick out the right bed room set & responding to my e-mails about my order, when it's coming, & the total process.
lucia faura
May 24, 2021
(Translated by Google) There is not much variety(Original)No hay mucha variedad
S W
May 11, 2021
I strongly recommend going to another location. This sales team will say anything for a sale and lacks customer support. The manager Bradley Sullivan is no better and tries to coerce customer into purchasing more items and offering a slight discount if they have a customer service issue. Save your money and go to ROOMS TO GO. Worst experience I have ever had purchasing furniture. They should be ashamed of how they treat people.
Molly Gifford
May 04, 2021
Got a large amount of furniture here for our new house and they have unbeatable prices and hooked us up! They were super patient both times we went in with our 2 young kids. They were running around like crazy and I was so embarrassed. Great service. Roderick was our salesman and he was a pleasure to work with. He ended up ordering us the wrong bed for my son so I was a little disappointed regarding that, and our dining table didn't come when it was supposed to, several weeks late. But that was nothing to do with them so we are happy satisfied customers! I loved how fast we got all of our other furniture and was able to take a lot home with us that day in the Uhaul. Check them out for good quality discounted furniture!
Mari Lopez
Apr 29, 2021
(Translated by Google) Terrible service.I bought a set of furniture more than 2 months ago and they have not arrived and when one calls the lady from customer service and credit, the only thing she can say is that she does not know how to give information because it does not correspond to her.They cannot give an exact date when things are ready.But well they are tempted to receive punctual payments but they are not punctual, I am about to give the last payment and the furniture does not arrive. It really is a disappointment and terrible service.I never buy in that store again, it was the first and last time.Seeing the reviews is even more worrying than bad 😢 that is not done.(Original)Pesimo servicio.Adquiri un juego de muebles hace mas de 2 meses y no han llegado y cuando llama uno la señorita de al servicio al cliente y credito lo unico que sabe decir es que no sabe dar infomacion por que no le corresponde.No pueden dar una fecha exacta de cuando estan listas las cosas.Pero bien que estan a tentos para recibir los pagos puntuales pero ellos no son puntuales, ya estoy por dar el ultimo paga y no llegan los muebles. En verdad es una desepción y pesimo servicio.Jamas vuelvo a comprar en esa tienda fue primera y ultima vez.Al ver las reseñas es aun mas preocupante que mal 😢 eso no se hace.
Meiji Nguyen
Apr 22, 2021
I just ordered the bed set is now selling over price at online. It was the same store, same website and same style of items, but price in store wave big different. Online guarantee price match, when I requested to fix the price, both seller and store manger said they can't, cause they was a separate owner. They forced client in the way they are selling, $200 dollars just are stealing! They also said I had to pay 10% re in-stock with items that I want to return. The funny thing is I did not sign for a contract a term of conditions for purchase. My order can't even track online. SCAMM!!!!!!
Deunta Norman
Apr 17, 2021
Sales representative gave sincere advice and negotiated reasonable deals on furniture with great customer service.
Shalonda Jones
Apr 13, 2021
Excellent service. Staff was super friendly and helpful. Was looking for a mattress. Manager Mo Sutter made the entire experience nice.
Just Machell
Mar 17, 2021
The delivery people did not put my bed together correctly. They told me that one of the slats was extra for if one broke. The other people fixed it...so I pray. They persuaded me to use the 90 day same as cash, but what they didn’t say was that they don’t take out 3 equal payments.
Alejandro Guevara
Mar 16, 2021
Kali the manager in store really helped me address an issue i had with an order. Went above & beyond her job duties. Glad that she is in the position she is in well deserved. Thank you so much for your help Kali great representative for Ashleys! Will definitely be back to make orders!!
George Cupec
Mar 13, 2021
If you're looking for nice furniture that is a bit cheaper than other retailers then this is the place to go. I got a couch here to put in my apartment and it was well worth the money. PETER was very helpful and has continued to be helpful as I continue to ask him different questions. The shipping was supposed to be a couple months and I ended up with my couch in just over three weeks. While delivery time is out of their hands, I believe they did an excellent job.
Elizabeth White
Mar 09, 2021
Horrible!!!! 2 months of waiting and this is what I got with my bedroom suit! Mo was great when we went...Mo, honey!!....go to a different job where u are valued!
Travis White
Mar 09, 2021
If I could score them a negative 100 I would! The store manager will make you seem everything is great and then it'll take months to receive your product! There is better furniture other places....Facebook market place or Value City. Value City was much better than this place! I can't believe I wasted money here. The product is FLEMSY!! Please shop somewhere else. You can even tell the workers are under paid and THEY know people are being tricked into buying their merchandise.
liz white
Mar 09, 2021
Do. Not. Shop. Here. Please read BBB reviews before you buy from here. They harass you into buying things you do not need and then it takes 2 months to receive the product. You will get NO UPDATES while you wait and you will be lucky to get the product without damages. If you do buy from them HAGGLE THE PRICE LIKE HELL! DO NOT pay the sticker price because the product is NOT WORTH IT! It's particle board made in a warehouse without care. The workers there are nice and I'm sure they are UNDER PAID! Do not buy from the new store manager as he will try to get over on you! There are better places and I regret buying bedroom suit from them!
Julgene Gratitude
Mar 02, 2021
I will NEVER order from Ashley's Furniture again from Customer Service to Management to the Shipping Department! THE WORST EXPERIENCE EVER! Do NOT Shop Here!!
stephencfloyd
Feb 27, 2021
I am in absolute disbelief about my experience just now at this Ashley Home Store. I walked in to do some preliminary research on bed frames for an upcoming move and bed upgrade.The general manager, Bradley, approached me and asked if there was anything he could help with. This not being a “buy” trip, I said “don’t worry about it.”I can’t imagine what Bradley’s upbringing was, but immediately he launched into a diatribe about how that’s no way to treat people, how rude I was, and to “kindly get the hell out of my store.”Who’s the rude one here? The shame is they had some attractive pieces, but I’ll be taking my business elsewhere.
Phyllis B
Feb 24, 2021
Looking for a great last minute deal to surprise my parents. Forrest T. was very friendly and helpful and we found exactly what we were looking for. The store was neat, clean and had many beautiful furniture pieces to choose from.
Dionne Hanna
Feb 20, 2021
As soon as I stepped in the place I was greeted by Mo..excellent customer service off gate! I was looking for a table...GOT IT!! Credit approved , got exactly what I wanted and the whole process only took about 30 mins maybe less..if you come here ask for him he's great..Thanks Mo!!
Your Review Guy
Feb 20, 2021
My husband and I spent over 20 minutes looking around the showroom and the employees who we’re not even busy who also even made eye contact with us didn’t even greet or approach us to asked if we needed help.
Rob McCarver
Feb 20, 2021
A pathetic company... one chair to replace and they wouldn’t do it... NEVER will I ever buy from them agin
Natty Nat
Jan 13, 2021
Not ideal OUTLET prices...especially in today's climate. I need a good deal! Update* found the perfect couch and it didn't take all year to have it delivered and set up! Very happy.
Razor Sharp
Jan 11, 2021
Just not good please go elsewhere and shop.
Jeff H
Dec 02, 2020
Staff was OK, but giving them the benefit of the doubt was supposed to have a 3 week delay for some furniture that was back ordered. 3 months later they can't figure it out and waiting on my refund. Better off going somewhere else.*Update*Got the dresser delivered finally, and it was damaged. Had some chips and one of the drawers were broke. I went ahead and added the photos. Ashley furniture is trash and dealing with their corporate is mind numbing, while trying to get a refund.UpdateIf there is an issue best bet is to go through the store. Their corporate offices are completely useless. The store was able to get me a perfect condition floor model and got some money back.
Sabrina Parks
Nov 26, 2020
This store is a rip off. They say that stuff is free and it isn’t. They always saying they are giving a discount but god knows all things. I wouldn’t buy nothing else from Ashely furniture. They are scammers and liers. I wouldn’t recommend anyone to do business with this store on south Blvd. Do not do business with Mo.
Rudy Kah
Nov 17, 2020
Its been such a horrrible experience shopping at this store. I ordered a bed and matrass way back in August. I was told I would get the first delivery on September, which they later called and said they could not make it to my stop because it will be late by the time they get to my house. They have been unable to give me a delivery date since then. When I call customer service, they keep giving me a delivery date estimate and I am still waiting on my delivery. I wish I could give a 0.
Jameilyara Moore
Nov 11, 2020
I am highly aware of the barriers that businesses have to overcome with COVID-19 but I purchased a desk and shelving unit, money up front, mid August and was told my delivery would be here within the first week of October- a date I was completely understanding of. The day before delivery, I received a call that they would actually be delivered on the last day of October. Not great news but better late than never. Except on the day of delivery, despite the tracking info stating both items were on their way, only the shelving unit was delivered. According to the delivery men "the desk didn't make it on the truck". I called the help desk immediately and was told they didn't know where my desk was. After being tossed around from representative to representative, I was informed that the desk would be delivered on November 11th. Well today is the day and NO confirmation email or tracking information. Of course, I call in again and its the same answer "we don't know". Well I do know that I'm never giving them my business again. Why offer something you cannot sell? I've been working from home in the main living space on the couch since August because this desk never arrived! I've been an inconvenience to my household for months because this company was COMPLETELY an inconvenience to me. The only decent part of my experience was the incredibly patient salesperson at the outlet, Peter, who sold me the desk and its not possible for him to have known this all would've unfolded so I can't hold this against him. But if you want to get what you paid for when you are told you will get it- simply because thats how a BUSINESS works- ho somewhere else. I know I am.
Kimberly Raybon
Oct 31, 2020
Quick, prompt service!!
Will Farrish
Oct 25, 2020
Although tags state "Take Home Today", this equates to 6-10 week turnaround time. Pathetic! Also 3 different prices - retail, online and Homestore (Outlet). With this philosophy, cannot imagine the doors remaining open much longer Super frustrating experience...
Jon DiPalma
Oct 16, 2020
I've never left a review for anything before, but after this experience I felt compelled. I purchased a piece in July with the promise that it would be delivered in August. August rolls around and two days before the piece is to be delivered they push it to October 2nd, fine. October 2nd comes and goes with no communication or reminder or time window. On October 3rd, when I am out of town, I get a text that my piece will be delivered in 15 minutes. Obviously I couldn't make it and call customer service the following week. I was told that they could deliver it in a month so I kindly asked for a refund, the lady on the phone was very pleasant and put in my request telling me someone from the store would call in the next 24-48 hours. Well, it has been a week and still no call. Avoid this store at all costs, horrible with communication and they do not care about customer service at ALL. Try a different chain or Ashley.
Mike G
Oct 10, 2020
UPDATE: as of today October 10, if I could give 0 stars, I would. So after everything we went through, nobody called us back from the refund department. After multiple calls to both store and corporate office, the delivery of a replacement was finally scheduled and delivered in September. You would think that would be the end of this horrible experience- wrong. The saga continues. The high quality product (as advertised) was defected and couldn’t be assembled. At that point I told the delivery guys (super nice and professional) to just replace the defected piece with the one from my accent cabinet that they were replacing. To my surprise (not), the old cabinet (which was being replaced) could not be disassembled because it was all glued in!!!! So then, when we called to reschedule yet another delivery for a replacement, I have been told that it was schedule for October 10. Today, October 10, no delivery or signs of an accent cabinet. When I called to complain, I have been told the new delivery date is end of October!!!! now, 4 months after the order was originally placed, I am still without an accent cabinet and being bounced between the store and the corporate office. TERRIBLE!!!! at this point, we have asked for a full refund (again) and have been told that one cannot be granted - just store credit. Who in their right mind would want to deal with them again!!!!Now I am waiting for a manager from the corporate office to call, because the store manager (Kelly)told me she cannot do anything for me, while being extremely rude and I had to ask her multiple times to stop interrupting me and listen to my experience. At this point, I don’t even know who can help to just get me my money back, so that I can go elsewhere and finally get an accent cabinet for my house!——————————————————————————-Terrible terrible terrible experience all around - product quality and customer service. Product was delivered defective (literally falling apart) and even though the pictures were sent right away upon unwrapping, customer service failed miserably in handling a replacement or a refund. First, they tried processing a refund with no luck. Then, somebody said that I was processed incorrectly and they can get us a replacement, which we agreed to (not sure why at this point. Then they gave their best effort to replacement, with a lot of issues and errors, and after more than two months of waiting and countless delivery date moves, we are still waiting for somebody competent to do it right.At this point, we have asked for a full refund and now need to wait for a refund department to get back to us. With how things have been going thus far, I wouldn’t hold my breath.
jackie simpson
Oct 06, 2020
I ordered furniture from Ashley Furniture Outlet Charlotte NC in August. When I received my dining room furniture I received 2 wrong chairs. Sent them back and received them again the following week. Now I have been waiting for my sectional for which I was advised would arrive Oct 8th, now they are saying it won’t be here until Oct 15th. This is unacceptable and very unprofessional. I spoke with a manager who could not assist with this matter. I am so frustrated at this point.
Ravi patel
Sep 21, 2020
Great outlet
Fr33 Odyssey
Sep 20, 2020
Terrible experience here!!!!! I won't be back ever!!!! Took entirely too long to get my stuff and I still didn't receive what I was expecting. I never thought I would have this terrible of a time just trying to get furniture!!!!! 0 stars!!!!
Cobey Steed
Sep 18, 2020
Customer service if horrible
Golden Perkins
Sep 17, 2020
The sale associate Gerard R., was awesome and very personal and professional.
Grisela Recarte
Sep 03, 2020
So I went to Ashley HomeStore in 5345 South Blvd it was at 7:00pm today. I was going to purchase some couch’s and other furniture and so a employee approach us he was called peter and very nice and Very professional .So we were ready to purchase them with Cash and Peter was asking for help to the general manager a couple of times .the general manager did not want to help him was Had a VERY bad attitude and so UNPROFESSIONAL in front of us The customers. He yelled at Peter so loudly that we left I think they should replace the general manager he’s too UNPROFESSIONAL .I really don’t think that should happen in a place so knowed like Ashley HomeStore.
Robel Mamo
Aug 27, 2020
Bad customer service
Karah Sanders
Aug 18, 2020
Not pushy you can tell them what you are looking for and they will show you what they have. They will give you quotes but not be overbearing to get you to buy if you are unsure.
YaBest Girl
Aug 03, 2020
I Would Advise That NOONE Ever Purchase from this store EVER! I made a purchase back in May 2020. A total month delay. They overcharged my account, I received my merchandise broken and when I went to the store resolve the issues I had had with them they brushed me off and said that I had to call their 3rd party reps (SYNCHRONY) that has the worst CS ever. I will never! Lesson Learned.
Angelia Lentini
Aug 03, 2020
If I could give them 0 stars I would. I order my sofa from them on 6/12/2020. Not once was I told that they have to make the furniture once the order was placed until today when I got a call telling me my sofa won't be delivered until the 26th of August. So you have called me twice and told me my sofa won't be here when I desperately need it and you are giving me nothing for the inconvenience that you are causing me. I will NEVER shop Ashley furniture again.
Melanie Hohlfeld
Aug 01, 2020
Clean and friendly staff. Prices were better than we expected.
Neeraj Chandra
Jul 29, 2020
So I purchased a bed and among several other things here. When I got the bed, the headboard was installed incorrectly, (I paid for delivery and installation). I have reached out to Ashley Furniture several times at this point, (more than 5) and filed a BBB complaint. They came out and tried to repair the bed, but the bed is now unstable because the headboard was installed incorrectly. Today they finally came to replace the bed; however, they sent me a bed with a stain on it. I just cant believe how many times this company can screw up. I refused delivery. All I want is my money back and they are refusing that. Saying we are past the return period. When I first reported the issue, it was within a few days of delivery. Mind you I also have the protection plan they sell for this bed. And seems all those extras and just another way for them to get money from you. Should have just installed the bed myself. At least I know I am more skilled as a handy man (being an IT nerd) than the professionals at Ashley Furniture.
TinuBaby88
Jul 12, 2020
If I could rate a 0/5 I would. As someone suggested the actual store experience is a 4/5 but everything else is downhill from there. Wanted a dining room set and would have preferred to have taken it same day from the store however, that wasnt an option. Delivery was supposed to be on the 17th of June and when I called to inquire about the dining room table it was supposed to be delayed and was supposed to arrive on the 26th of June. No problem there. Received a message and delivery was supposed to come on the 24th of June and I was not going to be available. Quickly called customer service and received a deadpan reply "a message was left at your number stating delivery was the 24th and there is no other record of a phone call placed. If you want your delivery rescheduled you have to pay $99 dollars fee". After going back and forth and even going back to the store, the same conclusion. I would suggest not to have anything delivered if you can as customer service is NOT willing to accommodate any changes to delivery (especially when they were the ones that delayed the original delivery date). If you are not picking up your item from the store, don't waste your time.
Alyssa Trobl
Jun 25, 2020
Awful experience! The delivery team left with my furniture because of "inclement weather" even though they could have brought the furniture through the garage. The next delivery, I was told the couch wasn't available anymore even though it was supposedly in the truck a few weeks before. Now the couch delivery was cancelled again a couple weeks after the 2nd delivery because the item still isn't available and they weren't able to tell me when it would be. I have called them once or twice a week because I have never been called back when I'm told I will be. Even the sales rep doesn't get back to me about anything. Overall, customer service hasn't been helpful because they imply it is my problem and not theirs.
Elizabeth Shumaker
Jun 15, 2020
Team feedback: Thanks Dan Bruening for being quick amazing, and offering delivery at 1/2 off so I can stay within my budget. I appreciate you and Sandy(I believe she said she is the store manager) today. Also, thanks for noticing I was on restricted time, you picked that up without me telling you! I think you're in the right industry and hope you enjoy your career! Thanks so much, great team, great quick experience.Store Layout: Messy but you find what you need, much smaller than the Rooms To Go Outlet so there isn't much to choose from. Also they order pieces from their warehouse so the furniture is not always readily available. The prices are decent! You should probably check around though if you have time.
Veronica Adams
Jun 13, 2020
It was awesome great salesman and great furniture
Leigh Flowers
May 15, 2020
Great customer service and the sales staff is friendly and knowledgeable. Bill Jones is a great resource and was very helpful without chasing us around the showroom 😂. I didn’t purchase anything that day but I trust his opinion. Great selection and competitive prices for sure. Stop through, I’m sure you can find something to fit your style.
Yolanda
May 01, 2020
This company is bs. I will let all my family/friends on social media know NOT to ever purchase from this company. I have been trying to call and get someone to answer phone & chat for over two weeks now. I keep getting pending charges and no shipment info. I understand shipments taken longer due to this pandemic. But someone should email or answer the phones. My bed came wrong pieces & wood/slats broke and bed came apart it’s only been 4 months. All the reviews show the same thing. Smh. Never again.
Jean Mccorkle
Apr 13, 2020
I purchased a dinette set and entertainment center from them. The furniture is nice but what I have a problem with is their delivery system. I paid 99.00 to have it have delivered. But Ashley took no responsibility for their workers who assembled the furniture. They tell you to look at it carefully because once they leave if you find a problem it's on you. Well, in less than a month one of the screws holding front of one piece came out . No back screw holding it. They chipped my furniture in the back. They improperly screwed one chair together . But I have no recourse. I will not purchase anything else from them. My fault. Please take the time, avoid distractions, which I had, and look at your furniture carefully. The furniture is nice but assembly made it inferior. 99.00 should mean something.
Anastasia Popescu
Mar 24, 2020
If you will go there, ask for Chantal. She was so friendly, flexible and always ready to help. We spend more than two hours picking our bedroom set, we got a very good price. Even when we decided to cancel our order, because we changed our mind, Chantal was very nice to us and helped us through the process. Even my son told me that she was so nice to him. We will go back for the other furniture and will ask for Chantal what I recommend you too.
Marissa Anon
Mar 19, 2020
If I’m rating the actual location they’d get 4. Everyone there is really nice. If I’m rating the online store they get 1. Not only was my furniture delivered on the wrong day but they shorted me chairs for my dining room table. I paid for six and got four.So I really suggest going in to the actual store to get your stuff.
Ju Holman
Mar 15, 2020
Clean store
Shannon Quinn
Mar 15, 2020
good prices
Tirzah Andrews
Mar 12, 2020
It was a great experience. Many blessings to the family I met there. Excellent customer service by an African American male who was very attentive. Thanks for the opportunity window shop and I saw some great deals I hope are still there when I return. 😁
Dan Hogan (hogie)
Mar 05, 2020
Great establishment!!
Ryan Griffin
Mar 04, 2020
Store staff and prices are great but corporate has worse customer service than Wal-Mart. I recommend that you don’t make plans because they will delay orders without any hesitation.
Shante Culp
Mar 03, 2020
Nice furniture very nice and helpful staff. But for it to be a outlet store the prices where not outlet prices.
daisey Durant
Mar 02, 2020
Got a great deal on automatic reclining sofa
Richard Griffith
Feb 29, 2020
Salesman was good. Manager really worked with us got what we wanted. What do you say too much about the people that work in the office.
De'Nyce Eubanks
Feb 27, 2020
Just got my new couch delivered and it was damaged in the delivery process. The manager insist it was an as is sell, but the product is not in the same condition as when we purchased the item. We asked to AT Least be compensated the $100 delivery fee and have basically been told there is nothing they can do to mend THEIR MISTAKE. I'm happy we have before and after pictures and will be contacting the corporate first thing in the morning!
Steve wright
Feb 18, 2020
Great customer service even though it was a small purchase!! Gotta love that.
Tash L
Feb 07, 2020
My niece found her mattress and I found a great reclining sectional.
shakirra burns
Feb 02, 2020
The staff that did attempt to help gave incorrect pricing and incorrect delivery price. I believe they do things to work with numbers at the end of the night to put money into their own pockets. Real shady! The person assisting me saw cash and tried to swindle me out of extra money anyway she could. Thirsty sales people at their best. Take a man with you for sure
Nikki Harris
Jan 28, 2020
Bought dining room chair and bed frame. Delivery push back due to items out of stock 5 times. They call 2 days before delivery to tell you that your items are not coming for another 2 weeks. 5 times my delivery have changed. 5 time I had to request time off only for it to be rescheduled at the last minute. Still not furniture
Lonee BROWN
Jan 25, 2020
It was very nice and pleasant.
Julia K
Jan 23, 2020
Great store, too bad the hands you are placed in after fail.Although manufacturing back orders are many times out of several hands, the idea that if a customer needs to rearrange delivery and does so in less than 48 hrs, incurring a fee. Yet Ashley can call towards the end of the business day, LESS than 48 hrs before delivery to push you back two weeks is completely unacceptable.If you are working through a bedroom set and this close to delivery, you are going to remove the items you are replacing out of the room. Two weeks with a mattress on the floor. What a blast. - Not doing any further business
Traci Ratzlaff
Jan 19, 2020
Helpful staff. Was looking for something that I found online and was able to locate it in the store, however everyone was very helpful in attempting to find something similar for me to purchase. I did not actually make a purchase at this time, but do plan to go back and visit as they were very knowledgeable and helpful
Jessica
Dec 22, 2019
Made 2 purchases on 2 consecutive days solely based on the customer service received from Mo. He is professional, courteous and listens to what you’re looking for. He will check in with you periodically, but give you room to browse the store, not breathing down your neck to make a sale. He went above and beyond to make these two purchases the easiest I’ve ever made. Thanks Mo! We will be coming back! 👍🏻12/22- Update on my purchase - it took over a month to receive all of my items. It took 2 deliveries and me finally getting sick of the process and going to pick up the rest (even though I paid delivery fees). Almost everything I purchased came either damaged, poorly made (my sectional sofa pieces don’t even fit together properly), or second-hand (you can tell it had been in someone else’s home before) I am absolutely disgusted with this purchase and will never return to an Ashley Furniture location again.
Joe Kerr
Nov 18, 2019
We purchased a mattress from Drew at this location. He was able to step in and assist us when others were not.We went to pick up our mattress and Nydia what's extremely pleasant and helpful.Excellent purchasing experience.I highly recommend the store and to ask for Drew!!👍👍
K Morehead
Nov 18, 2019
Excellent visit and customer service. Our sales rep Dan treated us perfectly. And my wife ended up with furniture she loves.See Dan!!!!
Brian Carroll
Nov 10, 2019
Very good prices
ashraf eskander
Oct 25, 2019
Very good stuff and good price
james johnson
Sep 24, 2019
Super nice people. Good variety of styles.
Hannah Forte
Sep 14, 2019
Our experience shopping for the furniture was great! Mo was very helpful and nice. Five stars for DJ and his delivery partner (didn’t catch his name) they were awesome and professional during delivery and everything looks great. However...we are a little uneasy about the behind the scenes team. Ordered our furniture over month ago and had to have two different deliveries which we planned multiple things around. On our last delivery one of our items was missing and we could not get a straight answer from customer service about when it will be delivered and what even happened. To compensate they offered “as a courtesy” a gift card to one of their stores. Not a good experience.
Jeffrey Edwards
Sep 06, 2019
Great furniture and a wonderful staff!
H B
Sep 03, 2019
Mo is a gregarious person, but lacks ethics.In his haste to make a sale he forgoes explaining crucial details about what will show up on credit statements vs the approved limitsIt came as a shock when I saw two accounts maxed out when I was approved for a bigger line of credit. This ultimately hurt my score.Now I'm back in the excellent credit score category, but no thanks to Mo who I waited to text after paying everything off in less than 8 months.Disappointed and hope to be a beacon of light to anyone else looking to make a purchase from this store.
Sylvia Austin
Sep 01, 2019
The prices was a little higher than I expected.
Martel Harrison
Aug 21, 2019
God awful service. The in store purchase was fine. But afterwards was a complete nightmare. I had to take off 6 days of work waiting for my order. The reason I had to take off 6 different days was because they kept messing up orders and kept delivering damaged furniture! On top of that the pot heads that delivered the furniture left my sectional smelling like weed! In addition to that, they did not assemble everything which is what I paid for! I will NEVER buy anything from this company ever again. If I could give zero stars, I would! HORRIBLE!!!
com1cbook
Aug 17, 2019
Great value.
DIANE PELZER
Aug 14, 2019
The best laundry in my area. I love this place.
Rochelle Fen
Aug 10, 2019
Great service, great prices!
Brandon Rose
Jul 21, 2019
I am very happy with the purchases I made at this location and for the very affordable prices I paid for such high quality furniture. Scarlett was a phenomenal help throughout the entire decision-making process.
Robin Thomas
Jul 19, 2019
I went into the store looking for furniture for my apartment, was greeted by Mo. I have to give Mo credit for being able to talk to people but not for telling the truth. I bought a sofa and chair from the AS IS department, I sat down in the recliner and it reclined and it was what I wanted. They delivered it a week later, my recliner didn't have a latch on the side to recline it. Tell me how that happens? I called Corporate and they said there was nothing they could do. So this was my first experience with Ashley and my last. Honesty is very important to me
Hilary Patterson
Jul 16, 2019
Worst service I have ever had from a business. This was my first purchase from Ashley and will be my last. I purchased a dining table and recliner. The table delivery was 2 days late after I had waited all day the day before for the delivery from noon until 9:30 pm when they finally called me to tell me the truck couldn't make it. When they finally did deliver 2 days later and an hour past the delivery time, when they arrived they told me they do not assemble the chairs that was supposed to be done at the warehouse., How in the world would I accept furniture not assembled? I told them they had to assemble and so they did and put them together wrong. The delivery of the recliner was rescheduled twice and when it was finally delivered it was almost 2 hours past the delivery time. They delivery people left all kinds of garbage and nails in our driveway and road. On top of my frustrations with the hassle of delivery when I did call to find out the status the customer care people acted like they could care less. I'll continue to purchase from the competitor rooms to go who I have always had excellent service and delivery from.
rafael caro
Jul 15, 2019
Good place and low prices
Alexis Ferrell
Jul 07, 2019
We literally were furnishing our entire house with Ashley, over $6,000 worth of furniture. Sandy was very helpful in the beginning and then on my last two orders she told me that my stuff would be delivered in the next 2 weeks. Well after not receiving any calls about my expected delivery and reaching delivery date I went ahead and called the store just to find out that my furniture is now not being delivered until MID AUGUST! If I would have known this from the start I would have ordered something different or gone somewhere else. Also, we have had SO MANY problems with our actual deliveries. My sectional has a screw hanging out of it that the assemblers said “wasn’t anything to be concerned about”, they dropped off my huge accent cabinet that I paid for assembly and placement. They did end up sending someone out a week later to assemble it just to find out my cabinet had been damaged during transport or loading, not sure which one, and now I have to wait even longer for them to replace the part. I’m VERY disappointed and will be canceling the other orders I have recently placed and haven’t been delivered yet.
Stacy Borowsky
Jul 06, 2019
Sandy at the outlet store was amazing! Go to her if you want someone who knows what they're doing to help you.
Cornell Marshall
Jul 04, 2019
Sande Darby Are associate that helped us the sales person that helped us was awesome she was very detailed and very professional and we would definitely recommend anyone using her as a customer representative she would be outstanding
Rod Thompson
Jul 03, 2019
Good home goods for starter apartment
Theresa
Jun 20, 2019
I had the pleasure of working with Dan Bruening for the purchase of a 2 piece sofa. He was the perfect example of what "white glove" customer service is. He not only assisted me with my purchase, but he explained each step of the process clearly so that I understood EVERYTHING, He was very knowledgeable about the products. I described the living room set and he was able to take my description and find the exact sofa I was referring to. He also listened to my sense of urgency and availability and was able to get my sofa delivered on a Wednesday which was my day off. I am truly happy that I had Dan as my sales person for this transaction. He made me feel really valued and I will always purchase from this branch because of the service I received from Dan. Thank you Dan it is people like you that makes a business what it is.
Don Harwood
Jun 09, 2019
I'd post a zero if I could. Short story, spent a lot of money at the store on south Blvd Charlotte. Waited a few weeks, they sent wrong merchandise, told I would have floor model sent to me today, manager, Drew Matlick (if that's really his name) says he won't send me it because it leaves a "hole in his showroom". Refuses to get me paid for merchandise. Shame...stay away from this awful retailer, they will screw you over and eake your money
Avice Koffi
Jun 04, 2019
OMG I have to give this team at the 5345 South Blvd location so many acculades for helping out a SINGLE PROUD MOM. My daughter is graduating with honors so I have to fix up my home so family and friends can come celebrate. Sales lady Kali, sales Manager Mo and GM Philip helped make my purchase AFFORDABLE! THANKS AGAIN TO THIS AWESOME TEAM!❤
Vivian Ford
Jun 04, 2019
I had a bad experience with my furniture. Each time they delivered it broken. 5 times. Took 2 months to fix the problem. Then to compensate me I was only offered the return of my delivery fee in a Ashley gift card.
Anique Tiwana
May 29, 2019
The sales associate was very confused and inexperienced, 3 hours later, the order was still incorrect on the receipt. Kept changing the availability of the order, had to split the order in 2 and both were delayed. Purchased furniture in April, still waiting on delivery that was pushed back to June 7th.
curt chambers
May 19, 2019
Thanks for a quick good experience.
Ms Myrie
May 16, 2019
Scarlet is thee best. I always find great pieces at great prices.
James N
May 12, 2019
Just left Ashley as a first time customer looking for a mattress for my new apartment and got blessed! Mo was super helpful and literally all the staff were happy to help answer any questions. So many crazy deals and sales I’ll for sure be back.
Edward Jackson
May 02, 2019
Great customer service
JENNIFER GRACE
Apr 23, 2019
Best Service Ever!!!I stopped by here on Saturday just to browse the available items. I did need a few things for my home but I did not intend to actually purchase something. However, when I entered the store I was greeted by a gentleman named Mo. He had such great energy and was beyond helpful. I told him I was just looking but I might need a bed. He explained all the specials currently being offered and showed me my best options. He gave me time to actually look at everything in the entire store, without standing with me the entire time. I like to shop alone and I think he definitely caught that vibe from me. When I needed him, he was right there and he had the best smile.I ended up purchasing a bed, and 3 other items. Not only was the service phenomenal but even the GM, Philip stopped and asked me how I was doing and asked me if I needed anything. No pressure to buy and no special sales tactics. These guys treated me more like family. It made me want to buy more because I felt so comfortable.I will definitely be back and I just want to say THANK YOU to these guys for being so awesome. It's rare to find people who go above and beyond in the sales world. Great job!!!
Emppy Corbett
Mar 30, 2019
Everyone was so friendly and knowledgable
vikas singhal
Mar 23, 2019
They are cheaters and big time thieves. Stay away
Bunny Hogue
Mar 20, 2019
Nice store, just seemed a bit short staffed while I was there.
K3V0RK14N
Mar 19, 2019
Purchased a mattress from here last week and was told our delivery would be today. Called them to see what time, and was told it wont be here for another 10 days because it needed to be ordered, and that today was an estimated day. Very inconvienant considering I was told a specific date, and that I had to call to find that out. Also I took time off from work to arrange the delivery. Very poor communication.
Brenda White
Feb 24, 2019
The 13th I went back to cancel my order and the lady that helped me stated that she couldn't refund my money back until 7-10 business days. Til this day I still have not received my refund. This is ridiculous. I have never heard of any kind of service like this. This is not right. I will never shop here again. Especially since Ashley is charging for individual pieces for the furniture, but the store is supposed to be a discount store. Don't make sense.
Apple Moore
Feb 22, 2019
Nice store with decent prices. It is best to shop here during one of their holiday sales.
Michael O'Gara
Feb 20, 2019
Cant do anything right. Delivery is all over the place. They called twice to change my delivery window after the delivery window had already begun. How worthless is that? You change your whole day to be available for delivery and twice they cannot make it in the window and they cant even tell you that til after your delivery window has started and you are already home. My initial window was 11-2. I received the first call that my window changed at 12. I had already been waiting for an hr to be told its not coming until 12 - 3. The furniture did not arrive until 420. This is ridiculous. I had to take a day off work and lose money to be home to receive the delivery. With the initial window i worked with my company to still work around those hours. Becomes impossible when they change the window on you while ypur initial window has already started. I called to complain and was told thats my window and did not even receive an apology. I will never buy furniture from here again and recommend everyone to go elsewhere.
Div'ya Thoughts
Feb 10, 2019
We were greeted right when we walked in. Given a brief understanding of the outlet vs regular store and then best part is we were able to walk around on our own. I hate when they follow you around. Once we had questions there was someone close by which was great. We worked with Mo Sutton. He ver educated on products, material used and longevity of product which was very important to us since we are furnishing a home. Due to the presidents day sale we did make a purchase. We will be back for some other rooms in house.
Miss L Bradley
Feb 10, 2019
Will never give them my business again. Be warned- ANY ITEM BOUGHT PHYSICALLY FROM THAT STORE IS NON-RETURNABLE. they will not make this clear to you.We purchased two clearance chairs and a rug not on clearance. Rug did not go with our decor so we went to return it THE NEXT DAY to be told nothing bought in store is returnable and we have signed to we understood this. The terms and conditions were not explained to us, we thought we were signing to say we knew chairs were not returnable. Some rugs were labeled with bright yellow tags to say non-returnable, many were not, including ours. I have a photo of this but cannot insert it into this post.So upset and disgusted. Feel cheated.
Scott Devine
Feb 09, 2019
You will be accosted as soon as you walk in the door by hungry sales people. Luckily they will leave you alone after first contact if you just want to look around.
Shayna Grogan
Feb 03, 2019
Nightmare of a company.. had store credits and won’t spend out of principle.
Lyndee Fleming
Jan 24, 2019
Plan on paying for furniture immidately but won't receive it for three months. They reschedule without a time or date. I have scheduled vacation twice at work due to this.Update: finally recireced furniture but was damaged so I refused. Had to cancel order after another delayed delivery date. Still struggling to get money back.
David Fowler
Jan 18, 2019
Worst customer service I have ever seen. The general manager is very rude. I can’t believe they can earn anyone’s business by running an operation in such a manner.
Ryan Solomon
Jan 16, 2019
Twila was amazing and made my move so much easier with all of her help!
Maurice Sutter
Apr 03, 2018
Mo was great love this store go see mo
